custompc.ie Reviews

"I have had 2 gaming rigs from them in 4 years and they have always treated me with respect and the pcs have been perfect. They gave me a trade in last time of \u20ac1000 after over 3 years allowing me to buy 2 x 4K 32\" mo nitors. Advice is in valuable and each time saved me money and got me a better pc."

"I purchased a custom-build PC from this site in 2020, as well as a GPU in early 2022.\r\n\r\nThe PC build experience is great - there are a ton of builds available right away, categorised into your various needs; gaming, workstation, etc. Once you choose a pc, you can swap out certain components to either upgrade certain functions, or cut price where you feel is appropriate. The parts in each drop down menu will be compatible with the set up so there's no fear in spoiling the build, although you may want to research a part you are considering to switch to ensure you don't cause bottlenecks.\r\nI don't think you can build a pc from scratch however, which some may not like.\r\nThe PC I purchased came in great condition, and is still running well to this day, even with my DIY upgrades to RAM, M. 2 and GPU. You can see the care they took with cable management in the attached image.\r\nThey are also partnered with Humm, which allows for easy financing, which I love.\r\n\r\nThere are two main complaints.\r\nThe site is incredibly slow at times, causing you to click something a second time without realising. There also seems to be an issue with saving your builds; say you choose the \"Amd Ryzen 5 RX \"Gameforce Edition\" Gaming PC\", then you spend time switching out a few parts, and save it, when you go back to your saved build later, it annoyingly reverts back to the original build it was based off, i. E. the \"Amd Ryzen 5 RX \"Gameforce Edition\" Gaming PC\". The note of what parts you're switching to in a word doc if you want to save yourself a headache.\r\nAlso, I have yet to receive a single human response from customPC, despite having sent them a number of emails. None of these were massively important, so it hasn't bothered me, but I can imagine this being frustrating if something has gone wrong with your order and need to contract someone.\r\n\r\nEven with the cons, I'm very pleased with the items I've received from them, and all fairly reasonably priced considering the labour involved. And they're 100% Irish-owned, so a better company to spend your money on rather than Amazon. \r\nI'm positive there are numerous good reviews for every 1-star review here, people are simply more likely to go out of their way to complain than compliment, not to undermine their complaints. They do need to drastically improve on customer service to get my 5th star."