D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional service. An Annual Service lasting two and half hours was carried out smoothly and allowed me to be seated comfortably within the showroom to await completion of same.Excellent appearance of cleanliness and provision of sanitising aids were much appreciated.””

Helpful Report

(Ashton-under-Lyne) - Posted 5 years ago

Hi, Many thanks for taking the time to send us your feedback. It's great for us to hear how pleased you were with the service that you received from us. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your support.

Posted 5 years ago

“Great customer service, quick turn around with a full service and health check. Really enjoyed my video tour of underneath my car and being told in detail what everything was and how in tacked it was. Very informative”

Helpful Report

(Bradford) - Posted 5 years ago

Hi Charlotte, Thanks very much for the great review, we really appreciate your feedback. Thanks again.

Posted 5 years ago

“Car was booked in efficiently, and the problem diagnosed and repaired, and I was contacted when the car was ready to collect. All done in a friendly efficient way.”

Helpful Report

Posted 5 years ago

Hi, Thanks very much for taking the time to send us your feedback and leave us a 5 star review. It's great to hear how satisfied you are with the service that you received from us. Thanks again, we really appreciate your support.

Posted 5 years ago

“Just bought a second car in 18 months ,Matthew is a first class sales man, no hard sell honest opinions nothing to much trouble.Had a service done earlier this year excellent processes. Would not hesitate to recommend keighley branch.”

Helpful Report

(Keighley Suzuki) - Posted 5 years ago

Hi Alan & Alison, Good to hear from you and many thanks for the great feedback, we really appreciate it and very much value your business. Thanks again.

Posted 5 years ago

“Had my car serviced and MOT, as always excellent service from colin Appleyard suzuki ashton, professional and friendly And I felt very safe with COVID-19 safety regs in place.”

Helpful Report

(Ashton-under-Lyne) - Posted 5 years ago

Hi James, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your support.

Posted 5 years ago

“Great service as usual.”

Helpful Report

(Keighley Nissan) - Posted 5 years ago

Hi, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 5 years ago

“Great service they picked up and returned my car on time. Service included car being sanitised which was unexpected but great fully received”

Helpful Report

(Keighley Nissan) - Posted 5 years ago

Hi, Thanks for leaving us a 5 star rating. It's great for us to hear how pleased you were with the service that you received from us. Thanks again, we value your support.

Posted 5 years ago

“Excellent service, collection and returned car on time as arranged. Very pleased with service and mot.Thank you.”

Helpful Report

(Keighley Nissan) - Posted 5 years ago

Hi Maeve, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again.

Posted 5 years ago

“Unfortunately my MOT was booked in for tomorrow 1st of July, which has been booked in for a good few weeks, but when I phoned last week to arrange the pick up which was talked about, you guest it, they don’t have enough staff & I am to far away, I was also promised to get a warranty check before the MOT, oh we won’t have time to do this ? Wonder what it means by we look after our customers”

Helpful Report

Posted 5 years ago

“good service”

Helpful Report

Posted 5 years ago

Thanks Paul for taking the time to leave a review. We're really pleased you had a 5 star experience & hope to see you again soon.

Posted 4 years ago

“Kept me in touch. Collected car. Very satisfactory”

Helpful Report

(Keighley Nissan) - Posted 5 years ago

Hi, Thanks for leaving us a 5 star rating, we really do appreciate it.

Posted 5 years ago

“Fantastic service as always forom Collin Appleyards, thank you. Door to door service from Matt on the Service Desk who came to our home, picked up our car and took it for its annual service and returned it to our door. Once again, thank you”

Helpful Report

(Huddersfield) - Posted 5 years ago

Hi Beryl, Good to hear from you and many thanks for taking the time to leave us such a great review. We're delighted to hear how satisfied you were with the service that you received from Matt and we will forward your kind words on. Thanks again Beryl, we really appreciate your support.

Posted 5 years ago

“Colin Appleyard staff are friendly, helpful and always provide me with sound information. They are one of the best companies that I have ever dealt with for customer care and prompt service. Wee done!!”

Helpful Report

(Bradford) - Posted 5 years ago

Hi Maggie, Good to hear from you and many thanks for taking the time to send us your feedback. It's great for us to hear how pleased you were with the service that you received from us. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Maggie and we look forward to providing you with the same great service in the future.

Posted 5 years ago

“The service received from the garage was first class throughout. They informed me of their closure du to the virus & on May Day bank holiday contacted me to arrange a suitable date for my car service & MOT along with arrangements to pick up my vehicle and return. During the course of the service I was informed of any necessary additional work that was necessary. Once again the attention to the customer was excellent.”

Helpful Report

(Keighley Nissan) - Posted 5 years ago

Hi Brian, Good to hear from you and many thanks for taking the time to send us your feedback. It's great for us to hear how pleased you were with the service that you received from us. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Brian and we look forward to providing you with the same great service in the future.

Posted 5 years ago

“We have just bought our third Suzuki Vitara and found the staff very helpful and friendly.”

Helpful Report

(Huddersfield) - Posted 5 years ago

Hi, Thank you for taking the time to send us your feedback. It's great for us to hear how helpful and friendly you found our staff. Thanks again, we really appreciate your support and very much value your business. Enjoy you New Suzuki Vitara and we look forward to seeing you again soon.

Posted 5 years ago

“Normal efficient and friendly service”

Helpful Report

(Keighley Suzuki) - Posted 5 years ago

Hi Philip, Thank you very much for the great review. We really do appreciate your feedback!

Posted 5 years ago

“Extremely helpful and the service included both collection and return of the vehicle.”

Helpful Report

(Keighley Nissan) - Posted 5 years ago

Hi, Thanks very much for leaving us a 5 star review. It's great to hear you received helpful service from our staff. Thanks again.

Posted 5 years ago

“Always great service. Had my car service the week before lockdown. Car collected from home. Delivered back when completed. Good price for MOT and service. Also great communication from Barry at Ashton-under-Lyne.”

Helpful Report

(Ashton-under-Lyne) - Posted 5 years ago

Hi Mary, Many thanks for taking the time to send us your feedback. It's great for us to hear how pleased you were with the service that you received from Barrie and the team at our Ashton dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Mary and we look forward to providing you with the same great service in the future.

Posted 5 years ago

“I had my service and MOT at the Ashton branch. They picked up my car on time and sent me a video of the MOT. Excellent service, and they even put my clocks to the correct time. Very happy.”

Helpful Report

(Ashton-under-Lyne) - Posted 5 years ago

Hi, Thanks very much for taking the time to send us your feedback and leave us a 5 star review. It's great to hear how satisfied you were with the service that you received from the team at our Ashton dealership. Thanks again, we appreciate your support.

Posted 5 years ago

“First service, informed them of a rattle not resolved. No information of what the problem was or that it had been looked at. I did get a useless video os a technician measuring tread depth on a cat that had don 7,000 miles. Not get impressed. Hoping they will respond.”

Helpful Report

Posted 5 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews