“
Bought a Cookology CMDW3WH Mini Plus Table Top Dishwasher from The Wright Buy on Amazon which stopped working after 18 months.
They refuse to repair, replace or refund it.
”
posted 11 months ago
- Anonymous
“
Quick enough to want a review but both were damaged and returned and they have still failed to refund both of them.
”
posted 1 year ago
- Chris Hersant
“
Sent it back for a refund (which was difficult since the boxes are clearly not designed to be reused).
”
posted 1 year ago
- Jas Simpson
“
If this was the decision of a rogue employee or company policy to offload used returned goods is unclear?
The customer service team promptly removed the freezer and made a refund but not before asking if I would be interested in keeping it and having a partial refund.
”
posted 1 year ago
- Anonymous
“
Cookology seem to be a reputable company offering excellent customer service which indeed they are. The freezer we ordered arrived damaged, I think that was possibly down to the couriers. Cookology offered a replacement or refund straight away, I accepted the refund. I would have given them five stars but for the faulty goods.
”
posted 1 year ago
- John Bell
“
Good delivery time. Although I feel the Fridge unit is not adequately packaged on the sides, front & back. any small bump would cause damage. We ordered another unit which again arrived very quickly, although it has minor scratches on the left side. Again, no bag-wrap on the unit so it was not adequately packaged in my opinion. Waiting for refund & collection of the first unit purchased.
”
posted 1 year ago
- Martin Iveson
“
Beware, beware, beware I ordered a double oven that was supposedly in stock and available was given a 3day delivery window that straddled a weekend so arranged sometime off work and WFH stayed in all weekend had no communication from a courier, no delivery arrived I complained to Cookology later the following week they took 5 days to answer and stated a very suspicious response that it had been lost by the courier hmmm really I think they had no stock now awaiting my refund that has not been given a refund date, still to summarise no oven and no money time off work wasted and a weekend of not going out, from now on its AO all the way for me.
”
posted 1 year ago
- Christopher Whitley
“
It is okay but my fridge have a dent and I tried to contact them for refund or how to return it but no one even reply to me or help me
”
posted 1 year ago
- Nicole Villanueva
“
Wrong product dilvered, the an absolute night mare trying to sort it out and getting them to collect it. In the end I had to arrange a currier to return the unwanted items so I could get a refund joke of a company
”
posted 3 years ago
- Dale Smith
“
Company cancelled my order after a wee of waiting on my goods lett me with no fridge or freezer when i have kids amd STILL not received a refund to buy new ones this is week 2 and i am a single mum of 2 absolutely shocking
”
posted 3 years ago
- Stephanie Murray