D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from the Keighley branch staff. We were kept well informed of the progress and the quality of the work was fantastic. Great value. Thank you.”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Hi David, Many thanks for your review. We're very pleased to hear how happy you were with the service that you received from the team here at Keighley and we'll be sure to share your comments. Thanks again David, we appreciate your support and look forward to providing you with the same great service in the future.

Posted 3 years ago

“Can only agree with previous reviewers .... can't find a bad word to say about the Huddersfield Suzuki dealership whether it be sales, service, parts etc. Always greeted with a smile and warm welcome. Nice one Appleyards. 🚘 😊”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Olwen, Good to hear back from you and thanks very much for the glowing review. It's great for us to know how pleased you continue to be with the all round service that you receive from the team at our Huddersfield dealership and we'll be sure to share your feedback. Thanks again Olwen, we appreciate your support and look forward to providing you with the same great service in the future.

Posted 3 years ago

“Very good costumer service.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 3 years ago

“Service department were excellent throughout”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Richard, Good to hear back from you and thanks very much for your review. It's great to know how pleased you were with the service that you received from Angela and the team at our Ashton dealership, we'll be sure to share your comments. Thanks again Richard, we appreciate your support and look forward to providing you with the same great service in the future.

Posted 3 years ago

“Always helpful and courteous”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Thank you for taking the time to leave us a 5 star review. We're very pleased to know that once again you were happy with the service that you received from the team at our Ashton dealership.

Posted 3 years ago

“Brilliant service, very helpful”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Darren, Good to hear back from you and many thanks for the great review. We're really pleased to know that you were happy with the service that you received from Angela and the team at our Ashton dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Darren, we appreciate your support.

Posted 3 years ago

“Excellent service all very pleasant and helpful 👍”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Mrs Shipley, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Mrs Shipley, see you on your next visit.

Posted 3 years ago

“Great team. I don't shop anywhere else for my motors. Last 3 from here. They are a great team, best advice, best cars and best deals”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Hi Sarah, Good to hear back from you and thanks very much for the glowing review. It's great to hear how pleased you continue to be with the all round service that you receive from the team here at Keighley. Thanks again Sarah, we appreciate your support and very much value your continued loyalty.

Posted 3 years ago

“extremely happy with the service, very friendly, didn't feel any pressure to buy. A very big thank you to Aaron Hirst, will definitely go back when I'm ready to buy again.”

Helpful Report

Posted 3 years ago

Hi Julie, Good to hear back from you and many thanks for your feedback. We're really pleased to hear how happy you were with the service that you received from Aaron and we'll be sure to share your kind words, they mean a lot. Thanks again Julie, we appreciate your feedback and would like to wish you many miles of safe and enjoyable motoring in your BMS 225i.

Posted 3 years ago

“Excellent service. Very friendly. Well looked after especially by sales rep Aaron Hirst. Can't fault anything.”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Dawn, Many thanks for taking the time to share your thoughts with us. We're really pleased to know how satisfied you were with the service that you received from Aaron. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We appreciate your review Dawn and would like to wish you many miles of safe and enjoyable motoring in your Suzuki Swift.

Posted 3 years ago

“Vehicle's 2 year service done with no problems and valeted as well. Just one surprise, the £10 insurance cost for the courtesy car insurance which wasn't mentioned when booked. In fairness I would have paid it anyway.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Thank you for taking the time to send us your feedback. We're pleased to hear that all went well with the 2 year service on your vehicle and we would like to apologise if the cost of the courtesy car insurance wasn't communicated with you. We will bring this to the attention of the dealership and do hope you can accept our apologies. Thanks again for your feedback and we look forward to being of service to you again in the future.

Posted 3 years ago

“Very good service from getting the car picked up to dropping off. Absolutely brilliant cannot fault them.”

Helpful Report

Posted 3 years ago

Hi Mr & Mrs Taylor, Many thanks for your review. We're glad you were happy with the service that you received from us.

Posted 3 years ago

“Brilliant service would recommended to people looking for a new car really pleased with mine.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Lisa, Good to hear back from you and thanks very much for your review. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We're really pleased to know how happy your are with your Suzuki Celerio and we wish you many miles of safe and enjoyable motoring. We appreciate your feedback Lisa and would like to take this opportunity to thank you for choosing Colin Appleyard.

Posted 3 years ago

“Excellent service start to finish Simon was brilliant just a couple of things I had to do when I got home put screenwash in which I thought was a basic check and lubricate all 4 door hinges as they creaked like mad apart from that all good”

D. M. Keith (Colin Appleyard) Limited 5 star review on 2nd September 2021

Helpful Report

(Bradford) - Posted 3 years ago

Thank you for taking the time to send us your feedback and we're very pleased to hear how happy you were with the service that you received from Simon. We do apologise there were a couple of issues and we have brought this to the attention of our Service manager. Your Suzuki Vitara looks great and we wish you many miles of safe and enjoyable motoring. Thanks once again for your feedback and we look forward to seeing you again in the future.

Posted 3 years ago

“Highly satisfied with everything”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Hi Peter, Thanks very much for your review. We're glad you had a 5 star experience.

Posted 3 years ago

“I found colin appleyard very friendly and helpful. they help in every way, And I am very pleased with my new car. thanks Christian for all your help.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi James, Many thanks for taking the time to share your thoughts with us. It's great to hear how pleased you are with your Suzuki Celerio and also the service that you received from Christian. We wish you many miles of safe and enjoyable motoring in your new car James and we'll look forward to providing you with the same great service in the future.

Posted 3 years ago

“Colin Appleyard; staff seem to be relaxed and happy,when you approach them; They respond quickly and professionally; any problems, any issues are dealt with promptly;”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Dean, Thank you for your review. It's great to hear how pleased you are with the service that you received from the team at our Ashton dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Dean, we appreciate your support and look forward to seeing you again in the future.

Posted 3 years ago

“Usual excellent, prompt, thorough service. They had to give me some bad news about my car but have given me time to decide what to do with no pressure.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Ian, Thank you for your review and we're pleased to hear you were happy with the service that you received from us. Whilst we appreciate it wasn't the best news to receive about your car we do hope that you're looking forward to taking delivery of your Suzuki Baleno. Thanks again Ian and we look forward to seeing you again soon.

Posted 3 years ago

“Very Efficient in every aspect.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Dave, Great to hear back from you again and many thanks for your review. We really appreciate your support Dave and look forward to providing you with the same great service on your next visit. Thanks again.

Posted 3 years ago

“Excellent customer service as always.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Thank you for taking the time to send us your feedback. It's great for us to know that once again you were happy with the service that you received from us. Thanks again, we appreciate your support and very much value your continued loyalty.

Posted 3 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews