Coloured Contacts Reviews

Name: Coloured Contacts
Rating: 3.69

3.7 Rating 1,618 Reviews

64 %

of reviewers recommend Coloured Contacts

3.7

Based on 1,618 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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(+44) 020 7971 7256

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"\r\nThis was my first purchase through this company. I bought the Blue Shiva (90 day), White Out (90 day), and Red Angelic Vampire (90 day). I bought them several months ago, but wanted to wait til I went a full 90 days through at least one pair before giving my feedback since that\u2019s what they\u2019re rated for.\r\n\r\nBlue Shiva was the first pair I planned to try. Very first contact I opened was torn. Actually, it looked more like a puncture hole in it. Either way, this pair was trash and unwearable, right out of the pacakge. So already I was disappointed. I did buy these lenses at a 3 for 2 pricing, so technically one pair was free. But still was upsetting expecting to have three usable pairs, and only getting 2. Especially when the damaged pair was the design I was looking forward to wearing the most. \r\n\r\nNext, I tried the White Out. This is the pair I got the full 90 days out of. They were intact, comfortable, and easy to adjust to. I typically use a cleaning solution on my lenses, and I noticed these contacts absorb that solution more so than most other contacts. So if you use a special cleaning solution that would burn your eyes, make sure you soak these for about an hour in regular solution before cleaning off and putting them in or your eyes will dry out and burn. I don\u2019t normally have to soak them that long for other lenses. These I did. Otherwise these lenses were AWESOME. I really have zero complaints with these.\r\n\r\nI then moved on to the Red Angelic Vampire lenses. I was very disappointed in their appearance. The red portion is transparent and these lenses would probably look good with light colored eyes. I have dark green eyes which made these lenses look a reddish brown, but more brown than anything, unless under certain lighting conditions. But they definitely didn\u2019t stand out.\r\n\r\nThe company reached out due to my torn Shiva lens and disappointment with the red lenses. They shipped me a replacement for my Shiva lenses and also offered to replace the pair I was disappointed with by choosing a different style. I have worn they Shiva ones now that they\u2019ve been replaced. Coolest lenses ever! I mean, the white ones are sick, but these are wicked cool too. Very bright blue. I wish the white portions in it stood out a little more, but that\u2019s just me being overly picky. These lenses are awesome, a solid 9.5\/10 for the Shivas. \r\n\r\nThe Red pair was replaced with a White Manson pair that I have not yet tried. But these lenses look solid white similar to the White Out lenses, and I am expecting a similar result.\r\n\r\nOverall, I may have had a rocky start with my order given the torn lens, and my initial disappointment with the Red Angelic. However this company really stepped up and made things perfect. I gave 5 stars, but I\u2019d give more for how they handled everything if I could. Top notch! I am definitely recommending this company to all my friends, and everyone that asks about my eyes, which seems to be a lot. Thanks Coloured Contacts!"

Coloured Contacts 5 star review on 15th February 2022

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Horrible! Didn’t even last an hour. One of the contact ripped...”

Helpful Report

Posted 5 years ago

Hello, We are sorry to hear you have experienced an issue with our contact lenses. We invite you to provide more information to our Customer Services team at info@colouredcontacts.com Coloured Contacts

Posted 5 years ago

“One of the Contacts was bent and wouldn’t flip back over properly so wouldn’t go in the eye properly and made my eye very sore and blood shot so I had to throw them away. Very disappointed”

Helpful Report

Posted 5 years ago

Hello, We are so very sorry to hear you have experienced an issue with our contact lenses. Please be assured we take complaints regarding the eye health of our customers extremely seriously and thoroughly investigate all matters brought to our attention. For future reference, if for any reason you believe the contact lenses you receive are damaged in any way we advise NOT to attempt to insert them and to contact our Customer Services team, providing images of the damaged lenses. Coloured Contacts

Posted 5 years ago

“I order then natural green contacts for my brown eyes. They had pictures of black models wearing the contacts and they looked so vibrant. When I got mine, it didn't even change my eye color I was so so disappointed. :( will not order from here again.”

