D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booked the car in with no fuss. Was sent a video of the car being serviced which was great. Picked the car up and was happy with the price and even got a valet. Well done to all Thankyou”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Mark, Many thanks for taking the time to send us your feedback. We're really pleased to hear how happy you are with the all round service that you received from Barrie and the team at our Ashton dealership. As a family run business we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We appreciate your feedback Mark and would like to take this opportunity to thank you for choosing Colin Appleyard to service your Suzuki Swift.

Posted 3 years ago

“From the moment I fell in love with my used PINK Kia Picanto on the website of Colin Appleyard Keighley the experience of buying it was a delight. Following my initial 'phone call, the car was driven to me from Keighley to Huddersfield (an hour away) the same day so that I was able to test drive on familiar roads. Liam answered any queries I had on the spot or with 'phone calls and e-mails during the following week and then drove the car to me with a car following to take him back. With him was all the necessary paperwork. All I did was arrange insurance and payment and make us a cup of coffee on the day while we went through the details. I was informed of the advantages of any extras and their cost - warranty extension, service agreement, GAP insurance (the only one I bought) but was not overly pressured to buy. The car is mine and I love it. I am 74 years old and this was my first car change in 17 years - I was very nervous but all the help I received was wonderful. Can I award 10 stars?”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Hi Susan, Good to hear from you and thanks very much for taking the time to leave a 5 star review. It's great to hear how pleased you are with your Kia Picanto and also the service that you received from Liam, we'll be sure to share your kind words, they mean a lot. We appreciate your feedback Susan and would like to take this opportunity to thank you for choosing Colin Appleyard to supply your new car. Happy motoring and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Annual service collect and deliver. Carried out without fuss and with friendliness, politeness and efficiency. Excellent service.”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Dennis, Thanks very much for taking the time to share your thoughts with us. It's great to hear you received excellent service from the team at our Bradford dealership and we'll be sure to share your kind words, they mean a lot. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Dennis, we appreciate your support and look forward to providing you with the same great service in the future.

Posted 3 years ago

“Customer service is faultless both in sales and service. Appleyards are keen to please all their customers and nothing seems to much trouble.”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Ian, Good to hear from you and thanks very much for the glowing review. It's great to know how pleased you were with the all round service that you received from the team at our Bradford dealership and we'll be sure to share your kind words, they mean a lot. We really appreciate your feedback Ian and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“brilliant customer service from start to finish . we took a chance and purchased the car without seeing it , as we live over 2 hours away and the car exceeded our expectations . thanks to everyone for your help :)”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Dave, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. We're really pleased to hear that the distance sale of your Vauxhall Corsa has exceeded all expectations and that you were happy with the service you received from Michael and the team at our Ashton dealership. We appreciate your feedback Dave and would like to take this opportunity to thank you for choosing Colin Appleyard.

Posted 3 years ago

“Excellent service. Very friendly people. Great experience from first enquiry to collecting the car. Would highly recommend this company for personal service.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Tom, It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Tom and would like to take this opportunity to thank you for choosing Colin Appleyard to supply your Suzuki Vitara. Thanks again, we appreciate your support.

Posted 3 years ago

“First class as always. Staff could not be more helpful and polite.”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Kevin, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you continue to experience this. Thanks again Kevin, we appreciate your support and very much value your continued loyalty.

Posted 3 years ago

“Purchased a 70 plate Qashqai, and have been delighted with the service & efficiency from the Keighley site. From initial visit & meeting with Craig in sales, the subsequent test drive & then purchasing the car, everything was well organised & the company values upheld. I did have a breakdown with the car immediately following collection, which turned out to be a computer issue, however the support from Paddy & his team in service was superb in getting me back up & running. Communication was first class, keeping me informed of the progress of the fix, and subsequently handing the car back to me following the repair. 5 star review for 5 star service.”

Helpful Report

(Keighley Nissan) - Posted 3 years ago

Hi Terry, Good to hear from you and thanks very much for taking the time to share your thoughts with us. We're so pleased to know how happy you were with the service that you received from Paddy and the team following on from the initial issue that you experienced with your Nissan Qashqai and we'll be sure to share your kind comments. Thanks again Terry for your review, we really appreciate your support and wish you many miles of safe and enjoyable motoring in your new car.

Posted 3 years ago

“Matt in service was friendly helpful and professional making the whole service of the vehicle very simple indeed”

Helpful Report

(Huddersfield) - Posted 3 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 3 years ago

“All the staff I dealt with from front line , to Mechanic to the person who cleaned car after my car MOT are polite and friendly and a credit to to.company”

Helpful Report

Posted 3 years ago

Thanks very much for taking the time to share your thoughts with us. We're really pleased to know how satisfied you were with the service that you received from us.

Posted 3 years ago

“You high standards of service and professional, friendly staff have been consistent for many years . It’s why I am such a loyal customer . Thank you”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Mrs Hillman, It's great to hear from you and thanks very much for sharing your thoughts with us. We're really pleased to know that once again you were happy with the service you received from Barrie and the team at our Ashton dealership, we'll be sure to share your kind words, they mean a lot. Thanks again Mrs Hillman, we appreciate your support and very much value your continued loyalty.

Posted 3 years ago

“All done well. Polite and friendly staff. Thank you.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Bernadette, Good to hear back from you and thank you for your review. It's great to know that the team at our Ashton dealership were polite and friendly. Thanks again Bernadette, we appreciate your support and look forward to providing you with the same great service on your next visit.

Posted 3 years ago

“It was great having my mobility car picked up and dropped back off after it's service”

Helpful Report

Posted 3 years ago

Hi Carol, Thank you for your feedback. We really pleased to know that you were happy with the service you received from us. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 3 years ago

“Great service from them. Literally broke down outside the garage on my way to work, they managed to look at my car that afternoon and diagnosed the fault. Needed parts but they wouldn't arrive until the next day so they even lent me a courtesy car over night. Dealt with Barry in service, would definitely recommend them and I will be using them again.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Peter, Good to hear from you and thanks very much for your review. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Peter and look forward to being of service to you again in the future.

Posted 3 years ago

“Polite efficient staff. All work completed in good time. Car returned shiny clean.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Rob, Thanks very much for your review. We're really pleased to know that you were happy with the all round service you received from us. Thanks again Rob, we appreciate your feedback and look forward to providing you with the same great service on your next visit.

Posted 3 years ago

“Friendly professional service.”

Helpful Report

Posted 3 years ago

Many thanks for your review. We're glad you had a 5 star experience.

Posted 3 years ago

“Reasonable price, quick turnaround and car washed too. The previous customer didn't return the courtesy car in time but they found me another very quickly.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Suziku, Thanks very much for your 5 star review. We really appreciate your support and it's great to know that you were happy with the service you received from Angela and the team. Thanks again.

Posted 3 years ago

“As usual Colin Appleyatd were very efficient . Barry in the service department was his usual efficient self, nothing too much trouble to help the customer. Curtesy car was ready when i called in to have my Outback serviced. Thanks also to the Technicians who serviced my car, it runs like new, not that there was anything wrong with my car when it went in for it's service.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Michael, Good to hear from you and thank you for sharing your thoughts with us. We really appreciate your feedback and it's great to know that once again you were happy with the service that you received from Barrie and the team, we'll be sure to share your comments. Thanks again Michael.

Posted 3 years ago

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Posted 3 years ago

“As friendly & helpful as usual. Late instructions to isolate required a pick up & delivery. Former not possible but car not required so took it in the day before - went above & beyond to arrange return delivery at the end however. Glad that easing of restrictions have meant valeting is back - apologies to the employee concerned as having only got home from a month away the car was rather less than pristine. Now sparkling inside & out - thank you!”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Alan, Many thanks for taking the time to share your thoughts with us and it's great to hear that once again you were happy with the all round service you received from us. We appreciate your feedback John and look forward to providing you with the same great service in the future.

Posted 3 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews