Coloured Contacts Reviews

Name: Coloured Contacts
Rating: 3.69

3.7 Rating 1,618 Reviews

64 %

of reviewers recommend Coloured Contacts

3.7

Based on 1,618 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Phone:

(+44) 020 7971 7256

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"\r\nThis was my first purchase through this company. I bought the Blue Shiva (90 day), White Out (90 day), and Red Angelic Vampire (90 day). I bought them several months ago, but wanted to wait til I went a full 90 days through at least one pair before giving my feedback since that\u2019s what they\u2019re rated for.\r\n\r\nBlue Shiva was the first pair I planned to try. Very first contact I opened was torn. Actually, it looked more like a puncture hole in it. Either way, this pair was trash and unwearable, right out of the pacakge. So already I was disappointed. I did buy these lenses at a 3 for 2 pricing, so technically one pair was free. But still was upsetting expecting to have three usable pairs, and only getting 2. Especially when the damaged pair was the design I was looking forward to wearing the most. \r\n\r\nNext, I tried the White Out. This is the pair I got the full 90 days out of. They were intact, comfortable, and easy to adjust to. I typically use a cleaning solution on my lenses, and I noticed these contacts absorb that solution more so than most other contacts. So if you use a special cleaning solution that would burn your eyes, make sure you soak these for about an hour in regular solution before cleaning off and putting them in or your eyes will dry out and burn. I don\u2019t normally have to soak them that long for other lenses. These I did. Otherwise these lenses were AWESOME. I really have zero complaints with these.\r\n\r\nI then moved on to the Red Angelic Vampire lenses. I was very disappointed in their appearance. The red portion is transparent and these lenses would probably look good with light colored eyes. I have dark green eyes which made these lenses look a reddish brown, but more brown than anything, unless under certain lighting conditions. But they definitely didn\u2019t stand out.\r\n\r\nThe company reached out due to my torn Shiva lens and disappointment with the red lenses. They shipped me a replacement for my Shiva lenses and also offered to replace the pair I was disappointed with by choosing a different style. I have worn they Shiva ones now that they\u2019ve been replaced. Coolest lenses ever! I mean, the white ones are sick, but these are wicked cool too. Very bright blue. I wish the white portions in it stood out a little more, but that\u2019s just me being overly picky. These lenses are awesome, a solid 9.5\/10 for the Shivas. \r\n\r\nThe Red pair was replaced with a White Manson pair that I have not yet tried. But these lenses look solid white similar to the White Out lenses, and I am expecting a similar result.\r\n\r\nOverall, I may have had a rocky start with my order given the torn lens, and my initial disappointment with the Red Angelic. However this company really stepped up and made things perfect. I gave 5 stars, but I\u2019d give more for how they handled everything if I could. Top notch! I am definitely recommending this company to all my friends, and everyone that asks about my eyes, which seems to be a lot. Thanks Coloured Contacts!"

Coloured Contacts 5 star review on 15th February 2022

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Couldn't wear them because they were absolutely huge, way too big for a regular person's iris. Would just fall out/ move when I blinked and irritated my eye, all due to the ridiculous size. So disappointed and waste of money :(”

Helpful Report

Posted 5 years ago

Hi Katie, Sorry to hear that you had some issues with the size of the contact lenses. Please refer to the measurements included with the lens in order to be able to find the contacts that work for you. Coloured Contacts

Posted 5 years ago

“I ordered my lenses two weeks before halloween. The day before Halloween I get a notification that my order has been refunded due to contact lenses being out of stock. So, overall horrible experience.”

Helpful Report

Posted 5 years ago

Hi there, Sorry to hear that you experienced some disappointment with our lenses going out of stock. We can only apologies for the inconvenience caused to yourself. Coloured Contacts

Posted 5 years ago

“These contacts are defective as I was unable to see at ALL. The whole contact was white and not made so that the iris can be seen. Please refund ASAP. I was unable to use my costume at all because of this defective product.”