Helpful Report

Posted 5 years ago

Hi there, Thank you for taking the time to leave us a review. We are sorry to hear you are not satisfied with your lenses. It looks like the product you ordered is from our Enhancing range. As described on our website 'Enhancing lenses are designed to blend with your natural eye colour rather than covering it. A larger transparent section leaves your natural colour visible with lens colours adding to your iris shade.' If you are looking for more noticeable coverage we recommend choosing lenses from our vibrant range - https://www.colouredcontacts.com/gb/376-vibrant-contact-lenses Kind regards Coloured Contacts

Posted 5 years ago

“Couldn’t get them in my eye”

Helpful Report

Posted 5 years ago

Hello, Thank you for taking the time to leave us a review. We are sorry to hear you had difficulty inserting the lenses. For tips on inserting contact lenses, please see our care guide - https://www.colouredcontacts.com/gb/blog/71_handling-contact-lenses Coloured Contacts

Posted 5 years ago

“They literally were the most painful contacts I have every worn. I couldn't see because of how badly it burned to have them in my eyes.”

Helpful Report

Posted 5 years ago

Dear Customer, We're sorry to hear that you had issues with your lenses. If you have any issues please always feel free to email info@colouredcontacts.com to speak to a member of our customer services team. We're sorry to say that our customer services team did not have any correspondence with yourself regarding your experience. We would recommend visiting our care guides for information on storing and preparing your contact lenses: https://www.colouredcontacts.com/en/care-guides Kind regards, Customer Services

Posted 5 years ago

“The speed of verification was great since I couldn’t find my contact prescription provider in the list and I needed them for Halloween. However, once I put the contacts in, my eyes hardly looked like the default stock pictures for the product. Not even any of the sample images from people who have their IG photos uploaded. Those all could be spruced up anyways so who knows how legit they are. I have dark brown eyes that are like most people with dark eyes, and I got the mystic light gray 2 tone, and hazel natural blend lenses. You could barely tell I head them in. Plus they irritated both of my eyes every time I blinked. I got prescription ones, so I’m not sure if it was to little of a base curve that made my eye lids constantly rub against them, or if they’re just manufactured with a slight edge of sorts. I have regular eye contacts and they fit me fine so I know it has to do with the fit/design of these in particular. Needless to say, I spent money on two sets of contacts that I can’t even wear, nor do they change my eye color at all... #bust”

Helpful Report

Posted 5 years ago

Hi there, We are sorry to hear you were not happy with your lenses. The measurement for each lens is included in the product information to help you find the size you need, as recommended by your optometrist. Sometimes the irritation can be caused if the lens is inside out or the way in which it was prepared. For more information please see our care guides - https://www.colouredcontacts.com/gb/care-guides The Mystic Light Grey 2 Tone and Hazel Blend Lenses are part of our enhancing range. As stated on the products, our enhancing lenses are designed to blend with your natural eye colour rather than cover it. If you are looking for better coverage we recommend our Vibrant Contact Lenses range. Kind regards, Coloured Contacts

Posted 5 years ago

“They were super uncomfortable so I couldn’t even wear them and my friend that did wear them got cornea damage.”

Helpful Report

Posted 5 years ago

Hello, We are so very sorry to hear you have experienced an issue with our contact lenses. Please be assured we take complaints regarding the eye health of our customers extremely seriously and thoroughly investigate all matters brought to our attention. We invite you to provide more information to our Customer services team at info@colouredcontacts.com Coloured Contacts

Posted 5 years ago

“The contacts arrived quickly which was great. As soon as I put them in, I felt as though if I looked to my left or right it was blocked like half my vision was taken alway. I had to take them out straight away and unfortunately won’t be wearing again. Disappointed as I had purchased the 30 day ones”

Helpful Report

Posted 5 years ago

Hi there, Thank you for taking the time to leave us a review. The block colour of the contact lenses design means that some people experience 'tunnel vision' while wearing coloured lenses. Coloured Contacts

Posted 5 years ago

“I was very disappointed with my purchase. They were not at all the color I chose. They were suppose to be a light gray and green but that made my eyes look dark and big. Also they were very itchy. Only wore once.”

Helpful Report

Posted 5 years ago

“The contacts were very difficult to put in. The color wasn’t even that great, couldn’t tell that I had them in. I wore them for about 30 minutes until I took them out and and threw them in the trash. They hurt so much I couldn’t take it. My eyes swelled up and burned. I want my money back! I will NEVER EVER use this company ever again.”

Helpful Report

Posted 5 years ago

Hi Chris, We're sorry to hear that you had issues with your lenses. If you have any issues please always feel free to email info@colouredcontacts.com to speak to a member of our customer services team. We're sorry to say that our customer services team did not have any correspondence with yourself regarding your experience. In the future we would recommend visiting our care guides for information on storing and preparing your contact lenses: https://www.colouredcontacts.com/en/care-guides Kind regards, Customer Services

Posted 5 years ago

“If I could give a zero I would. I received my contacts in a respectful timeframe. However after following the procedure to prepare to wear, when initially putting them in my eyes, they ripped. When I contacted the company, they said I did. Something wrong and refused to refund my money. The trickery of word play because I did not copy and paste their care instructions allowed them to take advantage of me. They said since I did not follow the instructions, I was my fault. I’ve used these contacts before so it was definitely not my fault yet the company is more concerned with keeping their money than a return customer. I didn’t even get to use them for Halloween. Highly disappointed. I WILL NOT USE THIS COMPANY AGAIN!!!!!!!!!!”

Helpful Report

Posted 5 years ago

“Wasted my money ..didnt change my eye colour one bit ...my eyes are blue i ordered light grey ...dont bother girls !!!”

Helpful Report

Posted 5 years ago

“No difference at all so a total waste of money 😖”

Helpful Report

Posted 5 years ago

Hi Louise, We're sorry to hear that you weren't satisfied with your lenses. We can see that you ordered a pair of natural enhancing contact lenses. Our enhancing lenses are designed to blend with your natural eye colour rather than cover it. If you're a looking for more coverage and for darker natural eye colours, we would recommend trying a pair from our vibrant collection. We provide a lens comfort scale and lens transparency scale on each product to give insight on the products durability and coverage. We apologise for any inconvenience caused. Kind regards, Coloured Contacts

Posted 5 years ago

“They dont fit and can hurt your eyes .. contacts are not only prescription but fitted for a reason.. waste of money”

Helpful Report

Posted 5 years ago

Hi there, We're sorry to hear that you've had issues with your lenses. A member of our team has sent you a private message request. Kind regards Coloured Contacts

Posted 5 years ago

“I ordered prescription lenses. The lenses I received had no prescription. I was unable to wear them for the event I needed them for, and had no time to replace them.”

Helpful Report

Posted 5 years ago

Hi Emily, We're sorry to hear that you weren't happy with your order. From your order history we can see that you placed an order for 1 pair of non prescription contact lenses. With contact lenses orders to the United States we are required by law to verify your order with your optician. As your order for non prescription contact lenses was verified by your optician they were shipped to you. In order to receive prescription contact lenses they must be specifically ordered. If you no longer require the lenses and they are unopened we can gladly set up a returns label for you. Please email info@colouredcontacts.com to discuss this further. We apologise for any inconvenience caused. Coloured Contacts

Posted 5 years ago

“I never received them due to an unfortunate wrong address accidental error. They were returned by USPS at the facility. I still have not received a refund though. Had I received a refund I wouldn’t have given 1 star.”

Helpful Report

Posted 5 years ago

Hi Vickie. We can see that your order has been returned by the courier on November 4th. We routinely get in touch with our customers so that we can process either a refunded or a resend in the occurrence of these situations. We're sorry that we haven't been in touch with you yet, we've sent you a private message request so we can resolve this for you. Best wishes Coloured Contacts

Posted 5 years ago

“They were way too flimsy so i couldn’t get them in my eye. When I tried to apply the contact to my eyeball it would bend the other way and hug my finger, so I couldn’t get these in. Shipping was amazing though.”

Helpful Report

Posted 5 years ago

Hi there, We are sorry to hear you had trouble inserting your lenses. For tips on inserting contact lenses please see our care guide - https://www.colouredcontacts.com/en/blog/71_handling-contact-lenses Coloured Contacts

Posted 5 years ago

“Made no difference to my eye colour (dark brown)”

Helpful Report

Posted 5 years ago

Hi there, We are sorry to hear the lenses didn't have the desired effect for you. Unfortunately, results can vary depending on natural eye colour. Coloured Contacts

Posted 5 years ago

“Never received my order. Will not use this website in the future!”

Helpful Report

Posted 5 years ago

Hello We are sorry to hear your order has not arrived. Please send us your order details via private message so we can look into this for you Coloured Contacts

Posted 5 years ago

“Some of the worst quality colored contacts I’ve ever worn”

Helpful Report

Posted 5 years ago

Hi there, Sorry to hear you feel this way. Please be assured that our contact lenses are FDA approved and CE marked Coloured Contacts

Posted 5 years ago

Coloured Contacts is rated 3.7 based on 1,618 reviews