“Total scam of a company!!! I placed my order April 10th and three months later I still have yet to receive any product!! They refuse to give me a refund and can’t give me any update on shipping but “assure” me it’s on the way!! They keep asking for more time, as if three months isn’t enough!! I’ve submitted a complaint to the BBB. Don’t waste your time or money on this scam!!!”
“Ordered in April. Still no delivery in July. I have asked for a tracking number multiple times but they keep saying they are trying to contact the carrier.
This is a total waste of time and money. Have asked for refund but keep saying waiting to hear from management.”
“So where do i begin, sent pictures and measurements of couches, was told no problem they will fit perfectly, and can be returned for full price ( never stated shipping was almost as much as i paid for the items to return) It would take 3-5 days to get. Over 3 months later received this product. They are cut completely uneven, don’t fit couch in any way shape of form (I have tried with pillows without pillows & with and without the cushions as well) complete and utter garbage do not waste your time and or money. If I could go - for a review I would give them a -1000 at the least.
And reaching out the customer chat - you get the same standard bull answer like they don't even read your questions or just ignore them.”
“Ordered April 13th and it is now July and still have not received my order. This company is waste of money. Contacted their "customer support" and they are no help at all. They refuse to issue any refund.”
“3 months and no product. As others have said don’t trust them. The 5 star reviews Have to be fake. I don’t normally review companies but don’t want anyone to go through just throwing money away.”
“DO NOT ORDER FROM THIS COMPANY!!! This is a scam. Take your money and provide bogus tacking info. Almost 3 months and never received delivery. Their customer service is only via chat and they refuse a refund or to provide any information on when you'll actually receive the order. STAY AWAY”
“DO NOT ORDER FROM THIS COMPANY. I ordered my couch cover over two months ago and I never received the cover and they refuse to refund my money. I have requested a refund. Demanded proof that it’s in transit, requested an ETA, threatened them with BBB and any other applicable agency that addresses consumer fraud and nothing has worked. I’m going to file a dispute with my credit card company.”
“Terrible company who is unethical and is a fake storefront.
Ordered 2 months ago, order was supposedly lost, they will not send refund or send a new order.
No customer support, just automated messages
Save your time and stay away from this place”
“It’s been almost two months since I’ve placed my order. Their website says it’s an American company but their shipments come from outside of the country. Very different than “made in the USA” they don’t state this but they also don’t say your product is coming from overseas. I spent almost $200 and still have nothing. I could have ordered from amazon and gotten something a long time ago. All I’m told when I contact customer support is that shipment is on the way. Covid or no Covid this is by far the worst experience I have ever had with an online order.”
“I have been waiting on my merchandise for 7 week. The tracking information hasn’t been updated since May 3rd. Their so called customer support is completely useless. Do not do business with this Company”
