“I was dealing with a difficult issue that left me uncertain about what steps to take next. While searching for reliable help online, I discovered ERF through several strong recommendations. I decided to reach out, and their quick, professional response immediately set them apart. The team listened carefully, asked thoughtful questions, and made sure they fully understood my situation before offering any advice. Their professionalism and genuine concern gave me confidence and reassurance throughout the process.”
“I booked a pick up from Heathrow airport. The driver calls me and I confirm I was waiting for my bags and when I call him back ten minutes later he said he needed 15 minutes. I ended up waiting 40 minutes because he went to the mosque. I called the company and ended up being shouted at by the “boss” because I was unhappy about the fact that his driver left me waiting after being up for more than 24 hours flying. If you want a professional service with respect then I advise you to avoid like the plague. Atrocious really.”
