D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unlike other customers after our service we had the outside washed but the inside was not touched... Don’t know why.”

Helpful Report

Posted 6 years ago

Hi Mr. & Mrs. Ferguson, I believe Paul our service manager has now been in touch with you, with regards to your car interior. As he explained on the phone, your car received a courtesy "wash and vac" after your service but it wasn't booked in for a full valet which would include cleaning the windows as you mentioned to him. I hope this clears things up for you, and we look forward to seeing you back in the future.

Posted 6 years ago

“All the staff I've dealt with have been very friendly and helpful. Really pleased with my new Ignis.”

Helpful Report

(Ashton-under-Lyne) - Posted 6 years ago

Hello Michelle, Thank you for leaving us a 5 star review, It's great for us to hear how pleased you are with your New Suzuki Ignis and that you received helpful & friendly service from all our staff, Thanks again, We really do value your feedback.

Posted 6 years ago

“Well worth the wait for my burning red swift sport. Friendly, helpful staff. Many thanks.”

Helpful Report

(Huddersfield) - Posted 6 years ago

Hello, Thank you for taking the time to leave us a 5 star review, we’re really pleased to hear how happy you are with your new car and that you found our staff to be friendly and helpful, Thanks again, we really appreciate your feedback.

Posted 6 years ago

“Friendly and helpful. All my questions were answered. Process was very smooth”

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Posted 6 years ago

“Friendly service, no hard sell and a fair price.”

Helpful Report

(Huddersfield) - Posted 6 years ago

Hello Tom, Many thanks for leaving us a 5 star review, We're really pleased to hear how friendly and easy you found our staff to be, Thanks again, We really do value your feedback.

Posted 6 years ago

“Excellent staff.could not do enough for me.drove away a happy customer thanks.”

Helpful Report

(Bradford) - Posted 6 years ago

Hello Simon, Thank you very much for taking the time to leave us a 5 star review, it's great for us to hear how well you were looked after by The Team at Bradford, Thanks again Simon, We really appreciate your feedback.

Posted 6 years ago

“I have been buying cars from Colin Appleyards for years now & wouldn't think of going anywhere else. Dave Scott who sold me my recent car was great. My recent service yesterday arranged with Tracy & Jason at Bradford was first class as always. They are all so friendly, professional, helpful, efficient & are more than happy to accommodate me Thank you everybody”

Helpful Report

(Bradford) - Posted 6 years ago

Hello Carol, Thank you very much for taking the time to leave such kind words, It's fantastic to hear you received such brilliant service. Thanks again, We value your feedback and we look forward to seeing you soon.

Posted 6 years ago

“Good service and excellant service from staff.”

Helpful Report

(Keighley Suzuki) - Posted 6 years ago

Hello Mr Wilson, Thank you for taking the time to leave us a 5 star review, We're really pleased to hear that you received excellent service from our staff, Thanks again, We value your feedback.

Posted 6 years ago

“Considerate service from Matthew Butterfield, who kept our requirements in mind over almost a 2 month period, updating us appropriately and putting together a good value deal for the car/spec we were seeking.”

Helpful Report

(Keighley Suzuki) - Posted 6 years ago

Hello, Thank you very much for taking the time to leave us a 5 star review we really appreciate it! It's great to hear you were so well looked after by our Sales Executive Matthew. Thanks again, We value your feedback.

Posted 6 years ago

“Buying a new car was made effortless by Christian, and we were very happy with the whole process from enquiring, through ordering, to delivery. Thank you.”

Helpful Report

(Huddersfield) - Posted 6 years ago

Hello Elizabeth, Thank you very much for posting a 5 star review! We're very pleased to hear our sales executive Christian provided you with great service! We will make sure to let Christian know, Thanks again we really do appreciate your feedback.

Posted 6 years ago

“Efficient and courteous service from the friendly staff at cornmill Garage”

Helpful Report

(Keighley Suzuki) - Posted 6 years ago

Hello Gary, It's great to hear you received helpful & friendly service from all our staff. Thanks again, We really do value your feedback.

Posted 6 years ago

“Excellent friendly non pushy experience - always a pleasure to visit this dealership - our third new car from here- would not go anywhere else and the after care and follow up is second to none. Matthew is so professional and helpful - always remembers your name when ever you pop in.”

Helpful Report

(Keighley Suzuki) - Posted 6 years ago

Hello Mr & Mrs Corfield, Thank you very much for taking the time to leave us a 5 star review! It's great for us to hear you received brilliant service once again from Matthew, We will be sure to let him know, Once again many thanks for your feedback we really do appreciate it and we very much value your loyalty.

Posted 6 years ago

“Colin Appleyard is a local car dealership which I often pop in to have a look around, I called in with my wife just to have a look as I have now been back there 3 times to purchase cars, I find the team really friendly. Myself and my wife was guided through everything by Mr Matthew butterfield he is very professional explaining everything and he was not pushy with the sale. He explained everything with detail and nothing was too much trouble. I will highly recommend Matthew to my friends and family.”

Helpful Report

(Keighley Suzuki) - Posted 6 years ago

Hello Mr Walsh, Thank you very much for taking the time to leave such kind words, It's great for us to hear how well Matthew looked after you both, Many thanks once again we really do appreciate your feedback and very much value your loyalty.

Posted 6 years ago

“The customer service is PERFECT you are greeted by all the staff and management , But very good, is not, the correct assessment, it should be BRILLIANT. I don't know how anyone can give a low rating. Becky is very good. From a long standing customer. Thank You”

Helpful Report

(Keighley Suzuki) - Posted 6 years ago

Hello Mr Woolley, Thank you very much for taking the time to leave such kind words. It's great for us to hear how welcome all our staff made you feel, Thanks again, we really do appreciate your feedback and we look forward to seeing you again soon.

Posted 6 years ago

“Dan was extremely helpful with my first car. He was very thorough and helped us understand the different specs to the car and helped us with the whole process of buying the car i.e. test drives etc.”

Helpful Report

Posted 6 years ago

Hello, Thank you so much for leaving us a 5 star review, we're really pleased to hear how well Dan looked after you and that the whole buying experience went so well, we look forward to seeing you in the future, Thanks again.

Posted 6 years ago

“I am very satisfied with my new car Dean was great in helping me choose the right car for me 5 star service Thank you”

Helpful Report

(Ashton-under-Lyne) - Posted 6 years ago

Hello Jean, Thank you for leaving us a 5 star review, it's great for us to hear how satisfied you are with your new vehicle and how well Dean looked after you, Thanks again, We really value your feedback.

Posted 6 years ago

“went to huddersfield first not very good at all would mark them 0,then went to bradford met ian and very happy with him.the car is ok and the service i got from bradford was first class.”

Helpful Report

(Bradford) - Posted 6 years ago

Hello, Thank you for taking the time to leave us a 4 star review, We're very sorry to hear that your experience at our Huddersfield dealership wasn't up to the standard that we would expect and will certainly look into this, However, we are pleased to hear that your experience at Bradford with Ian was first class and that you are happy with your car, Thanks again for your feedback, We value your comments.

Posted 6 years ago

“Very professional from my initial enquiry to the moment I collected my new vehicle. Nothing was too much trouble for Matthew. I was most impressed with the time he spent and his patience in explaining the lay out of my new vehicle and operation of all the controls. I would recommend your company to others.”

Helpful Report

(Keighley Suzuki) - Posted 6 years ago

Hello Mrs Taylor, Thank you very much for posting a 5 star review! We're very pleased to hear our sales executive Matthew provided you with great service! Thanks again for your feedback and we look forward to seeing you again soon.

Posted 6 years ago

“good service, attention to detail. good communication throughout my purchase.”

Helpful Report

(Ashton-under-Lyne) - Posted 6 years ago

Hello Colin, Thank you for taking the time to leave us a 5 star review, We're really pleased to hear you received great service from our Ashton Dealership and will forward your comments on to Nick, Thanks again, we really do value your feedback.

Posted 6 years ago

“Friendly service... Got what i consider to be a really good deal on our car thanks to the team...”

Helpful Report

Posted 6 years ago

Thank you very much for taking the time to leave us a 5 star review, We really appreciate your feedback, Thanks again.

Posted 6 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews