D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Despite me bringing more car problems to the workshop than the mechanics had bargained on, the service received was excellent and dealt with on the day. This professional team I don’t hesitate to recommend.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi John, Thank you very much for your review. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership and we'll be sure to share your kind words with Barrie and the team at our Ashton dealership. We appreciate your feedback John and would like to take this opportunity to thank you for once again choosing Colin Appleyard to maintain your Suzuki Vitara.

Posted 3 years ago

“Very professional and friendly service.”

Helpful Report

(Keighley Nissan) - Posted 3 years ago

Hi Anna, Thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the service that you received from Patryk at our Nissan dealership and we'll be sure to share your kind words. We appreciate your feedback Anna and would like to take this opportunity to thank you for choosing Colin Appleyard to supply your New Nissan Qashqai.

Posted 3 years ago

“purchased a new car at the beginning of September .. was to be on a 71 plate but a mix up with the registration numbers meant a wait for the 71 plate or choose a 21 plate .. I didn't want to wait so no problem regarding the different plate .. for my inconvenience i've been offered a free first service which i'll gladly utilise ! The hand over and paperwork went fine, however i'd paid for £15 worth of fuel in the final price of the vehicle but the 'low fuel' light came on as I got to the M60 from Ashton ! not impressed but have spoken to Nick who apologised and promised to make good next time i'm passing the showroom.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Bob, Thank you for your feedback and we do hope you're enjoying your Suzuki Swift. Apologies there was an issue with the fuel, this was a genuine oversight on our behalf and as promised by Nick will be sorted next time you are passing the dealership. We look forward to seeing you soon Bob and thanks again for your review.

Posted 3 years ago

“Brilliant service”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Linda, Thank you for your 5 star review. We're very pleased to hear you received brilliant service from Angela and the team at our Ashton dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks once again Linda, we appreciate your support.

Posted 3 years ago

“Excellent service”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Mick, Thanks very much for your review. We're glad you had a 5 star experience and that you were pleased with the service you received from Mike and the team. Thanks again Mick, we really appreciate your support and very much value your continued loyalty.

Posted 3 years ago

“Great customer service, caring and helpful attitude!”

Helpful Report

Posted 3 years ago

Hi John, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again John, we appreciate your support and look forward to providing you with the same great service in the future.

Posted 3 years ago

“Car recently serviced and MOT. Received a video of service which is brilliant. After MOT received a phone call outlining some areas that needed attention in the future.”

Helpful Report

Posted 3 years ago

Many thanks for your review. It's great to know you were pleased with the service that you received from us. We appreciate your feedback and would like to take this opportunity to thank you for choosing Colin Appleyard.

Posted 3 years ago

“Super service,courtepus people,good jpb done”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Maggie, Good to hear from you and many thanks for your review. It's great to know how pleased you were with the service that you received from us and we'll be sure to share your comments. Thanks again Maggie for your feedback and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Arranged appointment at my convenience and vehicle serviced/cleaned/washed awesome”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Hussain, Thank you for your feedback. It's great to hear how pleased you were with the service that you received from the team at our Huddersfield dealership and we'll be sure to forward your comments on. Thanks again Hussain, we appreciate your support and look forward to providing you with the same great service on your next visit.

Posted 3 years ago

“My almost brand new Swift, purchased in Ashton, was damaged by an unknown perpetrator in (probably) a car park. Small dent in nearside rear door, on the swage line. Barrie Bridge in Ashton provided a quotation for repair which was submitted to my insurer who then took almost exactly one month to approve to repair. Barrie waited patiently for approval and when it finally arrived made every effort to expedite the repair, arranging a loan car in the meantime. The repair was really well done. and the car was returned to me a good deal cleaner then it went in for the work. Thanks to all concerned.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Peter, Thank you very much for taking the time to share your thoughts with us after what must have been a very stressful and inconvenient time. We're really pleased to hear that you are happy with the repair work that has been carried out on you Suzuki Swift and we'll certainly forward your kind words onto Barrie. Thanks once again Peter for your review and we hope to see you again under much better circumstances.

Posted 3 years ago

“Booked me in quickly stuck to timings as I needed the car back ASAP. Staff friendly great service.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Jacqui, Thank you for your review. It's great to know you had a 5 star experience and that you were happy with the service you received from Angela and the team. We appreciate your feedback Jacqui and would like to take this opportunity to thank you for choosing Colin Appleyard.

Posted 3 years ago

“Brought my Ignis SZ5 in for it's first service yesterday (Ashton Branch). I've been a regular customer of Suzuki Ashton for over 20yrs and have always received first class service when purchasing or having my car serviced. It's nice to know who's handled your service which was Matthew yesterday. Always a nice welcome when you arrive at reception. Thanks to Barrie and Angela.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Angela, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know that once again you were pleased with the service that you received from the team at our Ashton dealership and we'll be sure to forward your kind words on. Thanks again Angela, we appreciate your review and very much value your continued loyalty.

Posted 3 years ago

“A pleasure, no forceful sale pressures, all questions answered honestly. A happy place to deal with.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Charlie, Good to hear from you and thanks very much for your feedback. It's great to know how pleased you were with the service that you received from Matt at our Ashton dealership and we'll be sure to share your comments. Thanks again Charlie for your review and we look forward to you taking delivery of your Citroen C4.

Posted 3 years ago

“Completed 96000 service and advisoty, remedial work from previous week's MOT all in the one day.”

Helpful Report

Posted 3 years ago

Hi Christopher, Thank you for leaving us a 5 star review. It's great to know you were happy with the service that you received from us. Thanks again, we really appreciate your support.

Posted 3 years ago

“Thanks for your usual friendly top quality service .Repair completed on time at the price quoted .”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Tony, Many thanks for your review. It's great to know that once again you were happy with the service that you received from the team at our Bradford dealership. We appreciate your feedback Tony and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Fast, Friendly and quality service. Thanks to the staff at Colin Appleyard Ashton under Lyne.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Nick, Thanks very much for your review. It's great to know how pleased you were with the service that you received from the team at our Ashton dealership and we'll be sure to share your comments. Thanks again Nick, we appreciate your support and look forward to providing you with the same great service in the future.

Posted 3 years ago

“As usual friendly and helpful service from all concerned. Nothing to find fault with.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Alan, Thank you for taking the time to leave us a review. It's great to know that once again you were happy with the service that you received from Barrie and the team at our Ashton dealership. Thanks again Alan, we really appreciate your feedback and very much value your continued loyalty.

Posted 3 years ago

“No pressure, happy to let me have an unaccompanied test drive. Handover was smooth and reasonably quick. The car itself has surprised me by being quite nippy enough and well-equipped. I've been a customer for 10 years for servicing, and the good experience of that has carried on with this purchase”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Ian, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you are with your Suzuki Baleno and also the service that you received from Michael and the team at our Ashton dealership. We appreciate your feedback Ian and would like to take this opportunity to thank you for choosing Colin Appleyard to supply your new car, we value your continued loyalty.

Posted 3 years ago

“Excellent service and always very helpful.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Thank you for your feedback. It's great to know that once again you were happy with the service that you received from us.

Posted 3 years ago

“The staff were friendly and helpful. They answered all of my questions, easily giving me exactly the information I wanted. They did not pressure me with sales talk and throughout the process allowed me to make decisions based on my needs and in my own time. I enjoyed the process of buying a car and also the support and guidance I received. I feel able to 'phone them at any time should I need to and I happily recommend them to other customers as an honest and relaible company.”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Hi Janet, Good to hear from you and thanks very much for taking the time to share your thoughts with us. We're really pleased to hear how happy you were with the service that you received from Steve and the team here at Keighley. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks once again Janet, we appreciate your support and we look forward to you taking delivery of your New Suzuki Ignis 4x4 towards the end of the year. In the meantime, any questions please feel free to contact us on 01535 606321 opt 1.

Posted 3 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews