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Cure and Simple Reviews

4.1 Rating 275 Reviews

77 %

of reviewers recommend Cure and Simple

Company Reviews

4.1

Based on 275 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01763 289179

Email:

finance@cureandsimple.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have no complaint about their bacon but I emailed three times to suspend until further notice my order, I received and paid for a further three despite my emails, sent a fourth email and yet again was charged but didnt receive the bacon. Unable to get a reply from the company, they are an absolute nightmare if you try to cancel. No customer service.”

Posted 2 years ago

“Don't rely on your subscription actually arriving on time ...if at all! Delivery seems to be hit and miss. I started a subscription at the beginning of 2020 for a fortnightly pack of bacon to be delivered. The bacon - very tasty, very happy with the product, when I get it. The customer service - usually ok but occasionally like the message sent last week no response which is frustrating. Delivery - appears hit and miss and I have had a few deliveries I have not received. Returns & refunds - not used this, the bacon is good...when you get it! Sadly I am considering stopping this subscription as I don't seem to be able to rely on delivery.”

Posted 3 years ago

“Have used company for years. Previously 5 stars. Don't know what's happened in past year but bacon half the size and tough! Wrong order has been sent on a few occassions or not arrived at all and had to contact co. Customer service is good but won't be using amymore as bacon has been inedible.”

Posted 3 years ago

“I rejoined recently as a way of getting some more supplies without needing to shop. I set up a weekly bacon, and made a one-off order for bacon, lardons, and some ham. Tomorrow will mark two weeks since the one-off order should have arrived. The bacon came, but the bacon lardons and ham did not. I messaged about this, and the initial reply was prompt. They advised if still not arrived by a certain date, to let them know. That date came. It did not arrive. I let them know. A reply came... nothing about what would be done. I reply. Nothing. Prompt responses became no responses. One cannot help but think that the company are choosing not to respond to the query - given the sudden time in reply. I understand things are difficult, but being up front about it is important. Nothing of the sort on the website. Have cancelled, and I am needing to challenge via my credit card for the £14 refund not issued.”

Posted 4 years ago

“I pre ordered 2 packs of a one off batch in May. Having not had any updates I contacted customer services who apologised and informed me they would arrive on Friday . I waited until Saturday as it was fathers day weekend and I assumed the postal services would be busy . They didn't arrive so now I need to make a trip out to get bacon for fathers day treat . I know its not the end of the world but this isn't the first time my deliveries have not arrived as promised . i'm awaiting a response from customer services . poor service i'm afraid . seriously considering cancelling my subscription which is a shame as when it arrives the bacon is nice”

Posted 5 years ago

“Very expensive and bad customer service. Cancelled my subscription but still trying to take money daily and no response from customer service.”

Posted 6 years ago

“The bacon is fine but no better than a local butcher”

Posted 6 years ago

“Bacon was tasteless and represented poor value for money”

Posted 6 years ago

“I had made it clearthat I wanted only bacon which retained the rind. I was nevertheless sent bacon which was rindless. I have had to pay separately for the only line you do which meets my requirements.”

Posted 6 years ago

“crap delivery promise”

Posted 6 years ago

Our apologies, not what we like to hear at all, could you let us know what went wrong with your order?

Posted 6 years ago

“Bacon was of poor quality and pretty much tasteless. Sorry to have to say that but it is my honest opinion of the bacon sandwich I have just eaten. Your website and facebook page promised so much and I am very disappointed.”

Posted 6 years ago

“Not impressed with what you called streaky bacon was dried out hard piece of what I thought was going to be a nice piece of bacon”

Posted 6 years ago

“I haven't received my order yet so can't do a review !”

Posted 6 years ago

“Bacon small to start with and then shrinks when grilled”

Posted 6 years ago

“Goddamnit! Wait until I've gotten my parcel before asking for a review, that's pretty roapy customer services!”

Posted 6 years ago

Cure and Simple is rated 4.1 based on 275 reviews