Helpful Report

Posted 5 years ago

Hi Rana, Sorry to hear that the 'blind' aspect of the blind contact lenses was not made clear enough on the product. Currently, we detail that the contact lenses affect vision in the initial product description (visible below the product image), in the main description and listed in the special features. Coloured Contacts

Posted 5 years ago

“I was super excited to wear the red Voldemort contacts with my devil costume and when I initially looked at them they looked good but when I put them on my eyes there was red on the inside of the iris and I couldn’t see properly, which also just looked really dumb and cheap.”

Helpful Report

Posted 5 years ago

Hi Analia, Sorry to hear that you were not happy with the contact lenses you received. If you have any images of the lens misprint then be sure to send it to customer services: info@colouredcontacts.com Coloured Contacts

Posted 5 years ago

“They made my eyes burn very badly - I did follow directions that came with the contacts”

Helpful Report

Posted 5 years ago

Hi Lexi, Sorry to hear that you experienced some discomfort with your lenses. If you are experiencing continual discomfort we would recommend visiting an optician. Coloured Contacts

Posted 5 years ago

“The service is AMAZING! The contacts not so much. I couldn’t wear them as they are super Blurry that I couldn’t see to walk or drive. 😞 super sad as they were for my Halloween costume.”

Helpful Report

Posted 5 years ago

Hi Duyen, Sorry to hear that you didn't have a great experience with your contact lenses. Blurriness can sometimes happen when the measurements of the contact lens do not match the prescription of the wearer. Coloured Contacts

Posted 5 years ago

“Don’t buy horrible they don’t ask for eye measurements which apparently you needs mind skid every where and the product they use irritate your eyes and they would not refund my money wouldn’t even consider it . Go else where”

Helpful Report

Posted 5 years ago

Hi Rachel, We have an optician check provided at checkout. If you did not receive this then please let us know. Coloured Contacts

Posted 5 years ago

“I was only able to wear them once unfortunately. I put them in a contact case with solution after wearing. The second day, I tried to put them on and one contact only kept rolling up, when fixed and put onto my eye, it felt like it kept trying to roll again, so it was taken out. It was very uncomfortable. For the price paid for them, it was upsetting to only be able to wear them one time.”

Helpful Report

Posted 5 years ago

Hi Megan, Sorry to hear that you had some issues with your product. Since it was a product with 30-day duration you should be able to use them on multiple occasions. if you haven't already, we recommend contacting customer services: info@colouredcontacts.com. Coloured Contacts

Posted 5 years ago

“The contacts were terrible. A complete waste of money. I couldn’t even see through them at all. Will not be ordering again.”

Helpful Report

Posted 5 years ago

Hi Jessica, Sorry to hear that the 'blind' aspect of the blind contact lenses was not made clear enough on the product. Currently, we detail that the contact lenses affect vision in the initial product description (visible below the product image), in the main description and listed in the special features. Coloured Contacts

Posted 5 years ago

“I can usually wear contacts. These ones made my vision blurry, I couldn’t even use them.”

Helpful Report

Posted 5 years ago

Hi Shelly, Sorry to hear that you experienced blurry vision with your contact lenses. In some cases, this can be because the lens prescription and measurements do not match the eye measurements of the user. Coloured Contacts

Posted 5 years ago

Hi Shelly, Sorry to hear that you experienced some blurry vision with your contact lenses. In some cases, this can be due to the fact that the contact lens measurements do not match that of the eye. Coloured Contacts

Posted 5 years ago

“Really disappointing. Could not see through the lenses so wasn't able to wear them on the night, which took away from my costume.”

Helpful Report

Posted 5 years ago

Hi Lea, Sorry to hear that the vision obstruction caused by the blind contact lenses was not made clear enough for you on the website. For better vision, we recommend contact lenses with a see-through pupil. Coloured Contacts

Posted 5 years ago

“Pros: good service Cons: lens too thick and I couldn’t wear them”

Helpful Report

Posted 5 years ago

Hi there, Sorry to hear that the lenses were a little too thick for yourself. For reference, our daily, single-use lenses are the thinnest and most lightweight contacts we have in stock. Coloured Contacts

Posted 5 years ago

“I did not give them 0 stars because there is not an option to do so. Please avoid this business... Here is my story: I ordered 3 pairs of contact lenses for this Halloween a white pair, blue pair and a green pair. On Friday October 25th I received a package with the lenses but noticed the white pair was missing... Did not get too upset I figured they could overnight it on Monday and I could get it for Halloween. Anyway, on Saturday I wear the blue ones for the party I had and my eyes did not change color they still looked brown.. I reached out to them about the issue and this is what they said: “ Our coloured contact lenses are designed to give a stunning and dramatic change in eye colour. However, our website product images are for illustration purposes only as the effect may vary dependant on the natural colour of your iris.” it is the very first time ever that I buy contacts and my eye colors don’t change... Also, regarding the white lenses I ordered they gave me a refund and said they hope that would help. It does but tomorrow is Halloween and I don’t know what I am going to do because I was counting on getting those contacts... Never buying from this website again.”

Helpful Report

Posted 5 years ago

“I was charged twice for an order from the company AND PayPal and STILL HAVEN'T GOTTEN MY CONTACTS! The delivery date was supposed to be the 7th it is now the 15th and I needed them this upcoming weekend. If I cannot have the contacts BEFORE that time comes I want a full refund!”

Helpful Report

Posted 5 years ago

“It arrived it didn’t look anything like the picture on the website so I threw them in the bin. :(”

Helpful Report

Posted 5 years ago

Hi Aiden, Sorry to hear that you were not happy with the design. We recommend inspecting the contact lenses whilst they are in the packaging to ensure that the design is to your expectations. Coloured Contacts

Posted 5 years ago

“These contacts are painful and completely unwearable. I could barely get the lens in my eye. Once I finally got it in, it was so uncomfortable that I had to remove it immediately. I am not new to contact lenses. I have never had trouble with contact lenses until trying these. This was a total waste of my money. I’m very disappointed.”

Helpful Report

Posted 5 years ago

Hi Hannah, Sorry to hear that you experienced some discomfort with your contact lenses. We have a guide for trouble discomfort which you are welcome to use: https://www.colouredcontacts.com/en/blog/4_troubleshooting-discomfort. If the irritation persists after the contacts have been removed then we recommend visiting your optician or optometrist. Coloured Contacts

Posted 5 years ago

“I emailed customer service about my order - I needed it the next day and had ordered before from you very recently so you shouldn't have to contact my eye provider again. I wanted to make sure I would receive the order in time or I wanted it cancelled. Never heard back from anybody in customer service. I had shipped the contacts to a hotel where we were and they didn't arrive until we had already left the hotel so I never received them.”

Helpful Report

Posted 5 years ago

Hi Sydney, It appears that the email correspondence was unable to reach you due to the automatic inbox reply set up on your inbox. If you wish, you can contact our customer services via the telephone numbers provided on our contact us page: https://www.colouredcontacts.com/en/contact-us Coloured Contacts

Posted 5 years ago

“Nothing like what it looks like In the pictures disappointed”

Helpful Report

Posted 5 years ago

Hi there, Sorry to hear that you were disappointed with the finished design of the lenses. The pictures on the website are for illustrative purposes only and the finished visual effect can differ depending on the user's eye colour. We can take a closer look at the lens you've ordered to see if there is anything we can do to improve the image. Coloured Contacts

Posted 5 years ago

“Were supposed to be white”

Helpful Report

Posted 5 years ago

Hi Jasmine, Sorry to hear that you were not happy with the colour of your lenses. The order associated with this review says that Red Darth Maul lenses were ordered. Please let our customer services team know if this is not correct: info@colouredcontacts.com. Coloured Contacts

Posted 5 years ago

“I ordered these green contacts thinking it would cover my brown eyes since in the description it says that the lenses are solid colored and best for brown eyes to get a full effect. This was not the case. I could barely notice the green on my eyes. Disappointing.”

Helpful Report

Posted 5 years ago

Hi Monica, Sorry to hear that you were not happy with the colour of the lenses. We will take a closer look to ensure that product imagery and design is reflective of the lens. Coloured Contacts

Posted 5 years ago

Coloured Contacts is rated 3.7 based on 1,618 reviews