“We appreciate Corporate Message Service for their professional and personal attention. We know that talking to a real person when you call after hours can be very helpful. We have used their services for over 20 years and would never consider an automated call service or center. They are very professional and maintain the highest quality of service. We always recommend CMS!”
Thank you for being our client for so many years! We are grateful for your kind words and will continue to work daily to maintain the standards that you have become accustomed to. Have a great day! Dana, General Manager
“Dana and her group at Corporate Message Service are hands down the best messaging service I have ever used. They are always assessable to answer any question, any time I call them. They call me directly if a customer has an immediate question or an emergency situation. You will love their customer service! Bottom line, the best answering service you will ever have for your small business!!”
We couldn't be happier about this review. Thank you for taking the time to share your experience. As always, give us a ring if there is anything that you need! Dana, General Manager
Thank you for your positive review! We appreciate your business. Let us know if there is anything that you need and we'll be happy to assist you.
Have a wonderful day! Dana, General Manager
Thank you for your positive review! We appreciate the referrals and will continue to work hard to deserve your confidence.
Have an awesome day!
Dana
General Manager
Thank you for your review! We appreciate your business and look forward to serving you and your customers well into the future.
Have an awesome day!
Dana
General Manager
“When we are transferring calls in the past 2-3 months, we are constantly being put on hold. This has increased since we began with CMS. We have an answering service so our potential clients get a live voice immediately. FYI, this was happening before the storm (Matthew) and continues after.”
Thank you for letting us know about this issue. As you know we are always working to offer the best possible experience and are sorry about these recent issues. We will look into this matter further and reach out to your office with answers about what is being done to avoid this in the future.
Sincerely,
Dana
General Manager
“They do a great job, the only complaint is that they spell a lot of names and streets incorrectly, they should ask everyone to spell their names and addresses.”
Thank you for your review! Your comments are appreciated and we are very sorry about the issues of incorrect spelling. We will address this with our trainers and agents right away and you can expect immediate improvement.
Sincerely,
Dana
General Manager
“My firm, Atlanta Real Estate Brokers, has been a client of Corporate Message Service for a little over 2 years. In that time, I have not had a single issue with the service. When I have asked clients about their experience with my call service, I have been told that calls were answered promptly and professionally and that they appreciate the ability to reach a live person versus leaving a message on an answering machine. I sincerely appreciate all they do at CMS and would highly recommend Rick and his team.”
Thank you for your review! We are glad that you are happy and look forward to working together for a long time to come.
Have a great day!
Dana
General Manager
