Complete Cover Group Reviews

Name: Complete Cover Group
Rating: 4.30

4.3 Rating 604 Reviews

84 %

of reviewers recommend Complete Cover Group

Company Reviews

Questions

Metrics

4.3

Based on 604 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good staff,good service.”

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Posted 4 years ago

“Very helpful.”

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Posted 4 years ago

“No commons”

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Posted 4 years ago

“Good and helpful service”

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Posted 4 years ago

“The best company”

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Posted 4 years ago

“I’m happy for them helpful and great customer and friendly”

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Posted 5 years ago

“Iam not Happy about the increase price cover if you reduce to my old rates of £119 its affordable not £132 its very high thanks i hope you will reduce the price.”

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Posted 5 years ago

“Courteous and helpful sales person who made the process as stress free as possible.”

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Posted 5 years ago

“I give you 4you!”

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Posted 5 years ago

“It’s been a good year and this year went fully comp with road side assistance with not much more cost. Friendly stafff-competent Could give out free stuff though😉”

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Posted 5 years ago

“Thank you For help”

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Posted 5 years ago

“Very good and helpful customer service but the time to wait on the phone is a bit longer than it should be. Thank you.”

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Posted 5 years ago

“Hi, I insured my car with you on 7th November 2018 and I was told that I will receive the paper work through the post, update I haven't received anything, I was wondering if it was sent to the wrong address or you haven't send it yet? Also I needed to know the telephone number to call in case of emergency brake down? Regards. Richard Aidoo.”

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Posted 5 years ago

Hello Richard. We send your documents electronically, sometimes the message may go into your junk folder. The telephone number for the breakdown service is 033 34 009 245. Kind Regards Samantha

Posted 5 years ago

“Very helpful at customer services. I spoke to two separate agents on different occasions but both Leslie and Victor called me back as promised and assisted me with all the questions I wanted answered.”

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Posted 5 years ago

“Good offers with acceptable prices!”

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Posted 5 years ago

Hi Keran, thank you for taking the time to leave your review, your comments are greatly appreciated. Kind regards, Sarah.

Posted 5 years ago

“sorted out the right insurance at the right price - excellent service and responsive to phone queries”

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Posted 6 years ago

Hi Daniel. We are very happy to hear you are pleased with the level of service we have provided, and thank you for taking the time to leave your review. Kind regards, Sarah.

Posted 6 years ago

“Eager to help, very friendly and approachable. However, it would be nice to receive a confirmation of the payment I made in full which is why I gave the rating a 4* and not a 5*. Even an email sent to confirm my payment would have been great :) but I got letters and emails saying I have cancelled my car insurance which is not the case at all. I am treating this as miscommunication and giving your company the before of the doubt this time but I will not next time.”

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Posted 6 years ago

“Happy with the service I got an ok price considering I have a pending claim.”

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Posted 6 years ago

“Efficient friendly service. Keep it up.”

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Posted 6 years ago

“Quick and efficient.”

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Posted 6 years ago

Complete Cover Group is rated 4.3 based on 604 reviews