D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The salesman jon broadbent was fantastic his knowledge was vast and answered all our question his people skills and sense of humour was great he was a pleasure to meet and we would recommend him without hesitation to anybody looking for a car thanks jon”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Andrew and Niki, Thank you so much for your 5 star review. We really appreciate your kind comments about the service you received from Jon and we'll be sure to share your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we wish you many miles of safe and enjoyable motoring in your New Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Karl, as always, was consistently helpful, friendly and honest. Karl has sold me a number of cars and as long as he is there, will always be my point of call. I can't fault the service he has provided to both me and my family each time we have been for a new car or just to enquire and I'm sure he will continue to do so. He has stuck to any contact he agrees to and I have never had to chase any enquiry when dealing with him. Absolute asset.”

Helpful Report

(Huddersfield) - Posted 2 years ago

Thank you so much Gianluca for your kind words and generous 5 star rating. We're thrilled to hear that Karl has been consistently helpful, friendly and honest each time you have visited us for a new car or to enquire. We are grateful that you and your family have trusted us for so many years and have always returned, we truly appreciate your loyalty. Thanks again Gianluca for your wonderful review, enjoy your new car and we look forward to seeing you again soon.

Posted 2 years ago

“Excellent customer service. The staff are friendly, welcoming and there is a relaxed atmosphere. Matthew at the Keighley branch was very helpful all the way through the process. On collecting the car Matthew went through all the specs before letting me drive away. This is my third car from this branch and I have been going to this branch for the past 8 years, the customer service has been excellent on every visit including the mot's and services.”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Hi Gemma, Thank you for your glowing 5 star review and for your kind words about the excellent customer service we provide. We're very pleased to know that Matthew was helpful throughout the process and it's great to welcome you back as a returning customer to Colin Appleyard LTD. Thanks again Gemma, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Vitara.

Posted 2 years ago

“We what can I say: complete professionalism...The staff listen, and respond to your desires and needs....their knowledge on their products, exceptional. Every time I go to Colin Appleyard's....I feel the warmth and atmosphere of a working family: you feel comfortable and secure in their knowledge, and the advice they give, is the best for you:”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Thank you so much Dean for your glowing 5 star review. It's really nice to know how pleased you were with the service you received from the team at our Ashton Dealership, we'll be sure to share you kind comments, they mean a lot. Thanks again Dean, we appreciate your feedback and we value your continued loyalty. Enjoy your New Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Great sales and service team at the Shipley branch, the staff are friendly, welcoming and knowledgable within their own fields. I have just purchased the suzuki scross, I was left to browse all the models and then given all the information on the specifications. On collecting the car Matthew went through all the specs before letting me drive away. He was so patient and also made me aware that if I found anything and was unsure what to do, to give him a ring and he would go through it with me. Great customer service. Recommended to my husband who will now collect his new car next week.”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Kaye, Good to hear back from you and thanks very much for your glowing 5-star review. It's really nice to know how pleased you were with the service you received from Matthew and the team, we'll be sure to share your kind comments, they mean a lot. Thanks again Kaye, we appreciate your feedback, enjoy your New Suzuki S-Cross and we look forward to providing you with the same great service in the future. Many thanks for the recommendation and we hope Anthony is enjoying his Suzuki Swace.

Posted 2 years ago

“Very satisfied with the annual car service and MOT. Highly professional and efficient staff. Competitively priced. Definitely recommend.”

Helpful Report

Posted 2 years ago

Hi Mrs Brooks, Thank you very much for taking the time to leave us a 5-star review. It's great to hear you were very satisfied with your annual car Service and MOT and that the staff were both highly professional and efficient. We're also pleased that you found the prices to be competitive and that you'd definately recommend us. Thanks again Mrs Brooks, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Ami was a fab rep from start to finish”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Kerry, Good to hear back from you and thanks very much for your 5-star review. It's great to know how pleased you were with the service you received from Ami, we'll be sure to share your kind comments, they mean a lot. Thanks again Kerry, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Vitara.

Posted 2 years ago

“Part exchanged my old car for a one year old vitara I went to the Huddersfield branch where I received excellent customer service from Karl I think we will be seeing him again in a few months when my daughter passes her driving test when we can get her first car”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Richard, Good to hear back from you and thanks very much for your 5 star review. It's really nice to know how pleased you were with the service you received from Karl and that you'll hope to return to us in the future. Thanks again Richard for your feedback, we hope you enjoy your Suzuki Vitara and we wish your daughter all the very best with her driving test.

Posted 2 years ago

“Pleasant and helpful staff. Looking to part ex one car for a new model, everything was straightforward and a very easy process. Very happy with my new Suzuki :)”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Annie, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you are with your Suzuki Swift and also the service you received from Nick and the team, we'll be sure to share your feedback. Thanks again Annie, we appreciate your review and we look forward to providing you with the same great service in the future. Happy Motoring.

