Currys Reviews

“ Ordered kids scooter 24th November. Courier texted to say delivered but had not. Couier confirmed and credited Curry’s 7th December. Still chasing refund no communication same old web chat it’s being investigated. Had enough just reported to bank! Absolute awful company would never order again from there ”

“ It's been two weeks and no refund I have now contacted the financial ombudsman ”

“ They refuse the web chat evidence saying that is for online purchases at Currys and advise you bring it back to get a refund and then order it again. ”

“ Never order an appliance from Curry’s the delivery process is terrible!! The drivers are rude treat your purchase with no care or attention!!! as a result ours got damaged!!! as the drivers were obviously in a rush!! a delivery for a replacement was rescheduled but unfortunately it was the same delivery driver so he didn’t even get out the lorry just drove off with our replacement as he had a bad experience the last time he delivered our appliance!!! Therefore it was taken back to the depot and we rescheduled a delivery which was for today 20/01/2025 but the depot cancelled our replacement and sold our appliance and has refused to deliver a replacement to us!! We have been told we will not get a replacement only a manual collection for our damaged appliance and a refund!!! Which clearly won’t work!!! Why a replacement cannot be delivered with a manual collection is ridiculous !!! I forgot to mention Curry's customer service!! Well there’s not enough room here to disclose how unprofessional they are utterly useless!!! With loss of earnings and alike I have decided to go to a small claims court!! ”

“ Paid for mobile phone. Didn't recive it phoned numbers of times said it had been scanned 5 times at dpd .cancelled it 5 times .no refund and keep getting different answers every time .they will not send me any emails for evidence. This is making me ill .now they say there is 2 phones on systom .what is going on .what has happened 😡😡 ”

“ Refund at shop no quibble. ”

“ Probably wouldn’t give 1 star as they are totally useless and profiteering out of the money they’re holding onto instead of refunding it. Lesson learned - never shop there ever again. I’ve waited nearly 2 months for a refund and I’ve still not received it. Fobbed off via webchat by a call centre agent who has clearly been trained to tell lies. ”

“ Probably wouldn’t give 1 star as they are totally useless and profiteering out of the money they’re holding onto instead of refunding it. Lesson learned - never shop there ever again. I’ve waited nearly 2 months for a refund and I’ve still not received it. Fobbed off via webchat by a call centre agent who has clearly been trained to tell lies. ”

“ Without question, I will never ever buy a product online (or in store!) from Currys...I am now 32 days into waiting for my refund for good that I never recieved.. The call center people are eithee untrained on the refund policy or are trained to completely mislead you.. ”

“ Totally upset, feel absolutely fed up and i haven't had my refund back, am getting no where:( I contact Curry's on the 1st of Jan as my sons PC monitor was faulty, it had loads of lines going through it, this was bought in PC bundle. ”