“My husband and I buy 2 Starbucks drinks every single day of the year. It has become the worst consistency you can imagine and the drinks are horrible especially the chai latte. The drinks are now slightly over half full, full of foam, even though we specifically State, no foam on the instructions and almost never includes the two splendor we ask for. We are spending a small fortune at Starbucks and we are just about done with it. The barista don’t seem to know what they’re doing. Horrible quality. I have taken many pictures of the drinks that are not full that are barely over half full but when I try to load them, they will not load for some reason. I have taken about 20 samples to prove my point, but they will not load.”
“Iam very disappointed i spent 26.00 in this store and I got the worst experience ever I order a Carmel crunch that took about 20mins to get it was not even made right and my second drink never came come to find out the lost the cup we was waiting for about 30 to 40 mins for that drink the works was very rude and was doing there best to ignore the customers me and my family goes to this Starbucks everyday I think I will take a break from there until they hire people who act like they want to be there.store #50622 worst Starbucks ever this store is on broadway and Marcus Garvey across from the 15bus stop”
“Leaving one star for your order ahead. Made on order for 7:35am and was complete at 8:15am after asking 4 employee's to check. One completely ignored.”
“3024 Arthur ashe Boulevard in Richmond Va. Very friendly and welcoming staff. The gentlemen at the register was very nice. The crew was on point and got our food items out to us in a timely manner. The café was very well clean and looked presentable. If I could I'd leave a 10/10.”
“The Starbucks I go to in Thousand Oaks is amazing the people there aren’t great they are amazing with customer service and they don’t mind serving drinks. They’re absolutely amazing people everyone’s smiling and so happy and cheerful.”
“The Starbucks on parkway in Russellville Arkansas is the worst.
We tried to make an order and it was pouring rain so we pulled up to the window and there was no one be us so I didn't think it would be an issue with skipping the order intercom but I guess it was.
She told us that we need to come in and order and that their was a line forming behind us and there was absolutely no one behind us.
She started yelling at us and said that we just need to come inside and it was pouring rain,that is why we skipped the intercom to begin with,I surely wasn't gonna get out and get soaked from my car to the door.
We said nevermind and went to the other location across town,which they were absolutely pleasant and gave us our order with no problems
I think Starbucks needs to filter their employees alot Better!! I have never been treated so rudely in my life!! I will NEVER go back to that location again”
“Today at the Albany Starbucks, I met a young woman named Shirley — she’s in the National Air Guard.
While she was busy preparing coffee, I casually asked, “What do you do for the Guard?”
Without missing a beat, she said, “I’m a weapons tech.”
Curious, I asked, “On F-18s? A-10s?”
Still in the middle of her shift, she answered, “F-16s.”
Then, between handing off a coffee and prepping the next order, I asked, “Do F-16s use hydraulics or electric systems to rearm on the ground?”
She replied confidently: “Both!”
It blows my mind how this generation can go from discussing advanced military systems to serving up lattes — all in the same breath.
I’m proud to support Starbucks if they employ people like her. What a powerful reminder of how capable, smart, and adaptable today’s youth truly are.”
“I don't know what has happened to Starbucks, but I will not ever visit another one. The coffee is substandard to everywhere else including starbucks of a few years ago. The coffee has changed, the milk has changed and the syrup has gotten so artificial it would turn your stomach. I also was unfortunate enough to try a breakfast sandwich, and as an Irishman I was appalled. Cardboard dry, and stone cold sausage, fatty barely cooked imitation streaky bacon, also cold and I'm guessing an egg mayonnaise of some sort. I was absolutely disgusted. If this was a once off I could put it down to someone having a bad day, unfortunately I have been in Starbucks in Derry, Dublin and Galway. Rest assured I will not be in one again.”
“Ordered a $100.00 gift card for a birthday present online with a credit card. My card was charged however I did not receive the email of the Starbucks card to pass on to the recipient. I notified Starbucks of the problem a day later. No response!
I would advise not to purchase gift cards online.”
“My reliable go-to for quality coffee. Never disappointed with the locations. If ever I need to grind, Starbucks is my first choice. My only concern is that their drinks can be weak and the customer service can be lacking sometimes depending on the location. These are usually isolated incidents for me.”
“Service is always fantastic whichever branch I go to. Super friendly baristas even when it's busy. I always order a caffe latte which never disappoints and locations are well identified and are the perfect spot to enjoy my coffee and get work done.”
