Coveti Reviews

Name: Coveti
Address: 251 Little Falls Drive, Wilmington, Delaware
Rating: 4.28

4.3 Rating 64 Reviews

81 %

of reviewers recommend Coveti

4.3

Based on 64 reviews

Shipping & Delivery
Delivery Methods	Courier

About Coveti:

Coveti is your gateway to curated designer fashion that’s as unique as you are. Discover exclusive pieces from emerging and iconic designers, handpicked for their bold vision and impeccable craftsmanship. At Coveti, fashion becomes an expression, a statement, a story. Dive into a world where luxury meets individuality, and style knows no boundaries.

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Anonymous

Anonymous // 01/01/2019

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English

“Bought designer bodysuit for £350. It was never in stock. Took 3 months to refund me. Avoid this store.”

Helpful Report

Dear Lisa, Thank you for sharing your concerns. We genuinely apologize for the frustration and delay you've experienced with your order. It is always our goal to ensure a smooth and enjoyable shopping experience, and we regret that we fell short this time. We understand that waiting for a refund can be incredibly frustrating, and we appreciate your patience during this process. Your feedback is vital to us, and we will be looking into these issues closely to prevent similar situations in the future. If you have further questions or need assistance, please don't hesitate to reach out directly. We're here to help and hope to restore your trust in us. Warm regards, Coveti Customer Care Team

“I bought a dress for $1400 and it arrived with a 2 inch tear. It was hard to notice at first because of the elaborate design. They said I was out of the return time frame and it was only 5 days. Online it says 2 weeks. How do you return something from US to UK in 2 weeks? Now they say that they will look at footage from the warehouse. I have sent more emails and have heard nothing back. Will now go to my credit card company and challenge. Stay away!”

Helpful Report

Dear Reviewer, We genuinely appreciate you taking the time to express your concerns, and we're very sorry to hear about the issues you've encountered with your recent order. This is certainly not the experience we aim to provide, and we understand how frustrating it can be to receive a damaged item. We recognize the confusion regarding the return timeframe and your communication with our team. It's crucial for us to ensure clarity and support for all our customers, so your feedback is invaluable. Please know that we are investigating your case thoroughly, including the footage review mentioned. We encourage you to reach out to us directly with any further questions or concerns. We truly want to make this right for you. Thank you for your patience, and we hope to resolve this matter to your satisfaction. Warm regards, Coveti Customer Care Team

“I have ordered from Coveti Black dress and payed 262$. Then i recieve after 2 days from them e-mail with this “ please accept my sincere apology. However, due to the high demand when you placed your order it went out of stock and was placed on backorder for the factory. While we try to keep our inventory up to date, we completely understand the inconvenience that might have caused you. Would you like us to provide you with alternatives? We’d also like to make it up to you by offering a 10 USD Personalized Gift Voucher for your next purchase with code MY10BACK Once again, Maja, we apologize for any inconvenience Sincerely, Coveti Customer Care “ I wanted refund but then I got Strange e-mail from Mamo business for refund and called my bank and they role me that they Had a lot of BAD Experience with refund-they do not return money to customers and they Are in black list Because they do not return money.”

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“Please listen to the reviews here. I had such a terrible upsetting beyond belivf experience. I bought a $3000.00 dress, for my daughter's wedding, I never spend that much money. I returned it within the time frame, actually immediately, because it was too big and I said I did not want that size and they still sent it to me. I returned it with the label they sent me. I almost did not get my money back which would have been so upsetting. I am trying to save someone else having such a bad experience. It is illegal for them to take a dress back and never issue a credit and give the money back but that is exactly what they were doing for over 6 months!”

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“Retuned dress that was too large…within the return window with a label they sent for the return but they would not credit my card. Many emails…much BS….finally filed a dispute with AMEX and they credited my account. Hope it’s over 🤞🤞🤞”

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“For people who are posting here that you are not getting your money back, keep FIGHTING for it! It took me over 4 months to get my money back. They kept the dress I returned to them and they were not refunding me. So they were basically stealing. My CC wasn't as helpful as they could have been. I had a lot of documentation and I also reported it to the Attorney General. This company is so fraudulent.”

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“BUYER BEWARE! I ordered a dress for £334 from them, they admitted they didn’t have the size 14 and offered me an 8 which I obviously declined. They still won’t refund my money or respond to my emails”

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“I would give them ZERO stars. They took my dress back and HAVE NOT REFUNDED ME. This has been going on since OCTOBER 2023. This is not a CREDIBLE Company. DO NOT BUY FROM THEM.”

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“This is an illegal website. I bought a dress tried to return it and couldn't. They finally sent me a shipping label and I sent it to them and I STILL HAVE NOT Recieved my REFUND.”

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“They simply do not respond to return request for an item they delivered weeks after the original purchase. Do not trust them.”

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Coveti is rated 4.3 based on 64 reviews