Cuba Holidays Reviews

Name: Cuba Holidays
Address: 272 Bath Street, Glasgow
Rating: 4.96

5.0 Rating 281 Reviews

99 %

of reviewers recommend Cuba Holidays

5.0

Based on 281 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Cuba Holidays:

Cuba Holidays is part of the Freedom Travel Group and offers fanatstic prices on holidays to Cuba. For the best deals to Cuba call direct free on 0800 270 7629. ATOL protected.

Visit Website

Phone:

0800 270 7629

Email:

bookit@sunmar.co.uk

Location:

272 Bath Street
Glasgow
G2 4JR

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Cuba Holidays 5 star review on 12th June 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After a little hiccup all was corrected expertly, well done !”

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Posted 5 years ago

“Easy to book and prefer to speak to a person than do online”

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Posted 5 years ago

“Booking was straight forward and agent very easy to talk to.”

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Posted 5 years ago

“good service”

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Posted 6 years ago

“Booking with Andrew found me a great deal looking forward to it but panicking a wee bit as never got my invoice of payments so far and have messaged requesting copies sent to me via post of holiday details and insurance etc as no printer but the holiday deal fantastic looking forward to it but scary as never been long flights on own on taking my son with me”

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Posted 7 years ago

“Apartment driver could not drop as of at the apartment that we had to walk ten minutes on foot to reach the apartment . The apartment was a disgrace the staff of horizon inspector should check these apartment out from time to time so they can see the conditions there in.There was a smell of gas coming out of the gas bottle under the unit which should of been replace which was not till this was brought to there attention.Then the bathroom bath badly chipped was coated with gloss paint inside which was peeling.Sink needed a new washer, toilet bowl needed bleaching , would you say this is expectable ?.NO.”

Helpful Report

Posted 7 years ago

Hi Maria - Thanks for your review. I must confess to being rather puzzled about the contents as much of what you say is very different to what you put in writing. All our properties are inspected without notice throughout various times of the year and the property you were staying at generally gets the highest reviews and safety scores. Infact it is a trip advisor certificate of excellence winner. We also monitor tripadvisor to ensure reviews are consistent which the majority are and the complex continues to receive favourable reviews. At no time was there any report of a gas leak from the bottle (as you advised in your letter), if there had been the entire complex would have been emptied and you expressly stated in your letter to us that the apartments refused to change it! I concede the apartment was not clean enough for our standards on arrival, but the moment you spoke to reception a cleaning team were sent and a full deep clean took place. I note that you were very satisfied once this had been done (within a few hours of arrival). Your transfer was GPS tracked and the records show it stopping directly at the drop off point for the complex. It actually stopped in the car park right opposite the main door (aprox 100 metres) I also thank you very kindly for the feedback you gave at reception about how much you enjoyed your holiday. Kind Regards Peter

Posted 7 years ago

“I was / am more than happy to do business with Freedom /Cuba Direct holidays as they always seem friendly, very helpful and try to give me a the best deal available.”

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Posted 8 years ago

Cuba Holidays is rated 5.0 based on 281 reviews