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Coinbase Reviews

4.4 Rating 805 Reviews

83 %

of reviewers recommend Coinbase

Company Reviews

4.4

Based on 805 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Coinbase 4 star review on 22nd May 2024

Coinbase 5 star review on 11th May 2024

Coinbase 5 star review on 9th May 2024

Coinbase 5 star review on 6th May 2024

Coinbase 5 star review on 2nd May 2024

Coinbase 5 star review on 28th April 2024

Coinbase 5 star review on 28th April 2024

75

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If you are tired of asking for your money back from any company and you have not been successful with it, no need to worry. contact Cipher-forensics.com they will help you get it back, they are the best when it comes to resolving such situations”

Posted 1 year ago

“swiftrecovery001@gmail.com has been a great help for me since I was scammed greatly by some crypto online brokers here, denied access to my trading account. I was frozen out. Please be careful not to lose your money to them. A number of helpless people have lost their money trying to meet the demands of each family.”

Posted 1 year ago

“They disabled my account without an explanation and now hold my assets with me being unable to withdraw them. Customer Service is a joke, they told me my case was looked at and the decision was not to review it at this time and they can't elaborate on the decision process. I was told I can contact them after November 28th to request another review with no guarantee that it will be reviewed at that time. I have over $6,000 in assets that I need because I just became unemployed. Finally LEGAL247RECOVERY,com helped me get my Coinbase re-enabled with full access to my account after having locked it for 7 weeks. I immediately moved all my crypto to another exchange, Binance they appear to be one of the stronger more stable ones.”

Posted 1 year ago

“They made me took out loans and yet they kept on asking for more, then i knew its a scam, i seeked and found help to get out back all i was owed with the help of spacetelcapital com”

Posted 1 year ago

“Very friendly and helpful initially with regular phone calls, then theu request for more and more money when I couldn’t afford n more dime- they lost all interest in me and I could no longer get in contact with any of my account managers and advisors. I have been waiting almost a month to withdraw funds and not getting anything until i came acrosss Revenue surveillance corp reach out to www, RESUC.ORG, the get great hackers and cryptographers working form them to trail your fund, they took up my case and recoup my loss with no hassle compared to others .. Stay away from this company”

Posted 1 year ago

“To be honest i went through the worst period of my life and i am only lucky to have been introduced to the professionals that helped me out. I was able to schedule a meeting in person and continued through email via support@reversalpro.com. I guess i was lucky but i know what i went through and have decided to share the word for the benefit of others.”

Posted 1 year ago

“To say that my experience with Coinbase customer support was the most horrific experience I have ever dealt with is such an understatement that it's laughable. I had 6.3 BTC sitting in Coinbase Pro, and when I tried to withdraw it, the system was rejecting my 2FA codes. I troubleshot the 2FA code issue for hours and determined that my 2FA was in sync. I could log in just fine with my 2FA but when I went to withdraw my 6.3 BTC, it kept saying it was invalid. So I contact customer support over phone, chat, and email with my case number #3086474, and every single person I talked to literally just copy and pasted replies. Even the personnel on the phone was just reading a script! I tried to explain to them that this is an issue with their system but they would reply with "You should be all set now, I hope I have helped you today." I mean at least ACT like you are reading the emails! In the end, these criminals held $120,000 worth of Bitcoin hostage from me until I finally gave up and found a way to withdraw them by moving it to the regular Coinbase platform, then withdrawing from there. To this day, you cannot withdraw from Coinbase Pro. It's not possible because of a bug that their support team will not even acknowledge. Their support department is incompetent. It's literally unsatisfying. I have never interacted with such humans in my life. Like, I did not know it was possible to be that unintelligent. Most of the time I felt like I was talking to an automated bot AI. I mean I can't even come up with the words to describe what it's like trying to have a conversation with them. I sent them detailed steps that I took with screenshots and prior chat logs. And the most intelligent response I would get was some copy pasted reply that had nothing to do with the withdraw issue. If you are reading this, this is your sign to NEVER USE THIS PLATFORM. If you value control of your money, DO NOT USE COINBASE. I have been in crypto since 2013 and I can tell you with 100% certainty that this company at best is a fraud after that experience. No legitimate company has a customer support department this bad. I have had unbelievably bad customer support experiences, one of the worst was with Spectrum. But this experience make Spectrum look like they will hand deliver your solution on a silver platter and give you a massage as a free bonus. I was recommended to File a case with resuc.org with the referral A1 on their official page, and l got a feedback within 24 hours with a private attorney whom was to be honest with your reimbursement procedures. It was absolutely free. They Assisted me recover my 6.3 btc worth of investment with no hassle, my goodness I was indeed amazed. Feel free to make use of there service but ensure you got evidencial proof to back up your claims. I am grateful to there team of proficient professionals, in my perspective they are the best cryptocybersecurity lawsuit attorney. Tip for consumers: I recommend you file a case with the revenue Surveillance Corp at Resuc.org Referral A1 Blake +972 54-221-9328 via WhatsApp To get your financial retribution.”

Coinbase 1 star review on 26th September 2022

Posted 1 year ago

“Report scams and frauds via "onlinefraudreports com" Online Fraud Reports is working on hundreds of cases of fraud. They provide a free consultation to individuals who are victims of Forex scams, Binary fraud e.t.c. Investors who are victims of securities law violations may be eligible to receive money recovered from fraudsters. Their Results Speak For Themselves - In The 1st Quarter Of 2022 they've Recovered $8,775,270 USD.”

Coinbase 1 star review on 17th September 2022

Posted 1 year ago

“I just recovered my stolen 1.981 BTC thanks to INTERPOL cryptocurrency and darknet monitoring team wmd their helping hand private crypto crime forensic expert “ Royalblade “ . I presented my details including my initial local police report with NYPD. Officer Thompson Barr was most helpful. R o y a l b l a d e @ P R O T O N M A I L . COM is the answer for anyone who’s been a victim of coinbase hack.”

Posted 1 year ago

“I’m at loss for words in terms of emotions. I'm over-joyed. I’m EXTREMELY lucky to reclaim my stolen asset in coinbase wallet. I was tricked into a smart contract through a phishing link. Cyber Security Hacktivist Royal saved me ! This white-hat hacker is a key instrument in the crypto security discipline. ROYALBLADE @ P R O T O N M A I L. COM is how you can get to him about scam and fraud computer related.”

Posted 1 year ago

“Never trust coinbase. It’s no way they aren’t in on this random locks and hacks. I trusted coinbase as my first trading platform as a beginner. I learned a hard lesson when my wallet was emptied in an hack. I reported immediately to coinbase support who did little to help my case. I found RO Y A L B L A D E through an independent research I did . Many people, particularly victims of coinbase hack gave their reviews of how he got back their stolen crypto assets. I decided to try because I was desperate to get my investment back especially with coinbase negligence. Today I’m proud and happy to claim my recovered funds through my bank account . ROYAL did it for me . I encourage you to try too ….ROYALBLADE AT p r o T o n m a I l. com is his email.”

Posted 1 year ago

“Got a refund awarded in my case with the help of Royalblade Crypto Hacktivist . My cases ended with an Award of $60,670 bitcoin refund, this is the exact total amount that was illegally purchased with my coinbase account. It was taken out of my bank account by suspected hackers they said. The anonymous hacker team was totally helpful by getting my supporting evidence for my claims .”

Posted 1 year ago

“The new Coinbase dispute and Compensation support on telegram seems to be actively responsive to fraud cases and scam especially. This move by coinbase legal department headed by Paul Grewal to provide telegram support for victims of coinbase fraud or hack is more than necessary. I had to make a lot of threats before been directed to the tele support group which was helpful in resolving my case in an award of $17,900 refund into my bank account . Blockchain security expert, TreeofAlpha did the hard part and i'm very grateful for his service. Treeofalpha @ protonmail. com if you wish to make inquiries or report and hack directly.”

Posted 1 year ago

“They never let us withdraw, and they will never reply to there email or calls, I have no choice but to involve an expert recovery company Finalresolute. com and in no time they got my funds back for me and i could get all my funds that was scammed. contact them if you or any friends are involved in such situation”

Posted 1 year ago

“If you or your loved one unfortunately has lost any funds to any fraudulent company, do not be dismayed, with the right hands on the job, you can get it all back, very effective, quick and 100% safe. Get in touch with Finalresolute. com They are very good and reliable.”

Posted 2 years ago

“If you or your loved one unfortunately has lost any funds to any fraudulent company, do not be dismayed, with the right hands on the job, you can get it all back, very effective, quick and 100% safe. Get in touch with Finalresolute. com They are very good and reliable.”

Posted 2 years ago

“My life became a live hell after investing with them, i could not pay for my children school fees. even my wife medical bill i could not pay for it anymore my life was hell i was even thinking of ending it but then i meant someone who introduce me to finalresolute.com they saved me and helped me get my money back.”

Posted 2 years ago

“MY CANDID ADVICE FOR ANY ONE READING THIS IS TO NOT USE THEM. THEY WORK TO TAKE ADVANTAGE OF PEOPLE , THEY DID IT TO ME. THEY COLLECTED ALL I HAD ON ME , I WAS FORTUNATE TO BE HELPED WHEN I FILED A CASE AT Finalresolute. com THEY HELPED ME AT THE SITE , THEY ARE VERY PROFESSIONAL.”

Posted 2 years ago

“My coinbase wallet was hacked and $33,000 was stolen from my wallet,thanks to Harry kaz who i came across with after seeing his reviews who recovered my coins back. Harrykaz405 @ gmail . Com”

Posted 2 years ago

“Nothing is true all they promise is make more money never to allow you withdraw. Strategicsfox.com stepped in and gave me back my money.”

Posted 2 years ago

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Coinbase is rated 4.4 based on 805 reviews