D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took my car in at short notice to be checked for a slow puncture. Fault found and repaired, service friendly and efficient as usual.”

Helpful Report

(Bradford) - Posted 4 years ago

Hi Pat, Good to hear back from you and thanks very much for your review. We're really pleased to hear that once again you were happy with the service that you received from Dan and the team at our Bradford dealership. All the best Pat and we look forward to seeing you again in the future.

Posted 4 years ago

“Took my car in at short notice to be checked for a slow puncture. Fault found and repaired, service friendly and efficient as usual.”

Helpful Report

(Bradford) - Posted 4 years ago

Posted 4 years ago

“Great customer service, they collected my vehicle and within the hour I received a video inspection report,all very efficient the vehicle was returned with the relevant paperwork and service book stamped and as a bonus it even had a wash. Thank you all at Colin Appleford top service.”

Helpful Report

Posted 4 years ago

Hi David, Many thanks for taking the time to leave us a review. We do pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again David, we appreciate your support and look forward to providing you with the same great service in the future.

Posted 4 years ago

“Matt service dept sorted out my issues he was brill”

Helpful Report

(Huddersfield) - Posted 4 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 4 years ago

“Vitara was picked up, serviced and returned at a competative price! Excellent service!”

Helpful Report

(Bradford) - Posted 4 years ago

Hi Mark, Good to hear back from you and thanks very much for your review. We're glad you had a 5 star experience.

Posted 4 years ago

“Always enjoy friendly helpful staff and the efficient service. The service plan ensures value for money. I renewed my plan on this visit but a little disappointed to find the wash &vac facility is no longer included.”

Helpful Report

Posted 4 years ago

Hi Alan, Thanks very much for your feedback. We're really pleased to hear how satisfied you continue to be with the service that you receive from the team at our Ashton dealership. In relation to the service plan, we do from time to time review the products and service's that we provide and the decision was made to remove the monthly complimentary wash and vacuum from the service plan. Thanks again for your feedback Alan, we appreciate your support.

Posted 4 years ago

“Absolutely excellent customer service from start to finish! Michael Wright was extremely friendly, encouraging and not at all pushy when it came to me purchasing my car and part-exing my old Swift. He listened to everything I said and answered all of my questions. Every need was catered for, he talked me through the process, showed me how to use the car and it’s gadgets, even sorted out the retention of my private plate and getting the plates put on the new car and the tax that was owed on my old car. The whole team who I met with were all friendly and polite, everybody offered to do extra than necessary and I felt like my time was important to them. Massive THANKYOU to everyone at Ashton- Under-Lyne! :-)”

D. M. Keith (Colin Appleyard) Limited 5 star review on 3rd June 2021

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi Jenny, WOW - Great photo's. Good to hear back from you and thanks very much for the glowing review. We're very pleased to hear how happy you were with the service that you received from Michael and the team at our Ashton dealership and we'll be sure to share your kind words, they mean a lot. Thanks again Jenny, we wish you many miles of safe and enjoyable motoring in your Suzuki Swift and very much look forward to providing you with the same great service in the future.

Posted 4 years ago

“Originally ordered a Transit from Ford. Appalling customer service from Ford main dealer, came across our Navara at Appleyards by chance, so glad I did. Brilliant from the first to last , canceled Ford with glee. Now buying from Appleyards, forever!!”

Helpful Report

(Keighley Nissan) - Posted 4 years ago

Hi Linus, Thanks very much for the glowing review. It's great for us to hear how pleased you were with the service that you received from Ashley and the team at our Nissan dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Linus, we really appreciate your support and wish you all the very best with your New Nissan Navara.

Posted 4 years ago

“the sales man mathew butterfield great service with our new car he is great to deal with”

Helpful Report

(Keighley Suzuki) - Posted 4 years ago

Hi Kenneth, Good to hear back from you and thanks very much for sharing your thoughts with us. It's great to hear how pleased you were with the service that you received from Matthew and we'll be sure to forward your kind words on, they mean a lot. We wish you many miles of safe and enjoyable motoring in your New Suzuki Swift and thanks for once again choosing Colin Appleyard, we value your loyalty.

Posted 4 years ago

“Car in for service they found a puncture in nearside front did a repair for free what more can you ask top class”

Helpful Report

(Bradford) - Posted 4 years ago

Hi Jim, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Jim, we appreciate your support.

Posted 4 years ago

“My late husband and I have dealt with Matthew for many years and now that I have to buy cars on my own I know that I can trust him implicitly to get me into the vehicle that I really love. He us a credit to Colin Appleyard”

Helpful Report

(Keighley Suzuki) - Posted 4 years ago

Hi Mary, Good to hear back from you and many thanks for the glowing review. We're so pleased to hear that once again Matthew was on hand and able to share his knowledge with you, ensuring the choice was right. We wish you all the very best with your New Suzuki Vitara Mary and thank you for once again choosing Matthew and the team here at Colin Appleyard Keighley.

Posted 4 years ago

“Brilliant to deal with and hastle free. I would highly recommend. I would personally like to thank Ashley who looked after me”

Helpful Report

(Keighley Nissan) - Posted 4 years ago

Hi Louise, Good to hear back from you and thanks very much for your review. It's great to hear how pleased you were with the service that you received from Ashley and we'll be sure to share your comments, they mean a lot. Thanks again Louise, we appreciate your support and very much hope you enjoy your New Nissan Juke.

Posted 4 years ago

“Excellent service &mot carrried out at Colin Appleyard Ashton always friendly and efficient.”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi James, Thanks very much for your review. It's great to hear that once again Barrie and the team provided you with a 5 star service. Thanks again James, we appreciate your support and look forward to providing you with the same great service in the future.

Posted 4 years ago

“My wife bought a car from Colin Appleyard earlier this year. We were so happy with the service that I decided that I would change mine. I was looked after extremely well by Dean and also Matt who sold the first car to my wife. We were treated very well and under no pressure unlike some dealers in the past. I eventually decided against changing for the time being but I will be making Colin Appleyard my first port of call when I do change in the future. Good old fashioned service and excellent communication.”

Helpful Report

(Bradford) - Posted 4 years ago

Hi Dave, Thank you for taking the time to send us your feedback. As a family run business we do pride ourselves on the levels of service we provide and it's great to hear that you and Mrs Frost have both experienced this. Thanks again Dave for your review, hope all is good with the Suzuki Swift and we'll look forward to being of service to you again in the future.

Posted 4 years ago

“Regarding my recent car purchase from Colin Appleyards, Ashton, I was very satisfied with the way the sale was conducted. I'm very happy with my car. And l have every confidence in the after sales/service as I have been a customer for .any years.”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi, Good to hear back from you and thanks very much for sharing your thoughts with us. It's great for us to know how pleased you are with your New Suzuki Vitara and also the service that you received from Matt and the team. Thanks once again, we appreciate your support and very much value your continued loyalty.

Posted 4 years ago

“Car was collected on time from my home for a service and MOT. Even sent a video of the vehicle being checked. Returned in the afternoon washed and tidy. Very happy with everything.”

Helpful Report

(Huddersfield) - Posted 4 years ago

Hi Janet, Thanks very much for your review. We're glad Matt and the team provided you with a 5 star service.

Posted 4 years ago

“Great service, helpful and courteous staaf”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 4 years ago

“I called in to have a rear bulb replaced - no appointment. It was seen to immediately. I appreciated the hot chocolate drink in the waiting room. Funny thing is that I only found out when another motorist pointed it out at the traffic lights at the bottom of Chapel Hill only 200 yards from your entrance.”

Helpful Report

(Huddersfield) - Posted 4 years ago

Thanks very much for taking the time to share your thoughts with us. We're really pleased to hear how well Matt and the team at our Huddersfield dealership looked after you and we'll be sure to share your comments. Thanks once again and we look forward to providing you with the same great service in the future. Glad you enjoyed your Hot Chocolate.

Posted 4 years ago

“Car purchased over the phone. Everything explained and sorted out very clearly and professionally by Michael. Delivered to my house on day and time of my convenience. Price of car and part exchange all good so very pleased with everything. Cheers guys!”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi Ron, Good to hear from you and many thanks for your review. It's great for us to know how well Michael and the team looked after you and that all went well with the delivery of your New Suzuki Vitara. Thanks again Ron, we appreciate your feedback and wish you many miles of safe and enjoyable motoring in your new car.

Posted 4 years ago

“Courteousness and efficiency are the norm for the service department well done Dan and team.”

Helpful Report

(Bradford) - Posted 4 years ago

Hi John, Good to hear back from you and many thanks for your review. It's great to hear that once again you were happy with the service that you received from Dan and the team and we'll be sure to share your comments. Thanks again John and we look forward to providing you with the same great service on your next visit.

Posted 4 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews