D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A car with components that are not fit for purpose. So I got a lovely new juke in 2017 and I still love it despite the headache that's come along with it. At 2900 miles when I'd had the car 6 months it went in for timing chain replacement, repaired under warranty. All fine customer service can be sketchy at times a bit abrupt but on the whole nothing to cry about. History repeats itself, my lovely juke has now done 12,000 miles and is 3 years old and guess what, the timing chain has just been replaced again. Luckily warranty job again. I wonder how many miles now I'm going to get away with before it happens again, only now it's no longer under warranty anymore so if trend follows a nice big bill at the end of it. What's the most annoying thing is nissan know about these crappy timing chains and have even recalled some models, so why is it still happening? It gives me very little confidence in the car and it's not as if I drive miles a car that's 3 yrs old that's done 12000 miles is bloody good going !!!!”

Helpful Report

Posted 5 years ago

Hi Emily, We're sorry to hear that you have had problems with your Nissan Juke. I have spoken with the service team at our Nissan Dealership and they have informed me that they are confident that the repairs carried out on your vehicle this time have fully resolved the concern. Unfortunately on some occasions manufacturers have issues with certain components not meeting the rigorous standards expected. With the particular fault you have experienced with your vehicle, the parts that are now being supplied to rectify the concern have been modified to prevent the issue from happening again. Thank you for using Colin Appleyard and I do hope that you can now enjoy trouble free motoring with your Nissan Juke.

Posted 5 years ago

“I've nearly always bought subaru, and Colin appleyard have always been excellent and efficient. However when I asked subaru for a brochure before the Covid-19 pandemic, I didn't hear anything afterwards for quite a while. Because of a downturn in trade and people only just getting back to work you'd think that they'd be pushing sales like mad unfortunately the offer was not what I expected, and lacking in certain areas. 😕”

Helpful Report

Posted 5 years ago

“Fantastic customer service very friendly & polite it has been a great pleasure ordering my 1st car from them. Highly recommended!!!!!”

Helpful Report

(Keighley Suzuki) - Posted 5 years ago

Hi, Thank you very much for the great feedback. We're delighted to hear how pleased you were with the service that you received from Matthew and the team at our Keighley dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again and we hope you enjoy your New Suzuki S-CROSS.

Posted 5 years ago

“I was very happy with the service and the person at customer service was very nice, polite and smiling which is always good.”

Helpful Report

(Keighley Suzuki) - Posted 5 years ago

Hi Angela, Good to hear from you and thanks very much for taking the time to send us your feedback. It's great to hear how satisfied you were with the service that you received from Chris our Service Manager at Keighley and we will forward your kind words on. Thanks again Angela, we really appreciate your feedback and look forward to providing you with the same great service in the future.

Posted 5 years ago

“great service,on time,and service. 5*****”

Helpful Report

Posted 5 years ago

Hi, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 5 years ago

“Thank you,did a great job.”

Helpful Report

Posted 5 years ago

Hi, Thanks very much for taking the time to send us your feedback. It's great for us to know that you were happy with the service you received from us. Thanks again.

Posted 5 years ago

“So was quite happy to wait for my service and MOT following lockdown but as I have worked throughout my car was obviously feeling the strain and developed a worrying rattle and squeak. Having contact Colin Appleyard Huddersfield they got my car booked in for the following week, dropped it off at 8am and had the video inspection report before did got back to Sheffield. Car done by 14:30 picked up and all sorted. Thank you Steve”

Helpful Report

(Huddersfield) - Posted 5 years ago

Hi Jan, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 5 years ago

“I got my new car a month ago today. Excellent service from Ali and Steve at the Huddersfield branch. I was recommended by a family friend to buy a Suzuki Swift and I haven’t been disappointed! I have recommended Colin Appleyard to my family and friends.”

Helpful Report

(Huddersfield) - Posted 5 years ago

Hi Stephanie, Good to hear from you and thanks very much for taking the time to send us your feedback and leave a great review. We're very pleased to hear how happy you are with the service that you have received from Ali & Steve at our Huddersfield dealership and we will forward your kind words on. Thanks again Stephanie, we appreciate your support and would like to wish you many miles of Safe & Enjoyable motoring in your Suzuki Swift.

Posted 5 years ago

“An OAP Speaking!! Been with Appleyards for years, and never let down all their Colleagues,and i mean ALL are Brilliant,helpful,a delight to know and a pleasure to work with, whether it is Reception,Servicing,Guys behind the front desk and in the Workshop and washing Bay. I don,t do F/Book,Twitter ,Instagram etc,etc, Regards,Mike T.”

Helpful Report

Posted 5 years ago

Hi, Many thanks for taking the time to share your kind words with us. It's very rewarding for us to hear how satisfied you have been with the service that you have received from all our staff. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your support and very much value your loyalty.

