Coinbase Reviews

Name: Coinbase
Rating: 4.40

4.4 Rating 805 Reviews

83 %

of reviewers recommend Coinbase

Company Reviews

Questions

Metrics

4.4

Based on 805 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I contacted Reclaim Asset because they assured to assist me recover my money and they did so. I am grateful they helped me get my 2,230USD without breaking much stress. And they didn't collect any fee upfront from me.”

Helpful Report

Posted 7 months ago

“The recent trend is the fact that cryptocurrency traders can never be poor, cryptocurrency is the best form of investment anyone can carry out now. Sometimes when we have that specific money that we want to invest in a particular thing, we always focus on losing and then investing or spending money wrongly. One reason you need to invest in crypto and its technology is because; Crypto is changing the shape of the economy of any nation that approaches technology and that way being an early adopter gives you an edge over others that will buy into it late. While looking at the growth rate of cryptocurrency and the opportunity it presents, why not look into it and have a rethink about the particular investment you wish to make now. Bitcoin has changed my life because I invest in the right way and one thing that gives me joy is because I also learn the concept of trading from a pro to accumulate and hold more bitcoin. Let a expert trader show you how to get started on your cryptocurrency journey the right way. Using my first month of Mr.Dunn’s strategies and signals, I profited up to 400%. My 2.5BTC gave me a return of up to 9BTC. Looking into this month as well, do you have any plans to achieve? I urge you to contact him on tele-gram @ stevendunn471 or what sapp + 1 352 721 6837”

Helpful Report

Posted 7 months ago

“Bitcoin has changed my life because I invest in it the right way and one thing that gives me joy is because I also learn the concept of trading from a expert to accumulate and hold more bitcoin. . Let a professional trader guide you on how to start your journey into cryptocurrency the right way. My first month using Mr.Dunn’s strategies and signals, I profited up to 400%. My 2.5BTC gave me a return back of up to 9BTC. Looking into this month as well, what have you planned to achieve? Why not take that step now and contact Mr. Dunn on Whats--app + 1 352 721 6837 or telgramm @ stevendunn471 , and surely he will help you change your portfolio status.”

Coinbase 1 star review on 15th October 2023

Helpful Report

Posted 7 months ago

“Hackterion Crypto Recovery Services are scam. They asked me to send them deposit after which they stopped responded to the emails and obviously never returned money.”

Helpful Report

Posted 7 months ago

“The recent trend is the fact that cryptocurrency traders can never be poor, cryptocurrency is the best form of investment anyone can carry out now. Sometimes when we have that specific money that we want to invest in a particular thing, we always focus on losing and then investing or spending money wrongly. One reason you need to invest in crypto and its technology is because; Crypto is changing the shape of the economy of any nation that approaches technology and that way being an early adopter gives you an edge over others that will buy into it late. While looking at the growth rate of cryptocurrency and the opportunity it presents, why not look into it and have a rethink about the particular investment you wish to make now. Bitcoin has changed my life because I invest in the right way and one thing that gives me joy is because I also learn the concept of trading from a pro to accumulate and hold more bitcoin. Let a expert trader show you how to get started on your cryptocurrency journey the right way. Using my first month of Mr.Dunn’s strategies and signals, I profited up to 400%. My 2.5BTC gave me a return of up to 9BTC. Looking into this month as well, do you have any plans to achieve? I urge you to contact him on What's--app +1 352 721 6837 or Telegram @ stevendunn471 for more information”

Helpful Report

Posted 7 months ago

“I have been associated with Coinbase for nearly seven years. I would advise against investing any funds in Coinbase unless you are willing to relinquish over 14,000 USD worth of cryptocurrency. It is not recommended to engage in any investment activities with this unscrupulous entity. I got all they stole back through. ALDWYCHSECU RITIES”

Helpful Report

Posted 8 months ago

“I've been a customer at Coinbase since 2020, my account is fully verified. Two days ago, my send funds feature has been turned off without any explanation. If I didn't click on it myself I wouldn't have even known. No notifications or anything was provided. I've spoken to support they said I need to verify again which I did, and that they will "escalate this matter" which will take 6 days or longer as much as their team needs to fix it. Then i know I needed to take a fast step to get out my assets on their platform. I came here and I read reviews recommended BOTSWIFTTY for helping people to recover lost funds. I went to him on instagram explaining all what I faced with coinbase and within 24 hours he was able to get out my BTC assets from coinbase. I highly recommend him, Either reach him on instagram @ BOTSWIFTTY or Email : Spyhackyzzook@gmail.com”

Coinbase 1 star review on 13th September 2023

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Posted 8 months ago

“I transferred funds using ACH, over the course of 5 days into this brokerage. I am aware that they normally put a hold on my funds for 5-7 days for the ACH to complete. I have used the same bank account with this brokerage for several years without issues. Last Monday 9/11 I received an email from them stating that they are adding an additional hold of 30 days for "suspicious activity". The additional hold time they placed was actually 45 days not 30 as their email stated. When I reached out to them today 9/12 for clarification, they would not tell me what the "suspicious activity" was, they would not remove the additional excessive hold on my funds and they would not escalate. They would not provide any additional information other than what I provided in this complaint. After I complained through their Redit group, they sent me an email stating that the hold was extended from 45 days to 55 days. They also claim that this is for my own protection. Apparently I don't know how to manage my own funds and I need their protection.”

Helpful Report

Posted 8 months ago

“Estoy increíblemente agradecido por el apoyo que recibí de los profesionales de Eloquentcore.org. Me ayudaron a recuperar mis fondos de una inversión desafortunada en una determinada plataforma de criptomonedas. Su experiencia y dedicación cambiaron una situación desafiante y no puedo agradecerles lo suficiente.”

Helpful Report

Posted 8 months ago

“For those of you who are vigilant about investing (watching for when coins crash and peak), notice how every time the market crashes, Coinbase has "connection issues". During this time it will not allow you to make any purchases. So, now when the coin is at its lowest (hence it is most profitable to buy), Coinbase does not let you buy. Suddenly, when the price has gone up to the point where it is less profitable and more risky to buy, the "connection issues" go away. This happened today, look at the photos [for some reason when I upload the image, this website doesn't] allow me to submit the review. So I apologize.”

Helpful Report

Posted 9 months ago

“For those of you who are vigilant about investing (watching for when coins crash and peak), notice how every time the market crashes, Coinbase has "connection issues" during this time it will not allow you to make any purchases. So now when the coin is at its lowest (hence it is most profitable to buy), Coinbase does not let you buy. Suddenly, when the price has gone up to the point where it is less profitable and more risky to buy, the "the connection issues" go away. For example today, the market crashed. I tried to buy literally at its lowest (BTC was $25,409; LTC was $60.75) suddenly "connection issues". Right now BTC is $26.465; LTC is $64.25, still "connection issues". SCAM at its finest.”

Helpful Report

Posted 9 months ago

“Run from this company each time I want to make withdraw is one problem to another, I'm glad I recovered my cash through /Gurude.live/ contact them if you are having similar problems”

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Posted 10 months ago

“Bunch of thieves. Abusing their power. They have put my funds in hold although my account is fully verified and I have used a payment method used previously for withdrawals. This is utterly unacceptable. They refuse to advise on the escalation process and to what authorities they report. Thieves!”

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Posted 10 months ago

“Lousy customer support. Very slow and not responsive.”

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Posted 10 months ago

“I opened a Coinbase account for the express purpose of converting USD into BTC for transfer to a Canadian brokerage house to convert back into fiat currency for trading in stocks and options. They only accepted cryptocurrency from customers outside Canada. I am a retired executive and am very familiar with technology since that's what I did my entire career. I had $100K wired to my account, so far, so good. It was easy converting USD into BTC but at a 'fee' of $1,485.00. Oh well, I knew and accepted the fee, so no issues. Then I went to send BTC to the brokerage in Canada. I just hit one button to start the process and immediately a message popped up saying my account was restricted/suspended because I had tried to send BTC to an illegal blockchain and I was suspended for at least a week. In the meantime BTC was steadily falling in value and was the reason I wanted the money tied in up BTC for as short a time as possible. I was shocked! I couldn't imagine what they were talking about! I hadn't input any information whatsoever as to where to send the BTC. I get their CS on a chat line and they just basically said there was nothing they could do and I was suspended... period! I implored them to reconsider and explained I had not tried to send any BTC yet or had even input any information as to where to send it but they still told me there was nothing they could do. They treated me like I was a criminal. I asked to please speak to a live person who I could explain this to and they initially said they would have someone call me in a few HOURS but eventually told me no one would be calling me for at least two days. No one ever called. I can't remember being so frustrated in my life. I had absolutely no ability to resolve the issue. They didn't offer anything to try and help either. In the meantime after hours of wrangling with them over the chat line my BTC had declined in value by approx. $2,500.00. Obviously I couldn't wait a week so they 'let' me convert my BTC back into USD, for another 'fee' of $1,485.00, to send back to my bank... approx. $5,500.00 less than when they received it a few hours earlier. Coinbase completely ripped me off. They literally stole almost $3,000.00 from me through their fees. I filed a formal complaint through their complaint department although I expect nothing will come of it. Their CS representatives told me on the chat line that I agreed to their fee structure and they can't be responsible for a crypto currency declining in value. I was told it will take up to six weeks to respond to my complaint. I have filed a formal complaint with the SEC and feel it is my duty to warn as many people as possible about getting involved with Coinbase. It is absolutely the worst experience I've ever had with any company and at 73 years old that's saying something.”

Helpful Report

Posted 11 months ago

“𝐵𝒶𝒹 𝒸𝑜𝓂𝓅𝒶𝓃𝓎!! 𝒩𝑜𝓉𝒽𝒾𝓃𝑔 𝓌𝑜𝓇𝓀𝑒𝒹 𝒶𝓈 𝑒𝓍𝓅𝑒𝒸𝓉𝑒𝒹. 𝒮𝑜 𝐼 𝒻𝒾𝓁𝑒𝒹 𝒶 𝒸𝑜𝓂𝓅𝓁𝒶𝒾𝓃𝓉 G𝕝𝕠𝕓𝕒𝕝𝕣𝕖𝕗𝕦𝕟𝕕𝕤 . 𝕆𝕣𝕘 w𝔦𝔱𝔥 𝔞𝔫𝔡 𝔤𝔬𝔱 𝔞 𝔭𝔞y𝔪𝔢𝔫𝔱 𝔰𝔬𝔩𝔲𝔱𝔦𝔬𝔫.”

Helpful Report

Posted 11 months ago

“My experience is like that of other customers: Coinbase came to BBB's attention in September 2013. A review of the company’s complaints was completed in April 2021 and again in April 2022. Based on BBB files this company has a pattern of complaints from consumers who state they are locked out of their accounts, even after providing required information or updates. Consumer’s also state they have difficulty reaching the company.”

Helpful Report

Posted 1 year ago

“Worst experience ever. I'm not able to cash out! After 2 days chatting with 3 different agents, none helped.”

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Posted 1 year ago

“Locked my account after six years for no reason no response and they are holding over 25,000 of my money. I think this company is absolutely horrendous when it comes to customer service I would never ever recommend them again”

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Posted 1 year ago

“I invested my hard earned funds with this firm early this year with the hope of getting a good Return on my investments. Little did i know this is nothing but a scam ponzi scheme, A colleague at work who introduced me to this company also got scammed and to be honest we were stuck and depressed and there was no other choice or steps we could take to recover our funds because we did not have enough information we needed, I am just glad the terrible nightmare is over as we were able to recover our investments with profits, i would like to share my experience with anyone who might have also been a victim of this scam contact spacetelcapital’’ ”

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Posted 1 year ago

Coinbase is rated 4.4 based on 805 reviews