Cottonprint Reviews

4.4 Rating 926 Reviews
84 %
of reviewers recommend Cottonprint
4.4
Based on 926 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
Read Cottonprint Reviews
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Phone:

0161 4941465

Email:

Info@cottonprint.co.uk

Location:

Cottonprint LtdStanley House15/17 Ladybridge RoadCheadle HulmeCheshire
Cheadle
SK8 5BL

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I so wish I'd seen these reviews before giving these scammers my money. No replies to emails, not answering the phone and the website has been down for a week. Now have to get trading standards involved. cottonprint, you are a discrace.
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Posted 11 months ago
The worse company I have ever had to deal with. Order never turned up and when contacted completely ignored. Several emails sent and not a single reply. The worse company i have ever worked with.
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Posted 11 months ago
6 weeks on and no delivery. Unable to contact by phone - apparently "this mailbox is full" and no reply to emails. Order placed 12th Feb, now 23 March, still no delivery or replies to anything
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Posted 11 months ago
Order said shipped 1-3 days it’s been over a week and I don’t have my order. I have contacted via email still no reply. I am loosing business because of this delay
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Posted 11 months ago
Order said shipped 1-3 days it’s been over a week and I don’t have my order. I have contacted via email still no reply. I am loosing business because of this delay
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Posted 11 months ago
what has happened to this company? previous orders all fine, last month no reply to emails or calls on failed order I did a charge back and then got an email saying you would refund which you did, I thought it was just a blip so I have placed a large order and again nothing! I have now done a dispute with the bank. The order is for nearly £300 worth of items!
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Posted 1 year ago
Seems I am not alone, order placed and then nothing, despite numerous emails sent. Would like a refund asap.
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Posted 1 year ago
We have placed an order on 19th FEB 2023. Since then I have not received the order. No answer to emails or phone calls. THIS IS FRAUD. and it should be reported as such. I have never dealt with such a bad company before, you can have late deliveries but this would be communicated as such it wouldn't hurt the company's reputation or the customer. I WANT MY MONEY BACK ASAP.
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Posted 1 year ago
Placed order on 24th February. ZERO has happened with it and despite numerous emails, I can not get a response. Tried calling but as usual, no answer and 'Answer Machine is Full'...... Not sure what else to do besides possibly report as a fraud?
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Posted 1 year ago
I spent over £200 with this company on the 20th Feb. I have not received my order and after trying to call and email I have had no response whatsoever! Very disappointed with what was once a very responsive company. Have now opened a claim with paypal to try to get my money back!
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Posted 1 year ago
Ordered last Friday and nothing has turned up. Have contacted twice and had no reply. Now opened a case against them via PayPal. Very disappointed. They were very reliable up until this order.
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Posted 1 year ago
I too have an order that has not arrived £160 worth of T shirts.. they are ignoring phone calls and emails. So I have to ask here. CAN I HAVE A REFUND PLEASE. Otherwise I will have to contact the bank for a chargeback.
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Posted 1 year ago
I am very sadden by this company I spent over £340 an not to have the time to reply to any of my emails which was a lot nobody answer the phone after trying about 50 times to try and resolve the problem but no what's going on if you are not operating why is your website still up I want all my money back ASAP
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Posted 1 year ago
Absolute waste of time. I ordered garments 3 weeks ago, and they haven't arrived. You can't Cottonprint them as their mailbox is full, and they don't reply to emails.
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Posted 1 year ago
No answer to emails no answer to phone calls I am now out of pocket! What a horrible company you are I've never known anything like it. I WANT MY MONEY BACK.
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Posted 1 year ago
Hello, we are sorry for the delay with your order. A full refund has been made Kind regards Cottonprint
Posted 1 year ago
I placed an order on 30th January, got a dispatch notification on 1st February and so far, 20 days later, I haven't received my order. I've emailed and had no response, I've tried calling where there is no answer and it says the mailbox if full. I spent just over £50 on these items that I needed by now so I am very unhappy. Please could someone contact me with an update?!
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Posted 1 year ago
Hello Jessica We are sorry for the delay with your order. A full refund has been made back to you today Kind regards Cottonprint
Posted 1 year ago
Absolutely no contact ordered nearly two weeks ago and no phone or email response. Slightly worried about my order now which has affected my small business
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Posted 1 year ago
Hello Natasha, We are sorry our systems have been down. A full refund has been made for your order Kind regards Cottonprint
Posted 1 year ago
No dispatch date, no correspondence. Ordered on the 08/02/23. Poor service. Resolved with full refund
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Posted 1 year ago
Hello, As per our email to you on the 17th February a full refund has been made for your order We are sorry we were unable to fulfil your order at this time Kind regards Cottonprihnt
Posted 1 year ago
Exact same as Winnie's email below, paid for items and have heard nothing in over a week, what is going on???
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Posted 1 year ago
Hello Michael As per our email to you on the 11th February a full refund has been made for your order which was short at point of pick and we were unable to source Kind regards Cottonprint
Posted 1 year ago
No tracking or dispatch info sent across. Have emailed numerous times and heard nothing and have also tried calling. My order was placed a week ago, so not really sure when or if it’ll arrive. Appalling service!
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Posted 1 year ago
Hello Winnie We are sorry for the delay with your order this was due to our systems going down over the weekend and into this week. As soon as we were up and running again a full refund was made for your order. Kind regards Cottonprint
Posted 1 year ago
Cottonprint is rated 4.4 based on 926 reviews