Currys Reviews

“ Probably wouldn’t give 1 star as they are totally useless and profiteering out of the money they’re holding onto instead of refunding it. Lesson learned - never shop there ever again. I’ve waited nearly 2 months for a refund and I’ve still not received it. Fobbed off via webchat by a call centre agent who has clearly been trained to tell lies. ”

“ Probably wouldn’t give 1 star as they are totally useless and profiteering out of the money they’re holding onto instead of refunding it. Lesson learned - never shop there ever again. I’ve waited nearly 2 months for a refund and I’ve still not received it. Fobbed off via webchat by a call centre agent who has clearly been trained to tell lies. ”

“ Without question, I will never ever buy a product online (or in store!) from Currys...I am now 32 days into waiting for my refund for good that I never recieved.. The call center people are eithee untrained on the refund policy or are trained to completely mislead you.. ”

“ Totally upset, feel absolutely fed up and i haven't had my refund back, am getting no where:( I contact Curry's on the 1st of Jan as my sons PC monitor was faulty, it had loads of lines going through it, this was bought in PC bundle. ”

“ well 14th December came and I hadn't heard anything so I got back in touch when I was told it had been escalated and to allow 24-48 hours but once again this time went and I still had not heard anything! I contacted Curry's again and again told it had been escalated now to the refund team, please allow 24-48 hours but again nothing so again I contacted them and was told they were going to manually order the refund and allow 3-5 days which again I did and nothing. ”

“ I am waiting for my refund on gift card to come it's been more than 18 days and I have to wait for the gift card to purchase another freezer. ”

“ Do not order from Currys i have had a worse exprience they do not care about the customers they dont give refund they are very rude workers there is no manager the place is a con customer service are horrible you dont have a clue what they are saying very rude uneducated people who dont have a clue liars fraud people did not get a refund ”

“ Nil stars You owe me £129.99 for goods ‘lost in transit’ I want a refund. Abysmal customer non service. ”

“ Currys are the single worst company I have ever dealt with for customer service, I have an £860 voucher to purchase 2 Apple Watches, I ordered them to the Blackburn store to collect on Monday, I waited for my collection email but never got it, after 4 days I checked my curry's account to be told the items had been cancelled due to no stock, no refund to my gift voucher, the items are still available online so clearly they are letting people order items they don't have every single day, I have since contacted the customer service team 😂 as if, to be promised a refund urgently, no one has ever come back to me, I then made an official complaint on Friday and was again promised a message back but yet again no contact and no refund. ”

“ After an exchange of a number of emails I was assured on 10th October that I would receive our refund within 10 days. ”