Complete Cover Group Reviews

Name: Complete Cover Group
Rating: 4.30

4.3 Rating 604 Reviews

84 %

of reviewers recommend Complete Cover Group

Company Reviews

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Metrics

4.3

Based on 604 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The only problem I have is they never send the documents in the post so I now have no confirmation”

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Posted 2 years ago

Thank you for your feedback, We are sorry to hear you have not received your policy documentation. If you are able to email me on jenna.mason@ccg.co.uk with more details I will look into this for you and get this matter resolved. Kind Regards, Jenna @ Complete Cover Group Ltd.

Posted 2 years ago

“Good and helpful staff, mr r patel was very kind , Keep the great tp Thanks”

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Posted 4 years ago

“Very friendly extremely helpful, any problems give them a shout an their more than happy to help !!”

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Posted 4 years ago

“Complete cover group such amazing and helpful staff and very good customer service towards there clients and amazing company to insure with great staff”

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Posted 4 years ago

“It was really easy and the staff were really helpful and nice thanks very much”

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Posted 4 years ago

“Very helpful and covers all aspects of insurance. A lot of important information to take on board and is read quickly from a script. Should be broken down a little more so the customer can digest what’s being said.”

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Posted 4 years ago

“really good”

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Posted 4 years ago

“Very good and helpful”

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Posted 4 years ago

“everything was fine i liked it,keep going”

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Posted 4 years ago

“Raaj was a great help and we got my insurance complete. She was really good and explained everything. The only thing I could say was that she said she would email me my documents but forgot to change it on the system so I had to call back the following day other thank that outstanding customer service. Thankyou”

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Posted 4 years ago

“Very helpful”

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Posted 4 years ago

“Good communication over the phone and very helpful in that we got a reduction on our policy but have only awarded a good as so far have not received the formal documentation which we asked to be sent by post not by email. We require this as legal proof of insurance.”

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Posted 4 years ago

“The agent was courteous and he did his best to help me. Thanks”

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Posted 4 years ago

“It took a long time to get cover out on my vehicle due to previous issues with my insurers but they worked hard to ensure I got the deal I wanted, so thank you Complete Cover.”

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Posted 4 years ago

“Very good got it cheaper than quoted on website”

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Posted 4 years ago

“The staff were knowledgeable and polite”

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Posted 4 years ago

“Amazing service from a lady agent called Farah...great customer service as she was polite and friendly and a pleasure to speak to. She really went the extra mile.. Thank very much you! Michael savas.”

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Posted 4 years ago

“I was very pleased with the pleasant staff who helped me with my cover very quick efficient and friendly. Made simple”

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Posted 4 years ago

“There service is good but we can stay on the line for a long time and that's not good enough”

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Posted 4 years ago

“Good company 👍”

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Posted 4 years ago

Complete Cover Group is rated 4.3 based on 604 reviews