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D. M. Keith (Colin Appleyard) Limited Reviews

4.8 Rating 4,178 Reviews
95 %
of reviewers recommend D. M. Keith (Colin Appleyard) Limited
4.8
Based on 4,178 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read D. M. Keith (Colin Appleyard) Limited Reviews
Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025
Kate Marcus
D. M. Keith (Colin Appleyard) Limited 5 star review on 18th August 2024
Shirley
D. M. Keith (Colin Appleyard) Limited 5 star review on 6th June 2024
James Ian McFarlane
D. M. Keith (Colin Appleyard) Limited 5 star review on 30th March 2024
Gabriella Feather
D. M. Keith (Colin Appleyard) Limited 5 star review on 8th March 2024
Janet
D. M. Keith (Colin Appleyard) Limited 5 star review on 1st March 2024
J&S Verrall
D. M. Keith (Colin Appleyard) Limited 5 star review on 13th February 2024
Dean Grindle
83
Anonymous
Anonymous  // 01/01/2019
Excellent customer service as usual. Staff very polite and helpful. Given the feeling of being well looked after.
Helpful Report
(Huddersfield) - Posted 4 years ago
Thanks very much Helen for the great review. We're really pleased to hear that once again you received excellent customer service and felt very well looked after. As a company we pride ourselves on providing great customer service and it's nice to hear you continue to experience this. Thanks again Helen, we value your support.
Posted 4 years ago
They collected and returned the car. I could watch the video of the under car check. The usual clean was welcome! The engineer noticed a setting on the radio I had missed and advised me about that. All in all: efficient, helpful and friendly.
Helpful Report
(Bradford) - Posted 4 years ago
Thanks very much Rod for taking the time to leave us a 5 star review. It's great to receive feedback from you regarding your experience with Jason and the team at our Bradford dealership and we will forward your kind words on. Thanks again Rod for your review, we really appreciate your support.
Posted 4 years ago
Excellent service, Matt was very helpful nothing too much trouble he even delivered my car for me.
Helpful Report
(Bradford) - Posted 4 years ago
Thanks Pam for your review. We're really pleased to hear you received excellent service from Matt at our Bradford dealership and we very much hope you enjoy your Suzuki Ignis. Thanks again for your review Pam, we appreciate your support and look forward to being of service to you again in the future.
Posted 4 years ago
Excellent work completed by the service department on our Suzuki Jimmy. The service was completed very promptly, and the vehicle returned clean and tidy. Well done
Helpful Report
(Keighley Suzuki) - Posted 4 years ago
Hi Roy, Thanks for taking the time to leave a review. We're really pleased to hear how satisfied you were with the service that you received from Chris and the team and we will forward your kind words on. Thanks again Roy for your review and we'll look forward to providing you with the same great service in the future.
Posted 4 years ago
Excellent service. The car buying process was extremely straight forward. Steve confirmed everything via phone and e-mail ready for us to 'click and collect'. On collection the team were well organised and handover process was really straight forward.
Helpful Report
(Huddersfield) - Posted 4 years ago
Hi, Good to hear back from you and thanks very much for the 5 star review. It's great to receive feedback from you regarding your experience with Steve and the team at our Huddersfield dealership and we will forward your comments on. Thanks again for your review, we really appreciate it and wish you many miles of safe and enjoyable motoring in your Suzuki Vitara.
Posted 4 years ago
They were very efficient and friendly
Helpful Report
Posted 4 years ago
Hi Ian, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.
Posted 4 years ago
Sterling service. No charge for labour on changing 2 bulbs. Prompt and professional.
Helpful Report
(Huddersfield) - Posted 4 years ago
Hi Tina, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again for your feedback, we really appreciate your support.
Posted 4 years ago
Excellent service and value for money This is a dealership which looks after it's customers.
Helpful Report
(Ashton-under-Lyne) - Posted 4 years ago
Hi David, Thank you very much for leaving a 5 star review. It's fantastic to hear you received excellent service from Barrie and the team at our Ashton dealership and we will be sure to share your kind words. Thanks again David, we appreciate your support and look forward to providing you with the same great service in the future.
Posted 4 years ago
Great communication from them......kept me informed as to when my car will be ready for collection. Even though my car needed a couple of new tyres, I was still happy with the end cost.
Helpful Report
(Ashton-under-Lyne) - Posted 4 years ago
Hi, Many thanks for your review. It's great for us to hear how pleased you were with the service that you received from Barrie and the team. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again for your review, we appreciate your support
Posted 4 years ago
We've been looking for a new car but were getting fed up of pushy salespeople. We looked online at colin Appleyard and had a look around the cars when it was closed at the weekend. We picked out 2 and contacted them for a viewing. Matthew was great. Never gave us the hard sell just told us what we wanted to know . He was very helpful. So we bought the one we liked. It took only a few days before we could collect. Very happy with our vitara. And service .
Helpful Report
(Ashton-under-Lyne) - Posted 4 years ago
Hi, Thank you for taking the time to leave us a 5 star review. We’re really pleased to hear how happy you are with your Suzuki Vitara and also the the service that you received from Matthew. We wish you many miles of safe and enjoyable motoring and thanks again for your review, we appreciate your support.
