“Cindy in Huber Heights, after paying 9.00 for a cup of cup that I had asked to have stirred, argued with and sidnt want to stir it as she repeatedly stated, I steamed it, I guarantee its stirred... seriously, 9.00 and all I adk was for it to be stirred. Took a nice visit and turned it into an unpleasant one. Why in the world would you argue with a customer and repeatedly tell them it's Dean I guarantee it stirred instead of just grabbing the freaking spoon and stirring it. Shame on you Cindy my visit is at 11:50 a.m. on Tuesday September 22nd at the Huber Heights Troy Pike location”
“The employees are absolutely lovely, however, my sandwich was the size of half of my palm. And I get that’s due to capitalism however, it’s extremely disappointing that I paid close to ten dollars for something that I could have made 10 of and I just gone to the grocery store.”
“Tena,
On July 28,2026 I ordered my usual coffee I began drinking my coffee and I felt something else that I swallowed it was the straw chips, I took it back to Starbucks and shared it with the Manager Kate and she asked me if I wanted another coffee then I asked shouldn’t you share this with someone else she said O’yea and just showed it to another employee wow, when I received the new coffee the straw was already chipping and she just gave me another straw also chipping please help someone needs to pay attention”
“What truly distinguishes this company is its dedication to professionalism, transparency, and dependable service. Every case is handled with care, attention to detail, and a commitment to achieving the best possible outcome. Their experienced team works efficiently to provide clear guidance throughout the process, ensuring clients feel informed, supported, and confident from start to finish.”
“Tena,
I ordered my Starbucks coffee as usual as I came to empty my cup I noticed that I had swallowed chips of my straw ther were chips of my straw in my cup, the manager did not ask me if I was ok, she just offered me another coffee ok now I realize that all the straws were cracked”
“Drinks are poor in quantity!! Specially the iced cold drinks, the employees are trained to give you a cup full of ice!! You pay almost $7 for a venti drink. Not fair!! They can close all of them tomorrow!!”
“Hello, my name is Imelda. Today I purchased two drinks on my daughter’s phone on google and it said that the emails did not match because I used my email and I thought it has been canceled but it went through. I ordered on the app with my account and ordered drinks. I then realized I paid double because my receipt was send to my phone and I clicked on it and saw I paid double. The worker told me I had to call the customer service so I did and the person speaking said i had to send you this message and a screenshot of the two receipts so I was wondering if I could get a refund. The cage code is CS20010809”
“I participated in a Starbucks bonus points challenge after receiving the promotion and completed all of the required steps. However, I never received the promised bonus points.
I contacted Starbucks Customer Care to resolve the issue, but my experience was very disappointing. The representative repeatedly talked over me instead of listening to my concerns. I was then asked to provide screenshots and the promotional email, which I promptly submitted.
Despite providing all of the requested documentation, I never received a follow-up from the supervisor or any resolution to my case. As a loyal customer, this lack of communication and accountability is frustrating. It feels misleading when a promotional offer is not honored and there is no response after customers comply with the requested verification.”
“I will say I always was like Starbucks is okay but then about now a year or so this is my morning place especially when I walk in I have is Good Morning Diane. Plus especially the caring of how my day going and his customer service is coming from Juan is amazing. He does my drink prefect that there is no way I will stop coming to get my breakfast at Starbucks the one in Fredericksburg Rd”
“I was told to write it here from your very own Customer Service Live Chat to reference
CS19885593
Ordered a Vt Blended Mango Dragon Lemonade Refresher Had absolutely NO FLAVOR except plain ice flavor. Paid 13.80 for a cup of ice flavored beverage.”
“Excellent customer service at the Finch & Yonge Starbucks! Everyone was friendly, respectful, and genuinely helpful. It's amazing how a simple smile and kindness can brighten someone's day. Thank you!”
“My husband and I buy 2 Starbucks drinks every single day of the year. It has become the worst consistency you can imagine and the drinks are horrible especially the chai latte. The drinks are now slightly over half full, full of foam, even though we specifically State, no foam on the instructions and almost never includes the two splendor we ask for. We are spending a small fortune at Starbucks and we are just about done with it. The barista don’t seem to know what they’re doing. Horrible quality. I have taken many pictures of the drinks that are not full that are barely over half full but when I try to load them, they will not load for some reason. I have taken about 20 samples to prove my point, but they will not load.”
“Iam very disappointed i spent 26.00 in this store and I got the worst experience ever I order a Carmel crunch that took about 20mins to get it was not even made right and my second drink never came come to find out the lost the cup we was waiting for about 30 to 40 mins for that drink the works was very rude and was doing there best to ignore the customers me and my family goes to this Starbucks everyday I think I will take a break from there until they hire people who act like they want to be there.store #50622 worst Starbucks ever this store is on broadway and Marcus Garvey across from the 15bus stop”
“Leaving one star for your order ahead. Made on order for 7:35am and was complete at 8:15am after asking 4 employee's to check. One completely ignored.”
“3024 Arthur ashe Boulevard in Richmond Va. Very friendly and welcoming staff. The gentlemen at the register was very nice. The crew was on point and got our food items out to us in a timely manner. The café was very well clean and looked presentable. If I could I'd leave a 10/10.”
