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D. M. Keith (Colin Appleyard) Limited Reviews

4.8 Rating 4,178 Reviews
95 %
of reviewers recommend D. M. Keith (Colin Appleyard) Limited
4.8
Based on 4,178 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read D. M. Keith (Colin Appleyard) Limited Reviews
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Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025
Kate Marcus
D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024
Shirley
D. M. Keith (Colin Appleyard) Limited 5 star review on 6th June 2024
James Ian McFarlane
D. M. Keith (Colin Appleyard) Limited 5 star review on 30th March 2024
Gabriella Feather
D. M. Keith (Colin Appleyard) Limited 5 star review on 8th March 2024
Janet
D. M. Keith (Colin Appleyard) Limited 5 star review on 1st March 2024
J&S Verrall
D. M. Keith (Colin Appleyard) Limited 5 star review on 13th February 2024
Dean Grindle
83
Anonymous
Anonymous  // 01/01/2019
Overall, a very pleasing experience in the ourchase of our Suzuki Ignis. There were one or two issuees worh the car when we took ot for a test drive. These were all sorted oit, prior to taking delivery of the car. No questions asked. The salesman, Luke, who has recently started with Appleyards, was very pleasant, polite and easy to deal with. Obviously learning the role, but did a good job overall. We now have the car and are very pleased with it. Prepared for is to a very good standard. Thankyou.
Helpful Report
(Keighley Suzuki) - Posted 3 years ago
Hi Phil and Sandra, Thank you for taking the time to share your thoughts with us. It's great to hear how pleased you are with your new car and also the service you received from Luke. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your review and we wish you many miles of safe and enjoyable motoring in your Suzuki Ignis.
Posted 3 years ago
Thank-you Craig at Keighley branch for all your help with my new car ...I absolutely love it .
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(Keighley Nissan) - Posted 3 years ago
Hi Julie, Good to hear back from you and thanks very much for your 5-star review. It's great to know how pleased you are with your Nissan Juke and also the service you received from Craig, we'll be sure to share your comments. Thanks again Julie, we appreciate your feedback and we wish you all the best with your new car.
Posted 3 years ago
Always happy! Great staff always go the extra mile
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(Huddersfield) - Posted 3 years ago
Thank you for your feedback. We're really pleased to hear that once again you were happy with the service you received from us. Thanks again, we appreciate your support.
Posted 3 years ago
Great service, as always. Staff are friendly, knowledgeable and helpful. Slight mix up on the work booked in, which was quickly and efficiently resolved with no problems at all - thank you, Mike.
Helpful Report
(Huddersfield) - Posted 3 years ago
Thank you for your feedback. It's great to know that once again you were happy with the service you received from Mike and the team at our Huddersfield dealership and we'll be sure to share your kind comments. Apologies for the slight mix up but it's pleasing to know that Mike sorted everything out quickly and efficiently. Thanks again for your review, we appreciate your support and we look forward to providing you with the same great service in the future.
Posted 3 years ago
The staff are so lovely and helpful and not pushy. Car was ready when stated, very good price, lovely car and amazing value! We also received a box of chocolates as a thank you which was a nice touch!
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(Bradford) - Posted 3 years ago
Hi Laura, Good to hear back from you and thanks very much for your review. It's great to know how pleased you are with your Suzuki Vitara and also the service you received from the team at our Bradford dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Laura, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your new car. Enjoy the chocolates.
Posted 3 years ago
Excellent value for money backed up with a very courteous team
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(Keighley Nissan) - Posted 3 years ago
Thank you for taking the time to send us your feedback. It's great to know how pleased you were with the service you received from us. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your review and we wish you all the best with your Nissan X-Trail.
Posted 3 years ago
Ashton-under-Lyne dealership have just completed my Subaru Forester 36,000 miles service 😀 On inspection worn/damaged wiper blades were found by Technician Matthew by 09:00 Angela contacted and informed me - I was given a parts quote for 2 wiper blades as asked did I want them replaced Wiper blades were replaced during today’s service work I also requested that the 4 wheels/tyres be swapped front to back to even up tyre shoulder wear - No problem this work was added to job sheet Car health check video clip sent to me which highlighted all safety points and 4 wheels taken off car for swapping around and tread depth quoted All inspection/service work was carried out and completed by end of the day Excellent customer service by Angela & Barry plus workshop technicians +valet staff Cheers
D. M. Keith (Colin Appleyard) Limited 5 star review on 7th June 2022 D. M. Keith (Colin Appleyard) Limited 5 star review on 7th June 2022
Helpful Report
(Ashton-under-Lyne) - Posted 3 years ago
Thank you for taking the time to share your thoughts with us. It's great to know how pleased you were with the service you received from Angela and Barrie at our Ashton dealership and we'll be sure to share your kind comments. We appreciate your feedback and we would like to take this opportunity to thank you for once again choosing Colin Appleyard to service your Subaru Forester.
Posted 3 years ago
Colin Appleyard Suzuki Bradford are brilliant company a s always go the extra mile to provide TOTAL satisfaction. I have bought four cars from them and they are a pleasure to deal with. I trust them and know that they will always give a fair and honest report on any vehicle faults. Special mention has to go to the service department and especially JADON LEE who is always courteous and obliging doing what he says he will do in the least possible time providing a GREAT service that is sadly lacking in so many other companies. 100% from me with total satisfaction and ZERO complaints. I will absolutely be a returning customer and would highly recommend Colin Appleyard Suzuki!!
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(Bradford) - Posted 3 years ago
Hi Paul, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you continue to be with the service you receive from Jason and the team at our Bradford dealership and we'll be sure to share your wonderful comments, they mean a lot. Thanks again Paul, we appreciate your feedback and we value your continued loyalty.
