“From start to finish a very simple process. Kath kept us fully involved in a simple claim for accidental damage to a £1,000broken keyboard.
24 hours from claim to approval, Kath was super helpful. We have had an excellent experience with Covea Insurance who dealt with the claim
For our insurers the AA.
Thank you Kat for making the process simple.”
“Excellent customer service provided by Ellie today following a recent stressful rear-end car collision. Detailed and precise information concerning my claim provided - Ellie certainly went the extra mile in respect of professional assistance and advice.”
“It is so nice to have a straightforward, helpful, informative, clear and friendly person on the other end of the phone. Saymira was extremely helpful today in quickly and effectively dealing with an online mistake on behalf of the insurance company. The issue is now resolved, and I am extremely grateful for her help.”
“No problems with covea here. Sorted out my vehicle theft quickly and professionally and paid a fair amount out promptly. Thanks to all involved at coves”
“Covea was our buildings insurer after a burglary, where our back door was the point of entry after trying to jemmy the front door and back window. The burglars tried to jemmy the back door but failed and so smashed the window. All this was very upsetting but was made more bearable by a lovely young lady called Pia. From the start to finish she couldn't have been more helpful, even seemed to go above and beyond the call of duty. She was courteous, professional and her customer service was second to none. I can't thank her enough. 10 out of 10 Pia.”
