“I wasn't available to receive the delivery, nor was I able to collect from the post office and feared it would be returned to the depot. I contacted customer services who were very helpful. They were more than happy to re-deliver to an alternative address at no extra cost to myself...a nice touch as I thought I'd have to pay for delivery again. Thank you crocs for spot on customer service.”
“Ordered 3 pairs of croc sandals. Only 2 were delivered even though the box label says 3 enclosed.
No response from Crocs at all. I have emailed 3 times and sent photos, I have messaged via their website. Their 'Live Chat' is never active.
I now have to contact my credit card company and ask them to sort out this mess.
I will never deal direct with Crocs again.
UK customer beware!
02701562CGB”
“Ordered 3 pairs of croc sandals. Only 2 were delivered even though the box label says 3 enclosed.
No response from Crocs at all. I have emailed 3 times and sent photos, I have messaged via their website. Their 'Live Chat' is never active.
I now have to contact my credit card company and ask them to sort out this mess.
I will never deal direct with Crocs again.
UK customer beware!
02701562CGB”
