D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I dealt with Steve for my motability car, the service was smooth and efficient from start to finish. Definitely recommend the garage .”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Thank you very much for your 5-star review. We're really pleased to hear that Steve provided you with a smooth and efficient service from start to finish and it's nice to know you'd definitely recommend us. Thanks again, we appreciate your feedback, enjoy your New Suzuki Vitara and we look forward to seeing you again soon.

Posted 2 years ago

“Had a rear wiper fitted & clock adjusted yesterday 28/3, Thank you to the brilliant, professional & polite Barry & Angela. . . Cheers”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Helen and Dean, Good to hear back from you and thanks very much for your 5-star review. It's really nice to know how pleased you were with the service you received from Angela and Barrie, we'll be sure to share your kind comments. Thanks again, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Very friendly staff and welcoming and made me feel at ease by explaining every bit of the process and keeping me updated. The car order was handled very well and fairly quick. Highly recommend!”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Sadie, Thank you very much for your 5-star review. It's great to know how pleased you were with the service you received from our friendly staff and that you felt at ease. It's also nice to know that every bit of the process was explained to you and that your car order was dealt with quickly. Thanks again Sadie, we appreciate your comments and we wish you many miles of safe and enjoyable motoring in your New Suzuki Vitara.

Posted 2 years ago

“As always great service from Matthew. Car was ready for pick up at time stated. Hand over very good. Was raining but was able to do the hand over inside as Keighley have an inside bay made for this.”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Thank you very much for your feedback. It's nice to know that once again you were happy with the service you received from Matthew, we'll be sure to share your kind comments. Thanks again, we appreciate your review and we value your long term continued loyalty. Enjoy your New Suzuki S-Cross and we look forward to seeing you again soon.

Posted 2 years ago

“Great customer service, friendly approachable, professional. Very pleasant car buying experience.”

Helpful Report

(Bradford) - Posted 2 years ago

Thank you for your five-star review. It's really nice to know you had a very pleasant car buying experience with us and that our great customer service and friendly, professional approach made it an enjoyable experience. Thanks again, we appreciate your kind comments, enjoy your Volvo V40 and we're here if you need us.

Posted 2 years ago

“Friendly and explain everything clearly. Returning customer”

Helpful Report

(Huddersfield) - Posted 2 years ago

Thank you for taking the time to send us your feedback. It's great to know that once again you were happy with the service you received from us. As a company we pride ourselves on providing great customer service and it's nice to hear you continue to experience this. Thanks again, we appreciate your review and we’re pleased to welcome you back as a returning customer to Colin Appleyard LTD.

Posted 2 years ago

“Amy once again has given me a 5 star service and I would recommend her to anyone needing a car The help and assistance given by everyone in the garage at Ashton has been second to none. thank you once again”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Thank you very much for your review. It's nice to know that once again you were happy with the service you received from Ami, we'll be sure to share your kind comments, they mean a lot. Thanks again for your feedback and we’re pleased to welcome you back as a returning customer to Colin Appleyard LTD. Enjoy your new Suzuki Vitara.

Posted 2 years ago

“I HAVE JUST PICKED UP VITARA MOBILITY CAR . FROM GOING IN TO LOOK, THEN THE TEST DRIVE WHICH MY DAUGHTER DID HAS WELL NOTHING WAS TO MUCH. EVERY THING WAS EXPLAIN AND ORDERING IT WAS EASY, I WAS KEPT WELL INFORMED ABOUT THE ORDER AND WAS ABLE TO PICK IT UP AT A TIME SUITABLE TO SUITE ME. A BIG THANK YOU NICK [MOBILITY AGENT] FOR HIS HELP AND CHOCOLATE. ALL THE STAFF ARE A HAPPY FRIENDLY TEAM”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Amanda, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's really nice to know how pleased you were with the all-round service that you received from Nick, we'll be sure to share your kind comments. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Amanda, enjoy your New Suzuki Vitara and of cousre, enjoy the chocolates.

Posted 2 years ago

“Christian was a pleasure to deal with, and we're reet chuffed with the car. Thanks”

Helpful Report

(Huddersfield) - Posted 2 years ago

Thank you very much for your review. It's nice to know how pleased you were with the service you received from Christian. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your feedback, enjoy your new Suzuki Swift and we're here if you need us.

Posted 2 years ago

“As always, excellent service!!!!!”

Helpful Report

(Huddersfield) - Posted 2 years ago

Thank you for your review. It's nice to know that once again you were happy with the service you received from us. Thanks again, we appreciate your support.

