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Cookology Reviews

4.8 Rating 6,148 Reviews
D
Happiness Grade
Read Cookology Reviews

About Cookology:

Cookology is an Online White Goods Retailer, specialising in appliances such as Chimney Cooker Hoods, Extractor Fans, Hobs, Ovens, Fridge Freezers, Beverage & Wine Coolers, Mini Dishwashers and much more!

Based in Suffolk, the Cookology brand was created in 2015 to bring high-quality products directly to consumers, without the high prices that come from luxury showrooms. Our warehouses are stocked with more than 100,000 units, ready to ship for next day delivery. For larger items, we work with some of the UKs best couriers to hand-deliver to your doorstep.

As well as our website, we run a successful Amazon store and many of our Cookology items are Best Sellers and we are Top Rated eBay Sellers.

Our team of expert customer service staff are here to answer your questions and help you to pick out the perfect appliance for your kitchen, whether it’s a brand new induction hob, a stylish fan oven, or a fridge with food for the whole family.

Visit Website

Phone:

08000 308 444

Email:

help@cookology.com

Location:

Unit 2 Piperell Way

D

Delivery - Average

50.00%
Industry Average
My order was due to be delivered on a day when I was working, I emailed customer service who advised me that Adam had changed my delivery to my day off, guess what I receive email on my day off saying my fridge was delivered, I get home on a rainy day to a soggy box! Not happy 😡
posted 2 months ago - Anonymous
Bad experience so far. No delivery info and they keep saying my item has been delivered but clearly not my door or can be held in your hands that easily. It's an oven. So far not great. I will update you if anything changes got a bad feeling about this. They stopped replying to my emails as soon as I took a picture of my door and said that it couldn't be mine as it's an oven and it was being held in someone's arms.
posted 11 months ago - Ian Powell
30 days returns policy but you have to pay for delivery charges which amounted to nearly £47 for the cost of my extractor fan at 19kg! Being an online retailer you cannot test the appliance until you get it delivered & then I wasn’t happy with the amount of questions asked of why I wanted to return the item? The item was so loud composed to other fans I subsequently went to see.
posted 2 years ago - Anonymous
Fast delivery!
posted 2 years ago - Greg MacDonald
Plinth heater. Bought for a customer. Quick delivery but item showed signs of previous opening and damage to front cover. Scratches inconsistent with a new item. Possibly seconds.
posted 2 years ago - Mark Aldridge
I was disappointed that I was unable to choose, or even rearrange a delivery slot before 11 am as it would mean having to use a day's leave.
posted 2 years ago - Sarah Evans
Good delivery time. Although I feel the Fridge unit is not adequately packaged on the sides, front & back. any small bump would cause damage. We ordered another unit which again arrived very quickly, although it has minor scratches on the left side. Again, no bag-wrap on the unit so it was not adequately packaged in my opinion. Waiting for refund & collection of the first unit purchased.
posted 2 years ago - Martin Iveson
Happy with the product shame about the delivery. My item is full of dents
posted 2 years ago - Huw English
Arrived damaged. Lied to as I was told the new one would be arriving and they would do an exchange, but no they turned up nearly 2 weeks later to just collect still no delivery
posted 2 years ago - TANYA CATCHPOLE
Sent me wrong colour. Failed at the first hurdle. Delivery and product good
posted 2 years ago - Adam Kirk