Contego Response Reviews

Name: Contego Response
Address: HEAD OFFICE 4 Maple Way, Aycliffe Business Park, Newton Aycliffe, Co. Durham
Rating: 4.83

4.8 Rating 127 Reviews

95 %

of reviewers recommend Contego Response

Company Reviews

Questions

Metrics

4.8

Based on 127 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Email:

service@contegoresponse.com

Location:

HEAD OFFICE 4 Maple Way, Aycliffe Business Park, Newton Aycliffe
Co. Durham
DL5 6BF

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Contego Response 5 star review on 24th June 2025

Sam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Daz (leeds tec) was absolutely phenomenal! His customer service amazing he went above and beyond to help us. He is such an asset to this company”

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Posted 2 days ago

“Ryan did everything to help provent the rats from coming into my home, He went above and beyond to help make sure they had completely gone and can’t get back in my house. Would highly recommend Ryan.”

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Posted 2 weeks ago

“Amazing service, Micheal went above and beyond to get rid of my wasps nest, professional, polite and he calmed my irrational fear in such a friendly manner. Absolute star”

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Posted 2 weeks ago

“We've had rat problems for over 5 years. We have had numerous people out to attempt to deal with the issue and the problem continued. This time round we had Ryan come out to help us and he finally fixed the rat problem. I felt comfortable having ryan in my home, he was determined to find where they were coming from and he succeeded. He kept intouch throughout and always turned up when he said he would. I cannot thank him enough, he's made our home feel like a home again and not a rats den. Thank you!”

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Posted 3 weeks ago

“Michael has been coming to my property for a while now because of the rats on the loft He is always friendly great customer service always a lovely smile makes conversation and explains everything to me what he is doing thank you Michael for your great service every time you have been here and have stopped the rats in my loft very grateful 👍👍👍👏👏👏👏”

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Posted 1 month ago

“Kev was so helpful in solving my problem in the loft with a squirrel.He even found two holes in the wall of my loft,which he filled in.Always turned up on time,very pleasant,does a brilliant job,would highly recommend him.”

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Posted 4 months ago

“Daz came to my house, and he was amazing, really polite and dealt with the problem straight away!”

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Posted 4 months ago

“Kevin was a great help with the squirrell in my roof. Always rang to make sure I was OK for the visit. A great asset to the company and friendly helpful guy”

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Posted 5 months ago

“Simon is an absolute asset to your company. I could not be any more grateful to his patience, kindness, consideration and thoroughness in getting my rodent issued resolved. It has taken a few weeks but we finally got the result we wanted today. Thank you again no more sleep deprived nights thanks to Simon.”

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Posted 5 months ago

“Prompt service via our home insurance cover. Simon, the engineer, very pleasant and informative on each of his three visits. Would certainly recommend him.”

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Posted 6 months ago

“Absolutely amazing from the first visit straight to the problem filled all the holes in inside and outside the house put traps down and poison..very friendly man knew exactly what to do..explained everything he was doing ..can't thank this man enough few weeks on the rat problem in the house is sorted ..very efficient thank you Paul”

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Posted 6 months ago

“John from Contego is an absolute superstar and a complete professional. He managed to solve a rat problem that we have had for 3 years running - the only person to actually find the source of the issue and find a real fix to the problem. He was incredibly thorough, calm and reassuring throughout - and his and Contego's ethos and root cause analysis was applied brilliantly to solve this issue. I can't recommend John and Contego more highly! Thank you!”

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Posted 8 months ago

“Excellent service provided by Simon Barraclough. Simon was knowledgeable, polite and re-assuring. I would definitely recommend the company and especially Simon. The call out was via an insurance claim, so we dealt entirely with Simon on a one on one basis, and he did exactly what he promised which I must admit was refreshing.”

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Posted 8 months ago

“Jed attended and provided great service on the two occassions he came, very polite and professional.”

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Posted 9 months ago

“Outstanding, exceptional and altruistic service from Matthew Fisher of Contego Response!!! Matthew provided me with continuous updated information during each visit. His knowledge is extraordinary along with his professionalism! He is a credit to the company and I wouldn’t hesitate in recommending Matthew or Contego Response. I hope this review is passed onto Matthew along with my thanks.”

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Posted 10 months ago

“Awful experience with this company. Sadly zero stars was not allowed. Booked via my insurance company to fix a wasps nest. Came out and were here less than 8 minutes. No prior site information given to us before attendance and no information left about the products used and what we should or should not do with pets in our household. After a week, wasp activity had not reduced so they were booked to attend again. It was a Friday and just before 4pm nobody had turned up so we rang the office. "He left 20 minutes ago and will be with you soon". It got to after 5pm and nobody turned up. By now the phone lines were closed. A wasted day of annual leave taken. Left voice mail to ask for a call back with an explanation. Received nothing. Turned up at my house today unexpectedly. We asked for SDS sheets and COSHH data. We were told that he has no access to this and we would need to speak to our insurance company. That's a breach of health and safety law. This company are shocking and couldn't care less about customers, their safety or their time. Avoid if you can.”

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Posted 10 months ago

“Quick, professional response. Technician Matthew Fisher is a credit to the company. Efficient, thorough and a good communicator. Contact via my insurers, a good choice by them.”

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Posted 11 months ago

“Simon was absolutely fantastic. He took the time to explain everything he was doing and the reasons behind his actions, which greatly enhanced my understanding of the process. His knowledge in the subject matter was evident and very impressive. Additionally, Simon's incredibly friendly demeanor made the entire experience pleasant and comfortable.”

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Posted 1 year ago

“Simon came to my property on three occasions to deal with a rat problem in the garden. He was very approachable, really easy to talk to and very reassuring. The poison he put out was phenomenal and starting working immediately and for that I am very grateful.”

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Posted 1 year ago

“Contego sent Matthew Fisher to sort our rat infestation out, over the three visits Matt keep use fully up to date with what he found and what action he had taken, over the visits 5 rats were caught. he recommends that Anchor get a drain survey as he suspects thats how the rats are getting in As for Matt the way he carried out his work, his politeness and professionalism is second to none. I would recommend him to anyone.”

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Posted 1 year ago

Contego Response is rated 4.8 based on 127 reviews