D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for your great customer service throughout...a special thanks to a gentleman named Denon who picked my car up in good time and was so friendly and cheerful, returning it as clean and tidy as new. Also Jason who kept me up to date with what was happening as well as the quality of the service itself. Thank you to all the team who were involved.”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Yasmin, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the service you received from the team at our Bradford dealership, we'll be sure to share your kind comments, they mean a lot. Thanks again Yasmin, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“10/10 recommended serviced car , collected and returned same day polished and cleaned”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Colette, Good to hear back from you and thanks very much for taking the time to leave us a 5-star review. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Colette and would like to take this opportunity to thank you for once again choosing Colin Appleyard to service and maintain your Suzuki Vitara.

Posted 3 years ago

“Car collected serviced tested and washed and returned . Excellent service took out a new service contract well done to the service team Derek Brown”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Derek, Good to hear back from you and thanks very much for taking the time to leave us a 5-star review. It's great to know how pleased you were with the service you received from Kaley and the team at our Huddersfield dealership, we'll be sure to share your comments. Thanks again Derek, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Car service well, came back very clean, staff excellent all l have dealt with thank you”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Hi John, Good to hear back from you and thanks very much for your review. It's great to know how pleased you were with the service you received from Chris and the team, we'll be sure to share your kind comments, they mean a lot. Thank again John, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Easy to make appointment, was able to use a loan car, work completed quickly including checking a couple of points I raised in addition to MOT. Staff friendly and helpful as always. Very satisfactory experience.”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Geoff, Thank you for your 5-star review. We're really pleased to hear that once again you were happy with the service you received from Jason and the team. Thanks again Geoff for sharing your thoughts with us, we appreciate your feedback and would like to take this opportunity to thank you for once again choosing Colin Appleyard, we value your continued loyalty.

Posted 3 years ago

“Barrie and the boys (Ashton)sorted our car as always. Thanks Guys. They always go the extra mile. 👍”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Neil, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know that once again you were happy with the service you received from Barrie and the team, we'll be sure to share your kind words, they mean a lot. Thanks again Neil, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“I have had my Vitara seven years and I won’t part with it. Been on the service plan all the time and just booked another two years, just been serviced and feels like new. Thanks to Jason and team.”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Mike, Good to hear back from you and thanks very much for your review. It's great to know how pleased you continue to be with your Suzuki Vitara and also the service you receive from Jason and the team. Thanks again Mike, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Good work”

Helpful Report

(Bradford) - Posted 3 years ago

Thank you for your review. We're glad you had a 5-star experience.

Posted 3 years ago

“Excellent customer service as usual by Barry and his team who carried out a full service of my car in a timely manner. Being a customer of Suziki for 10 years I have never been disappointed and I strongly recommend the Suzuki care plan.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Anne, Thank you for taking the time to share your thoughts with us and it's great to hear that once again you were happy with the service you received from Barrie and the team. As a company we pride ourselves on providing great customer service and it's nice to hear you continue to experience this. Thanks again Anne, we appreciate your support and we value your continued loyalty.

Posted 3 years ago

“Great customer service & friendly people. Had car serviced & seemed very reasonable.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Noel, Thank you for your review. It's great to hear how pleased you were with the service you received from Barrie and the team at our Ashton dealership, we'll be sure to share your kind comments. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Noel, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Really easy no hassle sevice as always. Great customer service from Jason. Renewed our service plan direct with Colin Appleyards and saved some pennies 10/10”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Diane, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know that once again you were happy with the service you received from Jason, we'll be sure to share your kind comments, they mean a lot. We appreciate your feedback Diane and we would like to take this opportunity to thank you for once again choosing Colin Appleyard to Service and Maintain your Suzuki Celerio.

Posted 3 years ago

“We are always happy with the efficiency and friendly customer service here. Nothing is too much trouble. We are in the Suzuki car club since the purchase of our car from new and can recommend it.”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Hi Robert and Jane, Good to hear back from you and thanks very much for your review. It's great to know that once again you were happy with the service you received from us. As a company we do pride ourselves on the service we provide and it's nice to know you continue to experience this. Thanks again, we appreciate your support and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Staff are very friendly an helpful only down side is I waited another half a hour as they sed they were hoovering an washin my car and it was nt done the second year in a row did the same last year.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Linda, Thank you for once again leaving us a review. Your feedback is important and allows us to ensure a continual improvement in the services we provide. We do apologise that your vehicle hasn't had a complimentary wash after the routine servicing and we have raised this with the team. Please contact Angela or Barrie on 01613 305148 opt 2 and we will be more than happy to arrange to have this done for you, or if it's more convenient, mention this when your vehicle is in for it's next service. Apologies once again Linda and we look forward to seeing you again soon.

Posted 3 years ago

“Brilliant service , really friendly staff made to feel really welcome lovly hot choc too”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Bel, Thank you for your review. It's great to hear how pleased you were with the service you received from Dan and the team at our Bradford dealership and we'll be sure to share your comments, they mean a lot. Thanks again Bel, we appreciate your feedback and we look forward to providing you with the same great service in the future. Glad you enjoyed the Hot Chocolate.

Posted 3 years ago

“Been goin Ashton a while now fast friendly service had 3 cars off them all good”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Linda, Thank you for your review. It's great to hear how pleased you continue to be with the service you receive from the team at our Ashton dealership and we'll be sure to share your comments. Thanks again Linda, we appreciate your feedback and we value your continued loyalty.

Posted 3 years ago

“Helpful, friendly and knowledgeable staff.”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Hi Rob, Thank you for your review. We're pleased to hear you were happy with the service you received from Steve and the team. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Rob, we appreciate your feedback and we wish you all the best with your Suzuki Swift.

Posted 3 years ago

“Just purchased a used car from Colin Appleyards, Keighley. I got great customer service and np pressure to buy etc. I was given a fair price for my car and all round I was impressed”

Helpful Report

(Keighley Nissan) - Posted 3 years ago

Hi Andy, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know you were happy with the all round service you received from Ashley, we'll be sure to share your comments. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Andy, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Nissan Qashqai.

Posted 3 years ago

“Very helpful and polite always happy with your service”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Thank you for your review. It's great to know that once again you were happy with the service you received from us. Thanks again, we appreciate your support.

Posted 3 years ago

“Just to add to my previous review I would like to say I am 86 and got my first car aged 20 . I have been to many dealers none could compare with the excellent service I received.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Robert, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to hear how pleased you were with the service you received from the team at our Ashton dealership and we'll be sure to share your kind words, they mean a lot. Thanks once again Robert, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Very quick efficient and friendly service. Car came back spotless.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Chris, Thank you for your review. We're pleased to hear you were happy with the service you received from us. Thanks again Chris, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 3 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews