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COVETI Reviews

3.3 Rating 21 Reviews
57 %
of reviewers recommend COVETI
3.3
Based on 21 reviews
Shipping & Delivery
Delivery Methods
Courier
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Email:

customercare@coveti.com

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Anonymous
Anonymous  // 01/01/2019
I bought a dress for $1400 and it arrived with a 2 inch tear. It was hard to notice at first because of the elaborate design. They said I was out of the return time frame and it was only 5 days. Online it says 2 weeks. How do you return something from US to UK in 2 weeks? Now they say that they will look at footage from the warehouse. I have sent more emails and have heard nothing back. Will now go to my credit card company and challenge. Stay away!
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Posted 1 week ago
I am so pleased with the quality, and the customer service is incredibly honest and responsive. They provide clear communication, even when items are unavailable, and offer a timeframe for every detail. My gown arrived in very nice packaging, which I absolutely adored. I highly recommend them.
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Posted 3 weeks ago
I have ordered from Coveti Black dress and payed 262$. Then i recieve after 2 days from them e-mail with this “ please accept my sincere apology. However, due to the high demand when you placed your order it went out of stock and was placed on backorder for the factory. While we try to keep our inventory up to date, we completely understand the inconvenience that might have caused you. Would you like us to provide you with alternatives? We’d also like to make it up to you by offering a 10 USD Personalized Gift Voucher for your next purchase with code MY10BACK Once again, Maja, we apologize for any inconvenience Sincerely, Coveti Customer Care “ I wanted refund but then I got Strange e-mail from Mamo business for refund and called my bank and they role me that they Had a lot of BAD Experience with refund-they do not return money to customers and they Are in black list Because they do not return money.
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Posted 2 months ago
Please listen to the reviews here. I had such a terrible upsetting beyond belivf experience. I bought a $3000.00 dress, for my daughter's wedding, I never spend that much money. I returned it within the time frame, actually immediately, because it was too big and I said I did not want that size and they still sent it to me. I returned it with the label they sent me. I almost did not get my money back which would have been so upsetting. I am trying to save someone else having such a bad experience. It is illegal for them to take a dress back and never issue a credit and give the money back but that is exactly what they were doing for over 6 months!
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Posted 3 months ago
Retuned dress that was too large…within the return window with a label they sent for the return but they would not credit my card. Many emails…much BS….finally filed a dispute with AMEX and they credited my account. Hope it’s over 🤞🤞🤞
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Posted 3 months ago
For people who are posting here that you are not getting your money back, keep FIGHTING for it! It took me over 4 months to get my money back. They kept the dress I returned to them and they were not refunding me. So they were basically stealing. My CC wasn't as helpful as they could have been. I had a lot of documentation and I also reported it to the Attorney General. This company is so fraudulent.
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Posted 8 months ago
BUYER BEWARE! I ordered a dress for £334 from them, they admitted they didn’t have the size 14 and offered me an 8 which I obviously declined. They still won’t refund my money or respond to my emails
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Posted 10 months ago
I would give them ZERO stars. They took my dress back and HAVE NOT REFUNDED ME. This has been going on since OCTOBER 2023. This is not a CREDIBLE Company. DO NOT BUY FROM THEM.
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Posted 11 months ago
I love the quality of the shipments from Coveti, as well as the fact that I was expecting my package to get here around November 3rd. However, it came literally three days after i ordered the items which was perfect… chefs kiss !!
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Posted 1 year ago
This is an illegal website. I bought a dress tried to return it and couldn't. They finally sent me a shipping label and I sent it to them and I STILL HAVE NOT Recieved my REFUND.
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Posted 1 year ago
I recently purchased a pair of Coveti by you boots and I must say, I am thoroughly impressed. The level of customization available is truly unparalleled in the shoe industry. From the color of the sole to the material of the upper, every aspect of the shoe can be tailored to fit your specific style preferences.The quality of the materials used is also impressive. The leather upper is soft and supple, yet durable enough to withstand daily wear and tear. The sole is also well-made and provides excellent traction on a variety of surfaces. One of my favorite features of these shoes is the comfort level. The cushioned insole provides ample support for my feet, allowing me to wear them for hours on end without any discomfort. Overall, I would highly recommend Coveti by you shoes to anyone looking for stylish, high-quality shoe that can be customized to fit their unique style preferences. They are definitely worth the investment!
COVETI 5 star review on 25th April 2023
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Posted 1 year ago
Love it, love it so much........ I am so in love with the bag. It looks even nicer than what it looks on the picture. Coveti was also fast in delivering with DHL, they did send notifications via email updating about order status which was great by the way. I will definitely continue to buy from you, thank you.
COVETI 5 star review on 1st October 2022
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Posted 2 years ago
My package arrived so quickly My pakage arrived so quickly. Beautifully packaged.
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Posted 2 years ago
Always a pleasure… I've ordered from Coveti twice now and despite my initial reservations, the process has been very quick, easy, and reliable. What I order is exactly what I get and it's packaged nicely. Love you guys
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Posted 2 years ago
Very fast delivery 🚚 Thank you so much for a great product with a great delivery experience :) The item I ordered came quickly with the DHL service and it made me feel good to know that my order was protected and insured. I'll definitely buy again soon.
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Posted 2 years ago
I wish I could give this company zero stars. Do not buy from them if there is any risk of return. I returned an item within the 14 days- they emailed the shipping label and even scheduled DHL to come pick up the item. Based on DHL tracking the item arrived to the return location and months go by still no refund. I emailed and messaged the company dozens of times, nothing..just "we'll look into it" and then ghosted. They have no number to contact via phone. I tried to dispute with the bank and because so many months went by they were not able to help.
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Posted 2 years ago
The service is very good considering shipping is from Europe to Australia it was very quick. Emma is lovely she is very helpful when I contacted her ver chat. I am very happy with my headband really love my purchase.😊 Thank you Coveti 😍😍😍
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Posted 2 years ago
Fantastic service …. My parcel arrived on schedule … in perfect condition… love my blue cardholder and Beautifully packaged … I love Coveti 💙💙
COVETI 5 star review on 12th June 2022
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Posted 2 years ago
Best Service. Totally happy, my son loves these shoes, and fully customize love this option. All perfect. Thanks
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Posted 2 years ago
I really loved my dress have been getting a lot of compliments. fir sure will recommend them they really have unique items that very hard to find elsewhere with speedy delivery
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Posted 4 years ago
COVETI is rated 3.3 based on 21 reviews