Posted 2 years ago

“First class service, Nick was very helpful through the whole process from enquiring about the to purchase and taking delivery today. I would not hesitate to recommend Colin Appleyard at Ashton-U-Lyme to anyone looking for a new car. Had a short drive in the Ignis just now and am delighted with it. Alan R Thomas.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Alan, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you are with your New Suzuki Ignis and also the service you received from Nick, we'll be sure to share your feedback. Thanks again Alan, we appreciate your review and it’s always great to hear from customers who would feel confident recommending us after visiting our dealership. Enjoy your new car and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“I have been using appleyards for many years now and have been 100 per cent satisfied. I have dealt with Karl the whole time and have always been made to feel welcome. He is very patient and always explains all aspects of the purchase, moreover, he is always at the end of the phone whenever I have any queries, he's a top man”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Ann,Thank you very much for your 5-star review. It's really nice to know how pleased you continue to be with the service you receive from Karl and the team, we'll be sure to share your feedback, your kind words mean a lot. Thanks again Ann, we appreciate your comments and we value your long term loyalty. Enjoy your New Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Excellent service from Mathew and team!”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Ian, Thank you very much for your review. It's really nice to know how pleased you were with the service you received from Matthew and the team, we'll be sure to share your kind comments, they mean a lot. Thanks again Ian, we appreciate your feedback and we’re pleased to welcome you back as a returning customer to Colin Appleyard LTD. Enjoy your Suzuki Ignis and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Amazing customer service as always. Car went in for MOT and service. Staff were pleasant when dropping the car off. Received a video health check later that morning and a call half an hour later to say my car was ready. Incredibly happy with everything, so much so my husband is considering trading his current car in and dealing with Colin Appleyard instead.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Ria, Good to hear back from you and thanks very much for your 5-star review. It's really nice to know that once again you and your Husband were pleased with the service you received from "Team Ashton", we'll be sure to forward your kind comments. Thanks again Ria, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“I was very impressed by the team at the Ashton under Lyne branch of Colin Appleyards . Nick and Dean talked me through different options but never pressured me into making any rash decisions . There wasn't any "hard sell" and I felt comfortable at all times . On the day of collection ,the car I bought was ready and waiting plus everything Nick had said he'd do was completed with no fuss .I left the garage thinking I'd been given a good deal . I would recommend this garage to my friends and family , I will return in the future for servicing / MOTs etc. Many thanks”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Paul, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know you had such a positive experience with Team Ashton and that your car was ready for collection with no fuss. As a company we pride ourselves on providing great customer service and it's nice to hear you've experienced this. Thanks again Paul, we appreciate your feedback and it's nice to know you'd be happy to recommend us to Friends and Family. Enjoy your Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“My Swift was due for it's 2nd annual service. I booked it for a date and time that was ideal for me. On arrival I was greeted like an old friend, handed over the keys and went off to do some local shopping, returning just before the estimated time for completion. On completion I was given a comprehensive breakdown of the work done. All the staff at Ashton under Lyne Suzuki are extremely friendly and very efficient, even remembering ones name though they only see you once a year.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Peter, Thank you for taking the time to leave us a 5-star review. We appreciate your loyalty and thank you for choosing us for your Suzuki Swift's second annual service. We're pleased to hear you had an ideal booking time and date and that our staff were friendly and efficient. Thanks again Peter, we value your business and look forward to seeing you again soon.

Posted 2 years ago

“Our car broke down out of the blue, so we began our search for the right vehicle and we came across Colin Appleyard. Most notably was the personable approach combined with an efficient service. We were taken care of by Ami and Dean, who were genuine good people; with answers to all our queries and sound communication throughout the process, which was excellent. We love the car it’s exactly what we were looking for and feel like we’ve found a car dealership firm we’ve connected with and will be back again I don’t doubt. Superb, 10 out 10.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Sarah, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you are with your Kia Stonic and also the all-round service that you received from Ami and Dean, we'll be sure to share your kind comments. Thanks again Sarah, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your new car.

Posted 2 years ago

“A great and totally unexpected deal. I was impressed when I first bought a car from Colin Appleyard, but am now even more impressed, after less than 2 years, to be able to drive away a new car and pay less on PCP than I was previously. Many thanks to Matthew, a lovely man, always courteous, friendly and never pushy. He is a credit to your organisation .”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Sue, Thank you so much for your kind and generous 5-star review. It's wonderful to hear you experienced a great and totally unexpected deal when purchasing your car from us and we really appreciate your kind words about Matthew, we'll be sure to share your comments. Thanks again Sue, we value your feedback and we look forward to providing you with the same great service in the future. Happy Motoring.

Posted 2 years ago

“Excellent service from colin appleyards From walking in the door to collecting the car yesterday. Steve Bagnall is a very pleasant and knowledgeable man when it comes to mobility he is the best. I would be pleased to recommend him to my friends.”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi John, Thank you for taking the time to share your thoughts with us. It' great to know you had an excellent all-round experience and that you were happy with the service you received from Steve. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again John, we appreciate your feedback and it's nice to know you'd be pleased to recommend us to your friends. Enjoy your New Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Always easy to make a suitable appointment. Staff always friendly.”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Mrs Kelly, Thank you for your review. It's nice to know that once again you were happy with the service you received from Jason and the team, we'll be sure to share your feedback. We appreciate your comments Mrs Kelly and we would like to thank you for once again choosing Colin Appleyard to Service and MOT your Suzuki Celerio.

Posted 2 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews