Collect+ Reviews

Name: Collect+
Rating: 1.11

1.1 Rating 98 Reviews

2 %

of reviewers recommend Collect+

Company Reviews

Questions

Metrics

1.1

Based on 98 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 17%
Accurate And Undamaged Orders	Greater than 44%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent a collect plus parcel with yodel for my grandson’s birthday on a Friday- arrived at collection shop Monday and then the problems started!!!! Would not give parcel to my daughter as tracking number not working!!! I contacted yodel and they informed me it was incorrectly scanned as delivered and to try again and if they wouldn’t part with package gave me a tel no to call. My daughter went back to shop and again was refused parcel - she insisted they rang phone no. and yodel insisted they hand over parcel. NOT ALWAYS THE COURIER AT FAULT JUST INCOMPETENT STAFF AT DROP OFF/ COLLECT SHOPS. Well done yodel - shame on you J & G NEWS FOOD & WINE”

Helpful Report

Posted 2 years ago

“Bit puzzled by the plethora of 1-star reviews as my experience with them so far has been very good, and their Trustpilot rating is 4.6. HOWEVER, it now appears 'Collect +' is now merely a trading name for the collection points with parcels being sent via Yodel, Parcel2Go, DHL and Fedex - this follows the takeover of C+ by Paypoint in 2020.”

Helpful Report

Posted 3 years ago

Collect+ is rated 1.1 based on 98 reviews