Coinbase Reviews

Name: Coinbase
Rating: 3.48

3.5 Rating 1,253 Reviews

59 %

of reviewers recommend Coinbase

Company Reviews

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Metrics

3.5

Based on 1,253 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Lillian Gomez

Edna Ernest

Harrylucy977 At Gmail . Com

Anonymous

Anonymous // 01/01/2019

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“Lousy customer support. Very slow and not responsive.”

Helpful Report

Posted 1 year ago

“ExpressHacker99 is a tech team who is specialized in getting information from mobile phone devices without the awareness of the third party, I reached out to the team about having access to my husband phone without him knowing, They delivered and met all criteria described by my sisters, Efficient, Outstanding, Swift and above all Genuine. I'd suggest you reach to the team if you're in need of such or related services on their mail: ExpressHacker99 @ gmail . com”

Helpful Report

Posted 1 year ago

“Have you lost bitcoin or other crypto currency? Have you lost money to binary options or forex? Recover scammed bitcoin, stolen crypto currency and money lost to fake brokers, binary options, forex, investment scam and more. Then hire Recoverycoingroup@gmail.com to help you recover your funds. I am recommending their services because they helped me recover $194,000 worth of tokens I lost to a phishing site I was lured to click in a Telegram group; just after I clicked my whole account got wiped. But all thanks to the group.”

Helpful Report

Posted 1 year ago

“I invested $235,800 into this (http://fusioninvestments.ltd) investment platform; I never knew it was a scam. When I requested to withdraw my profits, they kept telling me to pay 10% of what I invested before I can have my money. I told a friend about my problem; he referred me to the Hackterion service website. I wrote them and to my surprise I got my funds back in less than four days. This has to be the best recovery service in the world, I am grateful. Hackterion - contact@hackterion.com / hackterion@gmail.com”

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Posted 1 year ago

“apparently ,coinbase got hacked and started withdrawing money from customer's wallets. I was one of the victims of this unfortunate incident. my life savings were gone until i was referred to uPcLaIm D0t 0rG. to my amazement , they retrieved every penny .forever grateful”

Helpful Report

Posted 1 year ago

“I got scammed of $200k worth of bitcoin to an online Fake investment company, after paying several fees to get our funds off the platform, I came across an article online about a fund recovery company whom we got in contact with. In nothing less than 95hrs we got about 75% of our funds recovered with the help of "BACKENDRECOVER AT Rescueteam DOT com" I am financially happy again and would advise anyone who got ripped to get in contact with them for a refund.”

Helpful Report

Posted 1 year ago

“He did a great job, you deserve an accolades on this West, can't explain my happiness right now, what I received on my wallet was so great and amazing exactly the amount that was stolen from my wallet, I thought Hack West is still one of those online recovery scams who will promise to recover your lost funds and abscond after taken payment; but this wasn’t the case as West recovered my 9.4 Ethereum and 2.4 BTC that was stolen from my Trust wallet after I mistakenly clicked on an airdrop link. Please all you have to do is to contact him if you lost your crypto. Here is there info: HACKWEST at WRITEME dot COM”

Helpful Report

Posted 1 year ago

“I opened a Coinbase account for the express purpose of converting USD into BTC for transfer to a Canadian brokerage house to convert back into fiat currency for trading in stocks and options. They only accepted cryptocurrency from customers outside Canada. I am a retired executive and am very familiar with technology since that's what I did my entire career. I had $100K wired to my account, so far, so good. It was easy converting USD into BTC but at a 'fee' of $1,485.00. Oh well, I knew and accepted the fee, so no issues. Then I went to send BTC to the brokerage in Canada. I just hit one button to start the process and immediately a message popped up saying my account was restricted/suspended because I had tried to send BTC to an illegal blockchain and I was suspended for at least a week. In the meantime BTC was steadily falling in value and was the reason I wanted the money tied in up BTC for as short a time as possible. I was shocked! I couldn't imagine what they were talking about! I hadn't input any information whatsoever as to where to send the BTC. I get their CS on a chat line and they just basically said there was nothing they could do and I was suspended... period! I implored them to reconsider and explained I had not tried to send any BTC yet or had even input any information as to where to send it but they still told me there was nothing they could do. They treated me like I was a criminal. I asked to please speak to a live person who I could explain this to and they initially said they would have someone call me in a few HOURS but eventually told me no one would be calling me for at least two days. No one ever called. I can't remember being so frustrated in my life. I had absolutely no ability to resolve the issue. They didn't offer anything to try and help either. In the meantime after hours of wrangling with them over the chat line my BTC had declined in value by approx. $2,500.00. Obviously I couldn't wait a week so they 'let' me convert my BTC back into USD, for another 'fee' of $1,485.00, to send back to my bank... approx. $5,500.00 less than when they received it a few hours earlier. Coinbase completely ripped me off. They literally stole almost $3,000.00 from me through their fees. I filed a formal complaint through their complaint department although I expect nothing will come of it. Their CS representatives told me on the chat line that I agreed to their fee structure and they can't be responsible for a crypto currency declining in value. I was told it will take up to six weeks to respond to my complaint. I have filed a formal complaint with the SEC and feel it is my duty to warn as many people as possible about getting involved with Coinbase. It is absolutely the worst experience I've ever had with any company and at 73 years old that's saying something.”

Helpful Report

Posted 1 year ago

“𝐵𝒶𝒹 𝒸𝑜𝓂𝓅𝒶𝓃𝓎!! 𝒩𝑜𝓉𝒽𝒾𝓃𝑔 𝓌𝑜𝓇𝓀𝑒𝒹 𝒶𝓈 𝑒𝓍𝓅𝑒𝒸𝓉𝑒𝒹. 𝒮𝑜 𝐼 𝒻𝒾𝓁𝑒𝒹 𝒶 𝒸𝑜𝓂𝓅𝓁𝒶𝒾𝓃𝓉 G𝕝𝕠𝕓𝕒𝕝𝕣𝕖𝕗𝕦𝕟𝕕𝕤 . 𝕆𝕣𝕘 w𝔦𝔱𝔥 𝔞𝔫𝔡 𝔤𝔬𝔱 𝔞 𝔭𝔞y𝔪𝔢𝔫𝔱 𝔰𝔬𝔩𝔲𝔱𝔦𝔬𝔫.”

Helpful Report

Posted 1 year ago

“Few days ago I came across a video clip on Youtube about Mike the credit guy, I contacted him and he asked for my info and I gave him all he needed to proceed with the hack. I thought it was a joke after which I had funded the exploits and I was told to wait for 3days . He helped me hack into the FICO and get my credit score boosted to 812 plus and now, I got a new perfect job and had to pay my mortgage and I'm living my life in peace without debts and bad credits. All thanks to Mike, the realest hacker alive! get to him through MTHECREDITGUY AT Gmail DOT COM, swift and affordable. I bet you get to find me and thank me later...”

Helpful Report

Posted 1 year ago

“BITCOIN, BINARY OPTION: I have been a victim about 7 months back. At first, the software seemed to be really authentic. I found many favorable reviews about its performance and delivered results. So, I decided to invest in it and try to achieve success in the online trading platform. Soon, I realized that the software was swallowing all my investments. Brokers are nothing more than a dangerous and fraudulent platform. I invested over $ 145,000 worth of Bitcoin and couldn't withdraw my money, months passed and still nothing. God so kind, a friend told me about a recovery company ( Recovercoin AT rescueteam DOT com ) who helped scammed victims to recover their lost funds. I have been able to recover 95% and the remaining is in progress. you can as well reach out to them if you have ever found yourself in a similar situation.”

Helpful Report

Posted 1 year ago

“My wife and i got scammed of $500k worth of bitcoin to an online Fake investment company after paying several fees to get our funds off the platform, I came across an article online about a fund recovery company whom we got in contact with, in nothing less than 96hrs we got about 80% of our funds recovered with the help of "Recovercoin AT rescueteam DOT com" my wife and I are financially happy again and I would advise anyone who got ripped to get in contact with them for a refund immediately.”

Helpful Report

Posted 2 years ago

“I lost over 250k in an online Bitcoin investment company 6 months ago and I was down and devastated when my withdrawal request was denied, all effort to make withdrawal declined then I realized I had been ripped off. After a couple weeks, A friend of my introduced me to his recovery agent "RECOVERCOIN at RESCUETEAM dot COM" who helped recover 95% of my funds in less than 4 weeks. I am so happy and grateful, you can reach out to him if you have ever found yourself in a similar situation.”

Helpful Report

Posted 2 years ago

“Hello everyone, I have good news for you guys. I have worked with several hackers out there who pretend to be real, but in the end they all failed me. Few months ago I started working with this professional credit hacker called Mike the credit guy, he helped me remove all those unwanted items like collections, hard inquiries, and late medical bills payment on my report and boosted my credit score from 579 to 799 what amazing increase across the three credit bureaus hit him at mthecreditguy at gmail dot com and be thankful to me…”

Helpful Report

Posted 2 years ago

“Great and simple platform to use when buying crypto. I like the learning content.”

Helpful Report

Posted 2 years ago

“I invested $48,000 worth of Bitcoin with Coin-Flip trade and I was ripped off just when I was supposed to withdraw my ROI. It took Jim from "RECOVERCOIN at RESCUETEAM dot COM" 3 weeks and a bunch of stress to finally recover all that was stolen from me. After my money was recovered, I had to be more cautious. If anyone reading this needs help recovering their lost funds, I recommend them.”

Helpful Report

Posted 2 years ago

“After splitting up with my partner I found out after several years that my portion of the checking account was never closed we had a joint checking account it continued to affect my credit even after he’d passed away. Because she’d left overdraft fees unpaid until they were sent to collections, I noticed a drop in my score and I became responsible for paying off the collections bill. These issues affected my mental health I nearly gave up course I was fed up and it ruined my credit. I owed several people money just so I wouldn’t get a negative history in my credit I tried reporting the problem to the bank but I didn’t get a positive response, then I reported my problem to a credit blog online they reviewed and recommended this credit specialist to me TROVIAN CREDIT REPAIR I contacted them. In less than 2 hours my issues got attended to. In less than 7days I couldn’t believe my eyes I became debt free and my score increased to 780 contacts them TROVIANCREDITREPAIR@GMAIL.COM or text +1 424 307 4562 Thanks.”

Helpful Report

Posted 2 years ago

“My experience is like that of other customers: Coinbase came to BBB's attention in September 2013. A review of the company’s complaints was completed in April 2021 and again in April 2022. Based on BBB files this company has a pattern of complaints from consumers who state they are locked out of their accounts, even after providing required information or updates. Consumer’s also state they have difficulty reaching the company.”

Helpful Report

Posted 2 years ago

“Worst experience ever. I'm not able to cash out! After 2 days chatting with 3 different agents, none helped.”

Helpful Report

Posted 2 years ago

“Locked my account after six years for no reason no response and they are holding over 25,000 of my money. I think this company is absolutely horrendous when it comes to customer service I would never ever recommend them again”

Helpful Report

Posted 2 years ago

Coinbase is rated 3.5 based on 1,253 reviews