Crampton And Moore Reviews

Name: Crampton And Moore
Rating: 3.00

3.0 Rating 4 Reviews

50 %

of reviewers recommend Crampton And Moore

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Phone:

01226 350754

Location:

109 high street, sheffield United Kingdom
S35 9XA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a Hotpoint 8kg Freestanding Heat Pump Tumble Dryer - White in September 2023, have had nothing but trouble with lights flashing and eventually machine stopped working. Seller said contact Hotpoint direct which I did. The engineer came and looked at the machine and exchanged a part, he told me that when he opened the Tumble Dryer there was evidence of chewed wiring by vermin (but he said there were no dropping so the chewed wiring must have been caused where the tumble dryer had been stored before being delivered to myself). The engineer said due to the vermin chewing the wiring inside the machine there was a possibility that the Tumble Dryer may suffer faults in the future. I advised Crampton and Moore of this and they basically said its not their fault and I needed a letter saying the dryer was irreparable, to supply a machine in this condition and to not help the customer is in my opinion disgusting, even Amazon, were no help as it was sold and dispatched by seller.”

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Posted 4 months ago

“Rang the Leeds store and they price matched a Samsung TV that I had found on the internet. It was delivered without fuse on the date agreed without any issues. I will use then again for future purchases.”

Helpful Report

Posted 3 years ago

“I ordered a freezer, it was delivered damaged in transit, I rang them the same day they arranged collection. When received they sent a replacement next day delivery! What a company! The after-sales staff were excellent!”

Helpful Report

Posted 3 years ago

“Poor customer service. Purchased Delonghi coffee maker via Tesco Direct, this item was supplied from Crampton and Moore. Coffee maker has now failed approx. 10 months after purchase, contacted Customer services but immediately referred to manufacturer, quite wrongly, my contract was with Crampton & Moore and they are legally responsible to sort issues, instead tried oldest trick in the book and passed the buck to the manufacturer, poor customer service, still awaiting resolution on this issue, have pointed out my rights under the Consumer Rights Act 2015, awaiting resonse. Buyer beware!”

Helpful Report

Posted 5 years ago

Crampton And Moore is rated 3.0 based on 4 reviews