“Custom Flags made the design and ordering process so easy. Within a few hours, the flags were designed, proofed, and an order placed. Linda was great to work with and assisted in ensuring an expidted shipment could be done. I highly recommend using Custom Flags for your orders.”
Hi Kimberly,
Thank you so much for your kind words! We're thrilled to hear that the design and ordering process was smooth and quick for you. Linda will be glad to know she made a positive impact on your experience. We appreciate your recommendation and look forward to working with you again!
“Outsanding customer service and immaculate custom flag! Customer service was great with answering questions about the flag. Our order arrived on time and the quality of the flag was perfect! Highly recommed if this is your first custom flag you're ordering!”
“Customflags.com did a GREAT job with our double-sided flag! It looks great and is well made. They were very careful to get our approval of all the colors, tweaking them when necessary. Highly recommend!”
“The customer service and dedication to detail shown by the staff of Customflags.com was second to none. I would highly recommend them to anyone looking for a personalized or customized flag!”
“The customflags.com team was amazing! I designed our new company flag using their online tool, and following a review, they made a few suggestions, and the end product was amazing! It was great to be able to build and see the design, then have the experts ensure it was to spec following submittal!”
“Very satisfied with the whole process and outcome for being my first attempting a project like this. The flag is what I had hoped for, thanks so much A.J.Smith”
“The flag Blue Falcon K9 ordered looks amazing flying under old glory and shows all customers Blue Falcon K9 has planted their flag. Double sided, clear artwork and good quality. Thank you for your outstanding work and support.”
“The flag is perfect. We are celebrating an 80th birthday and this will be so special flying on the day of the party. Customer service was great and shipping was fast. Thanks so much!”
“Hello Custom Flags, We have been using your service for a number of years and have always trusted your company for reliable, fast, and quality custom flags. However our latest experience fell drastically short of our expectations but kept the same price tag. We had been emailing back and forth regarding this order and made it clear we needed the flags by a certain date for an event. We spent $2,000 on these flags with the impression they would arrive within a 3 week timeframe. No one from the company informed us at any point during the 3 weeks that production was backlogged and running behind schedule. As we neared the event date, multiple calls and voicemails left for Linda went unreturned and this type of negligence make us question the company's transparency and professionalism. For such a high price tag, we expected better service as we have always known you to have. We will be carefully making our decision next time we need flags made in the future. Thank you, Emerald Pacific Yachts”
We try our best to get products to our customers as quickly as possible. Your flags shipped on the estimated ship date that we provided, and Linda spoke with someone from your company several times the week before. It seems, that as it often does, the game of telephone resulted in miscommunication.
I will reach out to you via email for further details. We do appreciate your loyalty to our company and hope we will have the opportunity to offer you 5-star service in the future.
“UPDATE: The team at Customflags.com worked with us to find a solution to our printing issue. We are very thankful to do business with a company that values customers so much.
ORIGINAL REVIEW:
The design portal on the Custom Flags website is great.
The customer service was kind and responsive. I appreciated Linda's help very much.
The only thing that wasn't very good was the print quality. The edge of the text is not crisp due to bleeding of the print. I was expecting a cleaner execution.”
