Coopers Of Stortford Reviews

2.0 Rating 459 Reviews
C
Happiness Grade
Read Coopers Of Stortford Reviews

Phone:

0844 482 4400

Location:

11 Bridge StreetBishops Stortford

C

Customer Service - Average

60.00%
Industry Average
Dreadful service no helpful staff despicable management I've even been lies too
posted 10 months ago - Anonymous
Dreadful service no helpful staff despicable management I've even been lies too
posted 10 months ago - Anonymous
Put an order in on the 6th October, phoned 3 weeks later to be told after 30 minutes waiting to get through to be told they could not find my order, someone would phone me on Monday to sort it out, no phone call, so phoned again and was told my order had been found, so looked forward to receiving it, when it arrived it was nothing like my order, so phoned again, (at 7p a minute) an when I told them my order was not what I had ordered, and that I should receive compensation for all the calls with no order in sight, was told I would have to show them my phone bill to prove my calls,when I said that was impossible as no paperwork is received from phone calls, she cut my call of, I phoned up a different number not costing 7p a minute and was told somebody would phone me to discuss the matter, so far no call received. great customer service, will not be using this company again
posted 2 years ago - MRS ELIZABETH JONES
I recently purchased a solar animal repeller for my son's garden. It have proved very effective in keeping a neighbours' cats away. The service I received from Cooper's was excellent .Ordering was easy, delivery was within the given time, plus there was an added bonus of free delivery. I wouldn't hesitate to recommend this company. Thank you
posted 2 years ago - Anonymous
I've purchased on behalf of my elderly mother, quite a few things from Coopers. On more than one occasion I've ordered something in error, but the team respond quickly to my emails thus resolving any issues. It really is an excellent service, highly recommended for the quality of goods and efficient back-up team. Thank you
posted 2 years ago - Anonymous
I have had good service for many years but their website is a mess Tried to find out where my order was but on the website was "Tracking N/A". Really in this day and age tracking should always be there. And another thing, I ordered on the 9th and now we are at 15th, it's about time they got that right, I can order from eBay or Amazon and my orders are delivered within at the most 2 days
posted 2 years ago - Carol Berry
I bought a hosepipe a few months ago it sprung a leak E mailed company on sat a new one arrived tue brilliant customer service
posted 2 years ago - Edith
THANKYOU,,Order received just now,,delivery in 2 days,,,order correct,,,first class service and delivery,,,NO PROBLEMS,,,Will use again,,,thanks,,SB,,,,,
posted 2 years ago - Anonymous
Excellent delivery. Well packaged. Telephone ordering efficient and accurate. Telephone customer service excellent, only waited 10 minutes to drop from 14 in the queue. Polite and friendly person at the end of the phone and was very patient in answering my questions. Will certainly use Cooper's again. Thank you. Lesley Eaton
posted 2 years ago - Lesley Eaton
Ordered online quickly and order was received in a few days. Excellent service
posted 2 years ago - Anonymous