Posted 3 years ago
I have always used Suzuki Huddersfield to look after my vehicle & as always fantastic service from the guys in service department namley Steve & a young lady sorry forgotten your name..excellent customer service kept me update with the repairs on my vehicle & extremely professional in all aspects of the Colin appleyard/Suzuki customer care promise.& transparency.I was delighted with everything & would highly recommend Suzuki Huddersfield to all..Thank you to Steve & the young lady on the day..I will return as always for the care of my vehicle & the excellent customer care & service that is given by Suzuki Huddersfield.
Helpful Report
(Huddersfield) - Posted 3 years ago
Thank you for taking the time to share your thoughts with us. It's great to know how pleased you continue to be with the service you receive from the team at our Huddersfield dealership and we'll be sure to share your kind words with Mike and Kaley. We appreciate your feedback and would like to take this opportunity to thank you for once again choosing Colin Appleyard, we value your loyalty.
Posted 3 years ago
Took my car for new wipers and boot arms to be fitted and all done in 45 minutes. Very happy with the good service.
Helpful Report
(Ashton-under-Lyne) - Posted 3 years ago
Hi Suzanne, Thank you for your review. We're pleased to know you were happy with the service you received from Angela and the team and we'll be sure to share your comments. Thanks again Suzanne, we appreciate your feedback.
Posted 3 years ago
Fantastic service as always, bought my first car from Huddersfield showroom 4 years ago and always brought it back for servicing and MOT ever since, recently part exchanged it with Steve Bagnall in Huddersfield and the process couldn’t have been better, love my new car, thanks so much to Steve and team, will always return and highly recommend
Helpful Report
(Huddersfield) - Posted 3 years ago
Thank you for your review. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback and would like to take this opportunity to thank you for once again choosing Colin Appleyard.
Posted 3 years ago
Absolutely fantastic service at Colin Appleyard Ashton Under Lyne. Brought my Vitara in for its service and the handing over process went smoothly. Courtesy car provided was suitable for my needs. The health check video the technician sent was useful and Matthew explained what needed doing in a clear way. Angela was fabulous as always and set me up with the value for money service plan for the next two years. My Vitara was handed back to me nice and clean after they had washed it. Thank you so much!
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(Ashton-under-Lyne) - Posted 3 years ago
Hi Iffat, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the all-round service you received from Angela and the team at our Ashton dealership and we'll be sure to share your kind words, they mean a lot. Thanks again Iffat, we appreciate your support and we look forward to providing you with the same great service in the future.
Posted 3 years ago
Great service and great staff
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(Bradford) - Posted 3 years ago
Thank you for your review. It's great to know you were happy with the service you received from the team at our Bradford dealership. Thanks again, we appreciate your support.
Posted 3 years ago
Was a great job
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Posted 3 years ago
Thank you for your review. We're glad you had a 5-star experience.
Posted 3 years ago
I’ve been coming here for 15+ years. Everyone’s really friendly and they provided brilliant service as always. Sent me a video of the inspection & kept me informed of what needed doing, cost etc. Thank you to the whole team.
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(Huddersfield) - Posted 3 years ago
Hi Lynne, Thank you for your feedback. It's great to hear that once again you were happy with the service you received from the team at our Huddersfield dealership and we'll be sure to share your kind comments. As a company we pride ourselves on providing great customer service and it's nice to hear you continue to experience this. Thanks again Lynne, we appreciate your support and we value your continued loyalty.
Posted 3 years ago
Service done quickly and on time. Staff are very pleasant and helpful.
Helpful Report
(Ashton-under-Lyne) - Posted 3 years ago
Hi Marie, Thank you for your review. We're pleased to hear you were happy with the service you received from us and that you found Barrie and the team pleasant and helpful. Thanks again Marie, we appreciate your feedback and we look forward to providing you with the same great service in the future.
Posted 3 years ago
My whole experience was very well organised I had a hire car. I was kept informed about the whole service. Everything was explained. All staff were friendly and helpful
Helpful Report
(Ashton-under-Lyne) - Posted 3 years ago
Hi Mrs Plackett, Good to hear back from you and thanks very much for your review. It's great to know how pleased you were with the service you received from the team at our Ashton dealership and we'll be sure to share your kind comments. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Mrs Plackett, we appreciate your feedback and we look forward to providing you with the same great service in the future.
Posted 3 years ago
Had Swift serviced recently,the whole process from booking, reminders, dealing with service desk staff on the day was seamless and pleasant, have dealt with the Bradford branch for several years now and always had excellent service,
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(Bradford) - Posted 3 years ago
Hi Mick, Thank you for your review. We're pleased to hear that once again you were happy with the service you received from the team at our Bradford dealership and we'll be sure to share your feedback with the team. We appreciate your review Mick and we look forward to providing you with the same great service in the future.
Posted 3 years ago
The best garage I have ever used. They treat you like a real person and not an inconvenience
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(Ashton-under-Lyne) - Posted 3 years ago
Hi Kevin, Thank you for your 5 star review. It's great to know how pleased you were with the service you received from Barrie and the team at our Ashton dealership and we'll be sure to share your kind words, they mean a lot. We appreciate your feedback Kevin and we would like to take this opportunity to thank you for once again choosing Colin Appleyard to service your Suzuki Vitara.
Posted 3 years ago
Did what they said in excellent time efficiently and pleasantly. Thank you
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Posted 3 years ago
Hi Doug, Thank you for your review. We're pleased to know you were happy with the service you received from us and we look forward to providing you with the same great service in the future. Thanks again Doug, we appreciate your support.
Posted 3 years ago
D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews