Cure and Simple Reviews

Name: Cure and Simple
Rating: 4.08

4.1 Rating 275 Reviews

77 %

of reviewers recommend Cure and Simple

Company Reviews

Questions

Metrics

4.1

Based on 275 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01763 289179

Email:

finance@cureandsimple.com

Write Your review

Tell us how Cure and Simple made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have no complaint about their bacon but I emailed three times to suspend until further notice my order, I received and paid for a further three despite my emails, sent a fourth email and yet again was charged but didnt receive the bacon. Unable to get a reply from the company, they are an absolute nightmare if you try to cancel. No customer service.”

Helpful Report

Posted 3 years ago

“Don't rely on your subscription actually arriving on time ...if at all! Delivery seems to be hit and miss. I started a subscription at the beginning of 2020 for a fortnightly pack of bacon to be delivered. The bacon - very tasty, very happy with the product, when I get it. The customer service - usually ok but occasionally like the message sent last week no response which is frustrating. Delivery - appears hit and miss and I have had a few deliveries I have not received. Returns & refunds - not used this, the bacon is good...when you get it! Sadly I am considering stopping this subscription as I don't seem to be able to rely on delivery.”

Helpful Report

Posted 4 years ago

“Have used company for years. Previously 5 stars. Don't know what's happened in past year but bacon half the size and tough! Wrong order has been sent on a few occassions or not arrived at all and had to contact co. Customer service is good but won't be using amymore as bacon has been inedible.”

Helpful Report

Posted 4 years ago

“I rejoined recently as a way of getting some more supplies without needing to shop. I set up a weekly bacon, and made a one-off order for bacon, lardons, and some ham. Tomorrow will mark two weeks since the one-off order should have arrived. The bacon came, but the bacon lardons and ham did not. I messaged about this, and the initial reply was prompt. They advised if still not arrived by a certain date, to let them know. That date came. It did not arrive. I let them know. A reply came... nothing about what would be done. I reply. Nothing. Prompt responses became no responses. One cannot help but think that the company are choosing not to respond to the query - given the sudden time in reply. I understand things are difficult, but being up front about it is important. Nothing of the sort on the website. Have cancelled, and I am needing to challenge via my credit card for the £14 refund not issued.”

Helpful Report

Posted 5 years ago

“I pre ordered 2 packs of a one off batch in May. Having not had any updates I contacted customer services who apologised and informed me they would arrive on Friday . I waited until Saturday as it was fathers day weekend and I assumed the postal services would be busy . They didn't arrive so now I need to make a trip out to get bacon for fathers day treat . I know its not the end of the world but this isn't the first time my deliveries have not arrived as promised . i'm awaiting a response from customer services . poor service i'm afraid . seriously considering cancelling my subscription which is a shame as when it arrives the bacon is nice”

Helpful Report

Posted 6 years ago

“Very expensive and bad customer service. Cancelled my subscription but still trying to take money daily and no response from customer service.”

Helpful Report

Posted 7 years ago

“The bacon is fine but no better than a local butcher”

Helpful Report

Posted 7 years ago

“Bacon was tasteless and represented poor value for money”

Helpful Report

Posted 7 years ago

“I had made it clearthat I wanted only bacon which retained the rind. I was nevertheless sent bacon which was rindless. I have had to pay separately for the only line you do which meets my requirements.”

Helpful Report

Posted 7 years ago

“crap delivery promise”

Helpful Report

Posted 7 years ago

Our apologies, not what we like to hear at all, could you let us know what went wrong with your order?

Posted 7 years ago

“Bacon was of poor quality and pretty much tasteless. Sorry to have to say that but it is my honest opinion of the bacon sandwich I have just eaten. Your website and facebook page promised so much and I am very disappointed.”

Helpful Report

Posted 8 years ago

“Not impressed with what you called streaky bacon was dried out hard piece of what I thought was going to be a nice piece of bacon”

Helpful Report

Posted 8 years ago

“I haven't received my order yet so can't do a review !”

Helpful Report

Posted 8 years ago

“Bacon small to start with and then shrinks when grilled”

Helpful Report

Posted 8 years ago

“Goddamnit! Wait until I've gotten my parcel before asking for a review, that's pretty roapy customer services!”

Helpful Report

Posted 8 years ago

Cure and Simple is rated 4.1 based on 275 reviews