“Dot not trust their delivery dates!
My wife ordered furniture for our nursery on 28th May which should have arrived w/c 20th June.
It's now 7th July and our baby will arrive any day now and we have no furniture. In fact we've been advised the furniture is not even in the country.
We've had to chase for updates constantly despite being advised we will be updated by Cuckooland.
Really poor service and putting us in a stressful situation.
Order No. 32997.”
“Impressed with these guys! I called and advised I needed a bed fast - they called me back an hour later with the perfect option. Its arrived 4 days later and I love it.”
“Had a garden pod delivered and installed today. My goodness what a fabulous addition to our home and the service we received was exceptional. It is an expensive item but when you get quality like that in the product and service it’s so worth it. Exceptional!”
“Had an issue with my order (bought a GPO Boombox and the quality wasn't great - not Cuckoooland's fault as they simply act as the seller). The customer service agent (Luana) who dealt with my query was fantastic. Polite, helpful, attentive and efficient. Despite not being happy with the product I ordered, my experience with Cuckooland provides an example of what good customer service looks like. Therefore, even though I returned my item, I will definitely order from Cuckooland again. Other online retailers should take note; look after your customers and they really will shop with you again. It really is THAT simple.”
