“Do not use this company. Paid them to fix a laptop and have been trying for a month to get it back. Every day we are promised it is being delivered back to us ‘tonight/tomorrow’, only to have to chase them and be fobbed off with excuses such as ‘the van caught on fire’. Clearly have no intention of returning the laptop. There is no apology or response from the office.”
“Horrendous experience. Was told I needed a news screen & that they’d call with a quote, no call or quote cane, received call to say computer ready for collection & they’d wiped it. What kind of person wipes your hard drive without a conversation or quote or giving you the opportunity to remove hard drive to save info? When I called to complain they lied & asked What are you going to do about it laughing.
Awful attitude - do not subject yourself to the abuse”
“Computer Solutions is now my one-stop "go to" place for updating, fixing, adding more storage, cleaning-up and doing all the things necessary to keep my system in tip-top shape.”
“extremely diligent with with work on my laptop. Explained all actions taken and why I didn't need apps. Advice given on printers. Absolute huge patience with me as I have no idea about computers. Friendly both with me and other customers. I was there for two hours and witness approach with other customers. Went out and above trying to help them. One customer came in and he advised wouldn't be economic to have the repair done and actually advised that replacing the same model reconditioned would be the same price as repairs, and could get some cash back on her device. Fantastic service and would highly recommend. This shop will be my go to with any queries or concerns on my laptop”
“Not very good, Extremely rude when confronted about actual diagnostic from anther repair shop will not ever be visiting here again have found a better honest repair shop 😊😊”
“My iMac was making some noise and following a strip-down, removal of dust accumulation the noise is no more. All done for a very reasonable fee. Thank you.”
“when speaking to John on the phone regarding a hard drive issue he was very positive to use his his words" 98% confidant he could retrieve the data" and fix the machine with another hard drive, i had allready took the machine in to APPLE and the had confirmed the drive was not working correctly and as the machine was 9 years old they could not offer to retrieve the data however it should not be a problem for a compitant person to retrieve, when i arrived in Computer Solutions John took the machine and cut the front screen off in seconds and removed the hard drive, imediatly then the tone changed and now he was exsplaning that" its really difficult and time consuming to retrieve data, at this point i explained that if he was not confidant then their was no point to continue however he insisted and said he would run a program overnight all the time i was in the shop i got the impression he was waffling as now everything was an issue ! the next day i called and just as i thought he had not retrieved any data at all, i went to collect the machine and drive got charged £54 pounds, John was not complimentry to Apple (not professional )
i explained that i was sending the drive to a company in Wales, he immediately said they will take you drive apart and put the disk itself in to another drive and will charge you £400 quid, when i called the company in Wales they said they would not be taking the drive apart as their was no need as they were experts. as a result of feeling manipulated into taking the machine in to Computer Solutions under the pretence that to use Johns words again 98% confidant he could retrieve the data i decided to get the new hard drive installed somewhere else i have no doubts that John could have fixed the machine itself but after feeling that he had manipulated the situation and vastly exaggerated the issue and charged me £54 for the privilege i decided i would not be spending any money in this shop going forward, the disc has now been collected by the company in Wales free of charge and they will E.Mail me and inform me what data can be recovered at this point they will let me know the price if I'm not happy to proceed they will ship the disk back to me free of charge !! if you have DATA issues do not use Computer Solutions in my opinion from my experience, looking at other poor reviwes I'm confidant John will have something to say "waffling" !!!”
“Really good for keeping an eye on your children. This program did exactly what it described. I found it very easy to use and would recommend it to anyone. Keylogger and screenrecorder are the most awesome features! Try it!
WWW . CYBER-PRIME . COM”
“I used this Agency to get information on an individual after being lied to. They were very personable, thorough and fast.I would recommend them to anyone who requires answers.
WWW . HACKERSPYVILLE . COM
(320) 961 4598”
“I had a concern that my laptop may have been hacked on Saturday. I rang Computer Solutions and had a helpful chat with John (owner). We agreed that I could drop into his shop premises at 3 Park Street Leamington Spa just off to the left (if you were walking down) near the top of the Parade. On arriving John made a thorough check over the machine, did a bit of a clean up, removed some unnecessary programmes and then advised on anti-virus software. So, I received immediate service on the day my issue cropped up and received a quality fix in about an hour and John's charge for his time was very reasonable. Overall an excellent service. Will definitely use John/Computer Solutions for any future computer issues I may have.”