Posted 4 years ago
Jason and Phil were helpful and very polite took my swift for a service everything all ok and got a lovely clean car back
Helpful Report
(Bradford) - Posted 4 years ago
Hi Cathy, We're very pleased to hear how satisfied you were with the service that you received from Jason and Phil at our Bradford dealership and we will forward your kind words on. Thanks again Cathy and we look forward to providing you with the same great service in the future.
Posted 4 years ago
Matt was first class, from start to finish arranged finance quotes on multiple vehicles and made sure everything was ready for delivery. Highly recommended 👍🏽
Helpful Report
(Bradford) - Posted 4 years ago
Hi Ollie, Thanks very much for the glowing review. It's great to hear how pleased you were with the service that you received from Matt at our Bradford dealership and we will forward your comments on. Thanks again Ollie for your review, we wish you many miles of safe and enjoyable motoring in your Suzuki Swift and look forward to providing you with the same great service in the future.
Posted 4 years ago
From my initial enquiry to delivery of our pre registered Vitara we were 100% satisfied . Matt was extremely knowledgeable on the Suzuki Vitara and able to help and answer any questions asked . The part ex was a Mazda 6 that he was able to value without seeing . We are from the bradford area but live in Scarborough .Matt was able to arrange free delivery to our home . We would also like to thank Eric the delivery driver for his part in making the delivery as safe as possible in these difficult times .Gloves and mask worn throughout.
Helpful Report
(Bradford) - Posted 4 years ago
Hi Chris and Jean, Thanks very much for your review. It's fantastic to received feedback from you regarding your experience with Matthew, Eric and the team at our Bradford dealership, we will certainly forward your comments on. We hope you enjoy many miles of safe and happy motoring in your Suzuki Vitara and thank you for choosing Colin Appleyard.
Posted 4 years ago
Once again Karl was a gentleman. This is the forth suzuki we've had from you, and no problems, thank you. Ann
Helpful Report
(Huddersfield) - Posted 4 years ago
Hi, Ann, Good to hear back from you and thanks very much for your feedback. It's great to know all is good with your New Suzuki Swift and we're very pleased to hear how well Karl looked after you. Thanks again Ann for your review, we really appreciate your support and very much value your continued loyalty.
Posted 4 years ago
My vehicle was booked in at a time and date that was of my choice with no problems. Serviced as part of a service plan, no issues.
Helpful Report
(Ashton-under-Lyne) - Posted 4 years ago
Hi Keith, Good to hear back from you and thanks very much for your review. It's great to everything went well with the servicing on your Suzuki Vitara and we'll look forward to seeing you again in the future.
Posted 4 years ago
MIkey Hannon has sold me my 4th Motorcycle and as with the 1st Motorcyle, nothing is too much trouble for this young man. All Covid protocols were observed and again, i am a very happy customer and i will return again.
Helpful Report
Posted 4 years ago
Hi Mr Ramsay, Thanks very much for taking the time to send us your feedback. We're really pleased to hear that you received excellent service from Mikey at our Motorcycle branch and we will forward your kind words on. We wish you well with your Suzuki DL 1050 and thanks for once again choosing Colin Appleyard, we appreciate your support and very much value your continued loyalty.
Posted 4 years ago
Service and MOT on my Subaru. Excellent and friendly service as usual. The pick-up and drop-off service is especially appreciated, as well as the video underbody checks.
Helpful Report
(Ashton-under-Lyne) - Posted 4 years ago
Hi Steve, Good to hear from you and thanks very much for your review. We're really pleased to hear that you received excellent and friendly service from Barrie and the team at our Ashton Showroom and we will forward your kind words on. Thanks again Steve for your review, we really appreciate your support.
Posted 4 years ago
Service & MOT yesterday. Very happy with everything. Main dealer Service at reasonable price. Would recommend
Helpful Report
(Huddersfield) - Posted 4 years ago
Hi Paul, Thanks very much for the 5 star review. It's great to hear how pleased you were with the service that you received from the team at our Huddersfield dealership. Thanks again for your feedback Paul, we really appreciate it.
Posted 4 years ago
Annual service and Mot. Everyone professional, helpful and friendly. Very happy customer. Covid safety very good.
Helpful Report
(Ashton-under-Lyne) - Posted 4 years ago
Hi Lynette, Many thanks for taking the time to share your thoughts with us. We're very pleased to hear how satisfied you were with the service that you received from Angela and the team at our Ashton dealership and we look forward to providing you with the same great service in the future.
Posted 4 years ago
Very good company to deal with indeed. We have now bought 3 cars from Colin Appleyard, and having experienced atrocious service from other companies, have no intention of going anywhere else. All staff are welcoming, helpful and friendly. They call you back when they say they will, and all work is undertaken when scheduled with no messing about. Just what you want. Service team have also been great to work with, fixing a defect free of charge and also providing me with a new parcel shelf free of charge, after I realised mine was damaged shortly after collecting the car. All in all, brilliant company and a great example of how it can be done.
D. M. Keith (Colin Appleyard) Limited 5 star review on 18th March 2021
Helpful Report
(Huddersfield) - Posted 4 years ago
Hi Ali, Good to hear back from you and many thanks for the glowing review. It's fantastic to receive your feedback regarding your experience with the team at Colin Appleyard Huddersfield and we'll be sure to forward your comments on. Cars outstanding Ali and we wish you many miles of safe and enjoyable motoring in your Suzuki Swift. All the best and we look forward to providing you with the same great service in the future.
Posted 4 years ago
D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews