Cotswold Outdoor Reviews

Name: Cotswold Outdoor
Rating: 2.83

2.8 Rating 87 Reviews

46 %

of reviewers recommend Cotswold Outdoor

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2.8

Based on 87 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was waithing for my item for 2 weeks when it supose to be max of 5 days. No updates about where my parcel is or when it will be arraiving. On my second visit in store Inwas told that flask I have ordered and pay is out off stock, so I need to wait till they get it.”

Helpful Report

Posted 5 years ago

“The website showed the item wanted in stock for dispatch but I wasn't given any delivery option apart from the standard delivery, which is free, and says 3-4 days. I placed the order expecting the item to be shipped either that day or the next but it wasn't. My order continued to show 'in processing' over the weekend but now showed a 6-8 day delivery timescale. This meant it would not arrive in the required time and so I cancelled the order. I emailed to cancel and get a refund. Response was quick to email. Refund I am still waiting for...”

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Posted 6 years ago

“First of all the service we recieved instore on our first visit was very good. I bought a pair of walking boots for myself and my wife ordered a pair for delivery. When delivered my wifes boots were the wrong size. When I rang the shop I was basically told that they were the right size despite them not fitting my wifes foot and the only option was to make the 440km round trip to return the boots, yet on the website Cotswold outdoor state that they will refund postage costs if I was to post them back and an email to Cotswold Outdoor UK confirmed this.”

Helpful Report

Posted 6 years ago

Cotswold Outdoor is rated 2.8 based on 87 reviews