Posted 5 years ago

“As usual, the service is second to none. Timeliness, courteousness, knowledge and approachability of everyone concerned is excellent. I’ve been using them for a number of years now, as have my family previously.”

Helpful Report

(Huddersfield) - Posted 5 years ago

Hi Paul, Good to hear from you and thanks very much for taking the time to leave us such a glowing review. We're delighted to hear how pleased you were with the service that you received from the team at our Huddersfield dealership. Many thanks once again Paul, we really appreciate your support and very much value your business.

Posted 5 years ago

“Only needed an M.O.T. Barry at the Ashton Under Lyne branch (really nice man, always very helpful) booked me in at 08:30 a.m. and car was ready at 11:00 a.m. Like coming here, nice and clean showroom and polite staff. Good value for money.”

Helpful Report

(Ashton-under-Lyne) - Posted 5 years ago

Hi Mimi, Thank you for leaving us a 5 star review. We're very pleased to hear how happy you were with the service that you received from Barrie at our Ashton dealership and will forward your kind words on. Thanks again Mimi, we appreciate your support and look forward to providing you with the same great service in the future.

Posted 5 years ago

“Excellent customer service down at Huddersfield well done Ali and team”

Helpful Report

Posted 5 years ago

Hi John, Good to hear from you and thanks very much for taking the time to send us your feedback. It's great for us to hear how pleased you are with the service that you have received from Ali and the team at our Huddersfield dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again John, we appreciate your support.

Posted 5 years ago

“I'm shielding and my car needed its service, they came and collected my car and returned it all in the one day, the service was completed well. Could not have asked for better service, thank you to everyone for making this so easy for me.”

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(Huddersfield) - Posted 5 years ago

Hi, Thanks very much for taking the time to send us your feedback and leave us a 5 star review. It's great to hear how satisfied you are with the service that you received from our Huddersfield dealership. Thanks again and we look forward to providing you with the same great service in the future.

Posted 5 years ago

“Great service... Collected my car and returned it.... Driver very friendly... Good price....”

Helpful Report

(Ashton-under-Lyne) - Posted 5 years ago

Hi Marlene, Thank you for taking the time to leave us a 5 star review, we really appreciate your feedback. Thanks again.

Posted 5 years ago

“I received a phone call to let me know my service was due . Because of covid19 and having to self isolate because of health issues I was unable to take my car in , I can’t stress enough how helpful the lady on the phone was , she arranged for my car to be picked up service done then dropped back for me and being fully sanitized too . Thank you for a lovely experience in these trying times”

Helpful Report

(Keighley Nissan) - Posted 5 years ago

Hi Eileen, Many thanks for taking the time to send us your feedback and leave us a 5 star review. We're very pleased to hear how happy you are with the service that you received from Rachel at our Nissan dealership and we will forward your kind words on. Thanks again Eileen, we appreciate your support.

Posted 5 years ago

“I turned up for my service on the wrong day but Appleyards took this in their stride and did all that was required by 3.15 pm. Absolutely brilliant and I cannot thank all the team enough. First rate whatever you turn up for.. 5 stars.”

Helpful Report

(Keighley Suzuki) - Posted 5 years ago

Hi, Thank you for taking the time to send us your feedback. We're very pleased to hear how well the service desk looked after you. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we really appreciate your support.

Posted 5 years ago

“They were very efficient in providing the ‘service and MOT’. Finished within the time they promised”

Helpful Report

(Huddersfield) - Posted 5 years ago

Hi Allan, Thanks very much for the great review, we really appreciate your feedback.

Posted 4 years ago

“I called the Ashton dealership to sort out my AA membership, which had expired on my Suzuki during lockdown. Staff in the service department sorted it out for me and I was able to reactivate it the following day. I always receive a fantastic service from the staff at Colin Appleyard and I would highly recommend them.”

Helpful Report

(Ashton-under-Lyne) - Posted 5 years ago

Hi Jill, Thanks very much for the great review, we really appreciate your feedback. Thanks again.

Posted 5 years ago

“Just needed batteries in both key fobs excellent service daughter popped in with fobs and batteries were replaced immediately. Job well done thank you”

Helpful Report

(Ashton-under-Lyne) - Posted 5 years ago

Hi, Thanks very much for taking the time to send us your feedback, we really appreciate it. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 4 years ago

“Everything, you are all highly commended for the service and work you are doing in the current UK situation. Please all stay safe and well.”

Helpful Report

(Bradford) - Posted 5 years ago

Hi Rae, Thank you so much for taking the time to leave such kind words, we really appreciate it. Thanks again and all the very best.

Posted 4 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews