D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service as usual 👏”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Andrew, Good to hear back from you and thanks very much for your review. It's great to know that once again you were happy with the service you received from us. Thanks again Andrew, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Highly recommend Colin Appleyard for your car service. From start to finish a seamless service. Friendly, helpful and knowledgeable staff. From my phoning to arrange the service, the gentleman who collected my car, the video sent of the inspection of the underneath of my car. Total professional service.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Tricia, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the service you received from Barrie and the team at our Ashton dealership and we'll be sure to share your kind comments, they mean a lot. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We appreciate your feedback Tricia and would like to take this opportunity to thank you for choosing Colin Appleyard to service your Suzuki Ignis.

Posted 3 years ago

“Very good service. I highly recommend it.”

Helpful Report

(Bradford) - Posted 3 years ago

Thank you for your 5-star review. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback and would like to take this opportunity to thank you for choosing Colin Appleyard.

Posted 3 years ago

“Excellent service as always. Barry in the service department was polite and helpful”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Carol, Thank you for your review. It's great to know that once again you were happy with the service you received from Barrie and the team, we'll be sure to share your comments. We appreciate your feedback Carol and would like to take this opportunity to thank you for choosing Colin Appleyard to service your Suzuki Ignis.

Posted 3 years ago

“Service team were incredibly helpful amd kept me updated. Effortless interaction amd no problems with obtaining a courtesy car. Everything hade easy for the customer.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We appreciate your feedback and would like to take this opportunity to thank you for choosing Colin Appleyard to service your Suzuki Swift.

Posted 3 years ago

“Very helpful and explain whats happening the lady that saw to me was polite and helpful”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Carole, Thank you for taking the time to leave us a 5-star review. We're pleased to hear you were happy with the service you received from Angela. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again for your feedback Carole, we appreciate your support and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Brilliant as always, thank you!”

Helpful Report

Posted 3 years ago

Hi Jacky, Thank you for your review. It's great to know that once again you were happy with the service you received from us. We appreciate your feedback Jacky and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Was very happy with the service I received. Kyle Moore was very helpful and easy to deal with. Would recommend to family and friends.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi David, Good to hear back from you and thank you for your review. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership and we'll be sure to share your kind words with Kyle. Thanks again David, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Celerio

Posted 3 years ago

“Always very professional helpful and friendly And totally reliable. I have been a customer for many years now and hope to continue as such in the future”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Hi Mrs Heseltine, Good to hear back from you and thanks very much for your 5-star review. It's great to know that once again you were happy with the service you received from the team at our Keighley dealership and we'll be sure to share your kind comments, they mean a lot. Thanks again Mrs Heseltine, we appreciate your feedback and we value your continued loyalty.

Posted 3 years ago

“Very happy with the service at Colin Appleyards , especially Barry Bridge the service receptionist ,who is always very helpful & explains everything”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Mrs Lomas, Good to hear back from you and thanks very much for your review. It's great to know that once again you were happy with the service you received from Barrie and the team at our Ashton dealership and we'll be sure to share your kind comments. We appreciate your feedback Mrs Lomas and would like to take this opportunity to thank you for once again choosing Colin Appleyard to service and maintain your Suzuki Vitara.

Posted 3 years ago

“Extremely helpful staff, work always carried out to a high standard. Nice health check video feature. Always kept informed. Happy with new brake discs and pads. Been a customer of the Ashton-U-Lyne branch for over 20 years and will be for many more years to come”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Mark, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know that once again you were happy with the service you received from the team at our Ashton dealership and we'll be sure to share your kind comments, they mean a lot. Thanks again Mark, we appreciate your feedback and we value your continued loyalty over all these years.

Posted 3 years ago

“This company pride themselves on being a family business. They welcome you to the family when you do business with them. This is second time I’ve bought and sold cars with the - telling in itself. They are clear, helpful and friendly to work with. They price check for 100 miles around so they price keenly and they deliver what they promise and don’t promise what they can’t deliver. I wouldn’t hesitate to work with them again. Their customer support, communication and general engagement is second to none. One of the best comms teams I’ve seen in the car business. And finally, they don’t waste your money on glossy hi-tec showrooms. They sell good cars at good prices from sensible premises. What’s not to like.”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Hi Don, Good to hear back from you and thanks very much for your 5-star glowing review. As you rightly say, we are a family run business and we do pride ourselves on the service we provide. Thanks again Don, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your New Suzuki Across.

Posted 3 years ago

“Very good service provided and Jon Broadband made the whole process an easy and pleasant experience. Based on my recent experience I would recommend Colin Appleyard to other potential purchasers.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Brian, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership and we'll be sure to share your kind comments with Jon and the team. Thanks again Brian, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Purchased a used Suzuki ignis from the Bradford site. Fantastic car and the staff there (particularly Matthew) were all wonderful. At no point were we pressured into anything and the whole process was quick and easy. Would definitely consider returning when it’s time to trade in!”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Ria, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the service you received from Matthew and the team at our Bradford dealership and we'll be sure to share your kind words. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Ria, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Ignis.

Posted 3 years ago

“Excellent service as always”

Helpful Report

(Huddersfield) - Posted 3 years ago

Thank you for your review. It's great to know that once again you were happy with the service you received from us.

Posted 3 years ago

“Sorted out my squeaky brakes. Lovely bunch of people”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Tina, Thank you for your review. We appreciate your support and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Tyres changed efficiently”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Hi Sally, Thank you for your review, we appreciate your support and we're pleased to know you were happy with the service you received from us.

Posted 3 years ago

“Excellent customer service. Staff are always great. Professional and friendly. Always use them for servicing MOT etc. This time it was an urgent problem. The car was looked at straight away and I was shown a video and all explained to me. Parts sourced and back on the road in less than 24 hours. Very happy with the speedy service.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your review and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Always fantastic customer service from Colin Appleyard. Special thanks to Barry at the Ashton branch, he’s always super helpful & so friendly & nice to deal with.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Sarah, Good to hear back from you and thanks very much for your review. It's great to know that once again you were happy with the service you received from Barrie and the team at our Ashton dealership, we'll be sure to share your kind comments, they mean a lot. We appreciate your feedback Sarah and would like to take this opportunity to thank you for choosing Colin Appleyard to service your Suzuki Swift.

Posted 3 years ago

“As always I am very satisfied with the service from the whole team at Colin Appleyard. They are always professional & do a first class job.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Colin, Thank you for your review. We're really pleased to know that once again you were happy with the service you received from the team at our Ashton dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you continue to experience this. Thanks again Colin, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 3 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews