ControlFreq Reviews

Name: ControlFreq
Rating: 4.96

5.0 Rating 183 Reviews

100 %

of reviewers recommend ControlFreq

5.0

Based on 183 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

02034780786

Email:

hello@controlfreq.uk

Location:

1, Shelley Road, Worthing
BN11 1TP

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ControlFreq 5 star review on 3rd October 2020

Practeo SA Luc Schneider Tourn

ControlFreq 5 star review on 18th June 2018

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't fault the service. Very quick to respond with delivery an amazing 3 days to my front door in New Zealand. Very smart looking unit yet to be installed.”

Helpful Report

Posted 11 years ago

Thanks Keri, if you need any help with setting it up remember we offer free 7 day support GMT +44203 478 0786 Best regards Noel

Posted 11 years ago

“Very fast and relevant response from Noel Sesto ! Excellent information Thank you !”

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Posted 11 years ago

Happy to help, Thanks!

Posted 11 years ago

“Cannot fault the customer service from these guys! Happy to help with anything, nothing it too much trouble.”

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Posted 11 years ago

Glad to be of help Andrew. Thanks. Noel.

Posted 11 years ago

“I purchased a dialler from these guys almost 2 years ago. From start to finish they have been very helpful, and product has worked flawlessly. Right from install to programming queries some time later. Definitely recommend Controlfreq to anyone”

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Posted 11 years ago

Thanks Stephen, we support our products even from nearly 8 years ago when we began. Happy to help out. Rgds Noel

Posted 11 years ago

“The product is spot on, great value. I have yet to install but I am very happy with the service. thanks. M.”

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Posted 11 years ago

Thanks Matthew, if you need help at any stage remember we offer 7 day phone support to all customers. Call 020 3478 0786. Best regards Noel

Posted 11 years ago

“very helpful”

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Posted 11 years ago

Anytime Richard. Cheers!

Posted 11 years ago

“Great instructions given, when there was an issue it was resolved within the same day, very happy”

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Posted 11 years ago

Thanks Scarlett. Happy we could help.

Posted 11 years ago

“We always come to Control Freq whenever we install GSM diallers for our alarms. Can't fault the service or price.”

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Posted 11 years ago

Thanks Paul, always happy to help! Noel

Posted 11 years ago

“I am very pleased with my order. It was delivered on time. High quality electronics. I already have a similar device installed two years ago, Never had any trouble. Control Freq customer service is very good. They provide very fast support through email.”

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Posted 11 years ago

Glad you're happy! Thanks for taking the time to leave a review.

Posted 11 years ago

“Item was out of stock so was given an upgraded product - Result! Then really surprised when the item arrived next day! This is customer service with a high bar, even with contactability of the service centre at weekends - Noel kindly led me into the 21st Century, and now am set up and running, thanks guys.”

Helpful Report

Posted 11 years ago

Thanks Henry, happy to help, even on the weekend. That's how we separate ourselves from the rest of the bunch. If you need any help, you know where to find us. Rgds Noel

Posted 11 years ago

“Good, quick and helpful service”

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Posted 11 years ago

Thanks for the review Alice. Anytime you need us, 7 day support.

Posted 11 years ago

“Excellent Company to deal with”

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Posted 11 years ago

Thanks Redge, glad we could help you out.

Posted 11 years ago

“I purchased my auto dialler about 2 years ago and have just removed it from the site it was installed in. I needed to inquire about how to remotely switch the relay. So I contacted Control Freq by way of their support line on their website. I was very surprised to get an immediate response and an answer to my technical query. I would recommend Control Freq 100%. An excellent company. Martin Harrison FIREPOINT-UK Ltd www.firepoint.org.uk”

Helpful Report

Posted 11 years ago

Thanks Martin, yes we pride ourselves on top level support because we know it helps to get it when you need it. We are always available to help, any day.

Posted 11 years ago

“good equipment and quite easy to follow instructions for setting etc.”

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Posted 11 years ago

Thanks for your review.

Posted 11 years ago

“I bought a GSM gate controller from ControlFreq, and their tech support was first class. I am not an electrician and would not have been able to do it without their help. I am thrilled to have it all working and done it myself. I also saved about £6-700 on the price I was quoted by the company I have used in the past.”

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Posted 11 years ago

Hi Matt, with a little bit of guidance our products can be fitted and set up by anyone. We're happy to help out.

Posted 11 years ago

“Telephoned this morning with a technical problem. Noel Sesto sorted the problem out within minutes and even configured the unit remotely. An absolute pleasure to deal with.”

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Posted 11 years ago

ControlFreq is rated 5.0 based on 183 reviews