Complete Cover Group Reviews

Name: Complete Cover Group
Rating: 4.30

4.3 Rating 605 Reviews

84 %

of reviewers recommend Complete Cover Group

Company Reviews

Questions

Metrics

4.3

Based on 605 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast responding. I am happy from my agent. He did all I want .He was very helpful and I will definitely use the same company next year! Highly recommended!”

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Posted 9 years ago

“Customer service team were fab explained everything very clearly”

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Posted 9 years ago

“Saved me nearly half on my yearly insurance”

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Posted 9 years ago

“Excellent customer service very helpful and responsive team.Always got great deal, Highly recommended.”

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Posted 9 years ago

“Having been annoyed at too many calls I was very pleased with the service. It is a pain in the *** that it takes 15-20minutes to do insurance on the phone but your man was great.”

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Posted 9 years ago

“Realiable and well considered”

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Posted 9 years ago

“Still waiting after 3 weeks for my documentation through including my invoice which I need to claim back from my business. I have chased this up twice and still nothing.”

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Posted 9 years ago

Hello. It's Samantha here from Complete Cover Group. Thank you for your feedback it's important to us. I've asked one of our Senior team to look into your policy and contact you direct to assist.

Posted 9 years ago

“Very helpful”

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Posted 9 years ago

“The lady who I spoke to regarding my cover was very helpful”

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Posted 9 years ago

“7th year with them, excellent as always. Pricing always take the hassle out of renewal”

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Posted 9 years ago

“The broker was brilliant, the best.”

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Posted 9 years ago

“Address wrong. Correct for car user but owner is different”

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Posted 9 years ago

“I tried to lapse my policy and have received a direct debit instruction and this request for a review since.”

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Posted 9 years ago

Hello John. It's Samantha here from Complete Cover Group. Thank you for your feedback. I have asked our complaints team to look into your policy and contact you direct to assist. Regards

Posted 9 years ago

“Started ringing to remind me to pay about 3 weeks before renewal date. Even after my wife said "please stop calling - you have rung us 3 times in four days, we will pay by the renewal date", you continued to ring. We have renewed and are reasonably happy with the service (prompt despatch of documents, clarity of written communications) but don't appreciate being harassed to renew.”

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Posted 9 years ago

Hello Donald. Your feedback is important to us. I have passed your comments over to our Renewals Manager to look into. Regards Samantha Complete Cover Group.

Posted 9 years ago

“Great help with my enquiry all questions answered and the agent I spoke to a gentleman called NEERAV was excellent and a real credit to you company”

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Posted 9 years ago

“Very helpful on renewing my insurance this year.”

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Posted 9 years ago

“Very very good service .I am a happy lady.”

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Posted 9 years ago

“""”

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Posted 9 years ago

“""”

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Posted 9 years ago

“Been with this company couple of years now and wouldn't choose anyone else , very helpful cannot do enough for customers , nothing to much trouble”

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Posted 9 years ago

Complete Cover Group is rated 4.3 based on 605 reviews