“
Given no delivery tracking details and when you call their company you are charged a premium rate call (and 0844 number) to get details that should have been supplied to you in the first place. Slightly buried on their website is a more respectably priced 0300 number, however their website is just terrible and I ha e no ideal how (or if) my order will actually appear. Never again will I use this company.
”
posted 3 months ago
- Customer M
“
Appalling that after four weeks we have still no delivery date, no apology, nothing.
”
posted 4 months ago
- Jagger Green Properties Ltd
“
00 for delivery and items were packaged in a thin plastic bag which looked like it needed to be repaired by the courier.
”
posted 8 months ago
- Therese D Jolliffe
“
I placed an order 8 days ago and had not heard a thing from both Coopers or the delivery company.
”
posted 1 year ago
- Anonymous
“
My order took a month to get to me and was sent three times. Finally when I got the order the third time it was sent it was not sent to my choice of delivery place. Also two of the items were completely wrong, not what ordered. I would not go near this company again!
”
posted 2 years ago
- Terri
“
I am unable to resolve a delivery charge problem. Like other customers the charge to contain company is ridiculous. I am contacting my payment company to refute payment. Do not use them.
”
posted 2 years ago
- Alison.mcarthur
“
Ordered a garden ornament; in stock and due for delivery in 5 days.
Was told would be delivered as scheduled on the Friday.
Nothing arrived.
Now 4 days later still nothing.
Phoned Sortford who tell me once it leaves them it’s no longer their problem.
30 minutes on the phone at premium rate.
Shocking service.
”
posted 3 years ago
- Anonymous
“
Charge a small fortune for delivery. Do not deliver within delivery slot nor provide any apology. Emails are ignored! Letter to head office it is!
”
posted 3 years ago
- Fredbear239
“
Placed order 9/2/22 4weeks later no delivery absolute joke will be contacting trading standards
”
posted 3 years ago
- Ann Fenton
“
Called them up and they said Hermes had not attempted delivery but had sent it back to them !!!!!
They would send out another.
”
posted 3 years ago
- Anonymous