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Coinbase Reviews

3.1 Rating 1,541 Reviews
50 %
of reviewers recommend Coinbase
Company Reviews Questions Metrics
3.1
Based on 1,541 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
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Teresa Jackson
Verified Reviewer
“My wife and i got scammed of $500k worth of bitcoin to an online Fake investment company after paying several fees to get our funds off the platform, I came across an article online about a fund recovery company whom we got in contact with, in nothing less than 96hrs we got about 80% of our funds recovered with the help of "Recovercoin AT rescueteam DOT com" my wife and I are financially happy again and I would advise anyone who got ripped to get in contact with them for a refund immediately.”
Helpful Report
Posted 2 years ago
Harold Davis
Unverified Reviewer
“I lost over 250k in an online Bitcoin investment company 6 months ago and I was down and devastated when my withdrawal request was denied, all effort to make withdrawal declined then I realized I had been ripped off. After a couple weeks, A friend of my introduced me to his recovery agent "RECOVERCOIN at RESCUETEAM dot COM" who helped recover 95% of my funds in less than 4 weeks. I am so happy and grateful, you can reach out to him if you have ever found yourself in a similar situation.”
Helpful Report
Posted 2 years ago
Chris Amanda
Unverified Reviewer
“Hello everyone, I have good news for you guys. I have worked with several hackers out there who pretend to be real, but in the end they all failed me. Few months ago I started working with this professional credit hacker called Mike the credit guy, he helped me remove all those unwanted items like collections, hard inquiries, and late medical bills payment on my report and boosted my credit score from 579 to 799 what amazing increase across the three credit bureaus hit him at mthecreditguy at gmail dot com and be thankful to me…”
Helpful Report
Posted 2 years ago
Robert K
Verified Reviewer
“Great and simple platform to use when buying crypto. I like the learning content.”
Helpful Report
Posted 2 years ago
Vernon Smith
Verified Reviewer
“I invested $48,000 worth of Bitcoin with Coin-Flip trade and I was ripped off just when I was supposed to withdraw my ROI. It took Jim from "RECOVERCOIN at RESCUETEAM dot COM" 3 weeks and a bunch of stress to finally recover all that was stolen from me. After my money was recovered, I had to be more cautious. If anyone reading this needs help recovering their lost funds, I recommend them.”
Helpful Report
Posted 2 years ago
Carey Hills
Unverified Reviewer
“After splitting up with my partner I found out after several years that my portion of the checking account was never closed we had a joint checking account it continued to affect my credit even after he’d passed away. Because she’d left overdraft fees unpaid until they were sent to collections, I noticed a drop in my score and I became responsible for paying off the collections bill. These issues affected my mental health I nearly gave up course I was fed up and it ruined my credit. I owed several people money just so I wouldn’t get a negative history in my credit I tried reporting the problem to the bank but I didn’t get a positive response, then I reported my problem to a credit blog online they reviewed and recommended this credit specialist to me TROVIAN CREDIT REPAIR I contacted them. In less than 2 hours my issues got attended to. In less than 7days I couldn’t believe my eyes I became debt free and my score increased to 780 contacts them TROVIANCREDITREPAIR@GMAIL.COM or text +1 424 307 4562 Thanks.”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“My experience is like that of other customers: Coinbase came to BBB's attention in September 2013. A review of the company’s complaints was completed in April 2021 and again in April 2022. Based on BBB files this company has a pattern of complaints from consumers who state they are locked out of their accounts, even after providing required information or updates. Consumer’s also state they have difficulty reaching the company.”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Worst experience ever. I'm not able to cash out! After 2 days chatting with 3 different agents, none helped.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“Locked my account after six years for no reason no response and they are holding over 25,000 of my money. I think this company is absolutely horrendous when it comes to customer service I would never ever recommend them again”
Helpful Report
Posted 2 years ago
Daren Pepper
Verified Reviewer
“There's this common belief that stolen Bitcoins can not be recovered. It is totally false as I have personally just recovered my stolen bitcoins with the help of Backendrecover at Rescueteam doot C o m”
Helpful Report
Posted 2 years ago
JAMES
Verified Reviewer
“I invested my hard earned funds with this firm early this year with the hope of getting a good Return on my investments. Little did i know this is nothing but a scam ponzi scheme, A colleague at work who introduced me to this company also got scammed and to be honest we were stuck and depressed and there was no other choice or steps we could take to recover our funds because we did not have enough information we needed, I am just glad the terrible nightmare is over as we were able to recover our investments with profits, i would like to share my experience with anyone who might have also been a victim of this scam contact spacetelcapital’’
”
Helpful Report
Posted 2 years ago
Derek Anderson
Unverified Reviewer
“If you are tired of asking for your money back from any company and you have not been successful with it, no need to worry. contact Cipher-forensics.com they will help you get it back, they are the best when it comes to resolving such situations”
Helpful Report
Posted 2 years ago
Bakker
Verified Reviewer
“swiftrecovery001@gmail.com has been a great help for me since I was scammed greatly by some crypto online brokers here, denied access to my trading account. I was frozen out. Please be careful not to lose your money to them. A number of helpless people have lost their money trying to meet the demands of each family.”
Helpful Report
Posted 2 years ago
Sarah
Verified Reviewer
“Easy to use”
Helpful Report
Posted 2 years ago
Hadar
Verified Reviewer
“They disabled my account without an explanation and now hold my assets with me being unable to withdraw them. Customer Service is a joke, they told me my case was looked at and the decision was not to review it at this time and they can't elaborate on the decision process. I was told I can contact them after November 28th to request another review with no guarantee that it will be reviewed at that time. I have over $6,000 in assets that I need because I just became unemployed. Finally LEGAL247RECOVERY,com helped me get my Coinbase re-enabled with full access to my account after having locked it for 7 weeks. I immediately moved all my crypto to another exchange, Binance they appear to be one of the stronger more stable ones.”
Helpful Report
Posted 2 years ago
Ryan
Verified Reviewer
“Reference to a recovery professional. I lost bitcoin after falling victim to a bogus blockchain impostor on Facebook. After posing as blockchain support staff, they gained access to my blockchain wallet and stole seven bitcoins. I was in agony and awe since I had saved my entire life for this moment. My niece then gave me ProAssetRecoveryExpert email address (Proassetrecoveryexpert @ gmail.com). I researched him online and realized that he had limited experience assisting individuals in recovering their lost bitcoins, so I went straight to the group to describe my situation. As a result, they helped me get my bitcoin within two days of my notification. We are quite appreciative of Proassetrecoveryexpert support. You can also contact over WhatsApp (+1 301 291 5009) if you have lost money to internet fraud.”
Helpful Report
Posted 2 years ago
Roger
Verified Reviewer
“They made me took out loans and yet they kept on asking for more, then i knew its a scam, i seeked and found help to get out back all i was owed with the help of spacetelcapital com”
Helpful Report
Posted 2 years ago
Mark Gibert
Unverified Reviewer
“I was scammed on a prolonged basis by a scammer. I tried a few places but they could not help. I found 360FORENSIC. com and decided to try them as I did not want the scammers to get away with it. I was assigned a very helpful case manager who has helped me get back two thirds of my money. I was very happy with the results as I thought it would take much longer. The case continues”
Helpful Report
Posted 2 years ago
James
Unverified Reviewer
“There is only one way to recover lost and stolen crypto and that is by contacting a recovery company. That best hiring company for recovery is EASYRECOUP130 ,take it from someone who already got help from them and i am glad to tell you all i successfully recovered my money from scam after reaching out to them for help.... “EASYRECOUP130 AT GEE MAIL”or “whatsapp: +1 530 362 3695””
Helpful Report
Posted 2 years ago
John Parker
Unverified Reviewer
“I want to use this opportunity to say a BIG thanks to Hacknet Credit Specialist for what he did for me and my family. I used to have a couple of inquires, negative entries, charge-off, school loans bank judgment, credit card debts all these deprive me from purchasing a home but after interacting with him right now all those are not on my credit report him got all of them out of my credit and raised my score to 798 I also got a high credit limit of $10,000. Please do well to contact him for credit fixes on HACKNET567@GMAIL.COM +1 646 450 2754.”
Helpful Report
Posted 2 years ago
Coinbase is rated 3.1 based on 1,541 reviews
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