Posted 2 years ago

“Excellent service as usual”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Anthony, Thank you for your review. It's nice to know that once again you were happy with the service you received from us. Thanks again, we appreciate your feedback Anthony and we value your long term continued loyalty.

Posted 2 years ago

“A very positive experience. The sales person (Michael Chambers) I spoke with was polite and professional at all times. A slight problem with the vehicle was sorted out with the minimum of fuss and I received a high level of customer service at all times.”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Hi Neil, Thank you for your 5-star review. We're pleased to hear that your experience with us was very positive and that you found Michael to be polite and professional throughout. We're also pleased to know that the slight problem you had with your vehicle was resolved swiftly and that you received a high level of customer service. Thanks again Neil, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your Honda Civic.

Posted 2 years ago

“Explained everything clearly, no pressure”

Helpful Report

(Huddersfield) - Posted 2 years ago

Thank you for your review. It's nice to know you were happy with the service you received from us.

Posted 2 years ago

“Great service by Matthew who gave me an excellent deal. Really happy with everything.”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Hi Vaughan, Good to hear back from you and thanks very much for your feedback. It's great to know how pleased you were with the all-round service you received from Matthew, we'll be sure to share your kind comments. Thanks again Vaughan, we appreciate your review and we wish you many miles of safe and enjoyable motoring in your New Suzuki Vitara.

Posted 2 years ago

“Good clear information, support and service when investigating and purchasing our new car. Felt we knew what we were getting with no surprises. Thank you to Steve and the team in Huddersfield.”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Carol, Good to hear back from you and thanks very much for your 5-star review. We're so pleased to hear that you had good, clear information and excellent service when looking into and purchasing your New Suzuki S-Cross. We pride ourselves on creating a stress and worry free experience for all our customers, so it's really nice to know you were so satisfied with the experience. Thanks again Carol, we're grateful for your continued support and we look forward to seeing you again soon.

Posted 2 years ago

“Brilliant and fast service deffo recommended”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Thank you very much for your review. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback and would like to take this opportunity to thank you for choosing Colin Appleyard. Enjoy your New Suzuki Vitara.

Posted 2 years ago

“I felt very comfortable visiting the showroom for the first time.None of the staff were pushy and all were lovely and helpful.Everything was explained to me.The purchase of my Jimny went smoothly and i feel comfortable taking it back there for it’s service and mot.”

Helpful Report

(Huddersfield) - Posted 2 years ago

Thank you Beverley for your 5 star rating of Colin Appleyard Ltd. We're so pleased to hear that your first time in our showroom was comfortable and that all of our staff were helpful and pleasant to deal with. We appreciate your kind words and are glad that the purchase of your Suzuki Jimny went smoothly. Thanks again Beverley, "Happy Motoring" and we look forward to seeing you again in the future.

Posted 2 years ago

“The best car buying experience I’ve had. Nick was super helpful, discussed all the options with me and guided me through the process. From test drive to picking up my car took 5 days.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Thank you so much for your 5 star review. It's really nice to know your purchasing experience was the best you've had and we'll be sure to share your kind comments with Nick. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your feedback, enjoy your Suzuki S-Cross and we're here if you need us.

Posted 2 years ago

“I walked into the showroom on the Monday and by Wednesday I was picking up my new car. Matthew Butterfield was amazing. Couldn’t do enough to help with my situation. Will certainly be recommending the company and I just ❤️❤️❤️my new car. Thanks guys”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Hi Jane, Thank you very much for taking the time to share your thoughts with us. It's great to know how pleased you are with your Suzuki Swift and also the service you received from Matthew, your kind comments mean a lot. Thanks again Jane, "Happy Motoring" and we look forward to seeing you again soon.

Posted 2 years ago

“Very helpful from start to picking up my car 10 out of 10”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Hi Janet, Good to hear back from you and thanks very much for your 5-star review. It's nice to know you were happy with the service you received from Matthew, we'll be sure to share your kind comments. Thanks again Janet, we appreciate your feedback and we wish you all the very best with your New Suzuki S-Cross.

Posted 2 years ago

“I had a wonderful experience purchasing a new vehicle. The process was stress free and pleasant. Mathew and rest of Staff were very thorough and knowledgeable. Best dealer ever :)”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Thank you Slawek for your glowing 5-star review. It's great to hear that your experience was wonderful, as Matthew and the rest of the team were very thorough and knowledgeable during the process of purchasing your New Suzuki Vitara and it's nice to know the process was stress free and pleasant. Thanks again Slawek, we appreciate your kind comments and we wish you all the best with your new car.

Posted 2 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews