Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,702 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

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Metrics

4.3

Based on 3,702 reviews

Shipping & Delivery
Delivery Methods	Courier

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Phone:

01522699933

Email:

hello@customgifts.co.uk

Location:

Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln,
lincoln
Lincolnshire
LN6 9WG

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Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality towel and very quick delivery.”

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Posted 7 years ago

“Great service quality item”

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Posted 7 years ago

“The product was really good quality. The service was excellent &my package arrived quickly”

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Posted 7 years ago

“Velour rather than towelling but OK I suppose”

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Posted 7 years ago

“Superb.will definitely order again.Thankyou”

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Posted 7 years ago

“Ordered a personalised beach towel for my hubby for our holiday. The quality is excellent and perfect for what we need. The value and delivery was really reasonable. Would definitely recommend and would use again”

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Posted 7 years ago

“Great quality and came within a few days thank you I’m happy with the service.”

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Posted 7 years ago

“Fantastic printed towel, came very quick, other half loved it”

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Posted 7 years ago

“very good quality”

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Posted 7 years ago

“When washed covered with white bits looks awful will be returning for refund”

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Posted 7 years ago

Hi Thanks for your honest feedback. I'm really sorry to hear that you are not happy with your order. Let me extend me apologies for this. We pride on our UK manufacturing and our customer service, whilst we have let you down initially I do hope you will give us an opportunity to make up for this. A member of our team has been in contact with you. Many thanks, Harrison

Posted 7 years ago

“Very good value for money. Great quality towell. Fast delivery. Would highly recommend.”

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Posted 7 years ago

“After having a problem with my original order Custom Gifts replaced the item very quickly with next day delivery. I would definitely use Custom Gifts again .”

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Posted 7 years ago

“We love the print but the quality of the towel is not very good”

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Posted 7 years ago

Hi Gavin Thank you for your honest feedback. I'm really sorry you were not happy with the quality of the product you have ordered. Typically we pride ourself on our UK manufacturing so to hear that we have let you down in this respects is worrying. We will be in touch directly to see if there is anything we can do to resolve this complain. We also use customer feedback to try to improve our service for future customers, so I do hope that future customers will benefit from your honest feedback here. Many thanks, Tom

Posted 7 years ago

“Bought an SAFC beach towel. The quality is very poor and towel is very thin. The white ball outline is bright pink rather than white. I have tried to contact them about arranging a refund but no joy so far!”

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Posted 7 years ago

“great my son will be chuffed quick delivery!!”

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Posted 7 years ago

“Absolutely in love with my cushion and towel, excellent customer service I was worried my towel and cushion wouldn’t arrive before I left for my holidays but with a quick response was posted yesterday and received it today really happy with the quick service and response and exceptional quality of the items”

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Posted 7 years ago

“Poor quality.”

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Posted 7 years ago

Hi Thomas Thank you for your honest feedback. I'm really sorry you were not happy with the quality of the product you have ordered. Typically we pride ourself on our UK manufacturing so to hear that we have let you down in this respects is worrying. We will be in touch directly to see if there is anything we can do to resolve this complain. We also use customer feedback to try to improve our service for future customers, so I do hope that future customers will benefit from your honest feedback here. Many thanks, Tom

Posted 7 years ago

“I told u via an email of a dpelling mistake in a personalised item that i bought. You still sent me it with the spelljng mistake😕”

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Posted 7 years ago

Hi Jon I'm really sorry to hear about the service you have recieved in this instance. Someone will be in touch directly to try to resolve this. I do hope that our actions here demonstrate the sincerity of our apologies and hopefully go some way to restoring your faith in us as a company. Many thanks, Tom

Posted 7 years ago

“Great quality quick and easy to order fantastic service”

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Posted 7 years ago

“Poor quality towels supposedly rrp of £35 think I’ve been ripped off”

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Posted 7 years ago

Hi Mark Thank you for your honest feedback. I'm really sorry you were not happy with the quality of the product you have ordered. Typically we pride ourself on our UK manufacturing so to hear that we have let you down in this respects is worrying. We will be in touch directly to see if there is anything we can do to resolve this complain. We also use customer feedback to try to improve our service for future customers, so I do hope that future customers will benefit from your honest feedback here. Many thanks, Tom

Posted 7 years ago

Custom Gifts is rated 4.3 based on 3,702 reviews