CRUISE Reviews

3.9 Rating 11,531 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,531 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Popular Questions:

Delivery

How does CRUISE deliver? How long does CRUISE take to deliver? Does CRUISE deliver on time? How is accuracy and good condition of items delivered by CRUISE?

Returns

How is CRUISE returns process?

Customer Service

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About CRUISE:

Cruise is recognised as one of the UKs leading luxury retailers with a fantastic reputation for iconic international designer collections, directional streetwear, and premium denim brands. Key designer brands include Gucci, Moncler, Stone Island, Hugo Boss, Vivienne Westwood and many more.

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

How does CRUISE deliver?

Helpful Report

(4 years ago)

CRUISE delivers items by Courier.

Helpful Report

(4 years ago)

69.07%

Industry Average

“ I’ve shopped with CRUISE fashion for years and they are my go to designer retailer. They have a great range of products and seasonal sales are great. However, the cost of delivery and returns should definitely be re-evaluated. It’s should be complimentary or at least free returns. ”

- Lance Boyle

“ Brilliant service very fast delivery ”

- Anonymous

“ Very prompt delivery and love my coat, bought in the on line Outlet so amazing value too. Will shop again soon! ”

- Fiona Warnock

CRUISE Reviews

Delivery - Average